We loved our stay here! We arrived in the dark and after hours on our first visit to Naples, and at first were a little put off by the area and the entrance into the building. But great communication from Giangi helped--and as time went on, the charms of this hidden gem started to unfold. The building has a rich history, built in 1695, I think. And Giangi was great, checking in with us, making restaurant and shopping suggestions, and helping with all our questions. At checkout, he booked us a taxi and helped with our bags, and even mailed our post cards for us. The area is a bit on the gritty side, but was a great location to explore the historical area of Naples and was in walking distance to the train station. And the price was right!