Nes Vacation Packages

Service staff seriously understaffed! On a few occasions during breakfast I was completely forgotten and had to go into the service area to serve my own coffee juices and no one checked in on me. The staff however are very friendly but there’s only so much they can do. This is not the way an establishment of this expected caliber should be operating. I have stayed here on many occasions and I’m disappointed by the lack of attention in the dining area. I hope someone looks into this and brings the staff up to the level of professionalism one would expect from the Des Indes otherwise there are many other establishments that can meet the service expectations. Just to be clear, everyone was friendly and do their best. It’s management that is responsible for the understaffing and lack of attention to the big picture.

The property was outstanding. The mattress, pillows, and covers were super comfortable. Everything was brand new- the bathroom, flooring, curtains, bed, bedding,etc. Room was well organized with desk, chair and cabinet to store everything Highly recommend and if return to Amsterdam would definitely go back. Staff was wonderful and very accommodating, let us check in early.

This is not a five star in my opinion. I would rate it as average, despite staying in a suite. Staff the evening we stayed weren’t friendly at the front desk. Then when I ask for cutlery to use for food I ordered, they charged $5 for it. To borrow a fork, they charged for that.