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Hotel Eden

3.0 star property
Hotel with a 24-hour front desk, near Port of Naples

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Photo gallery for Hotel Eden

Terrace/patio
Front of property
Lounge
Interior
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Corso Novara, 9, Naples, NA, 80142
  • Molo Beverello Port
    ‪4 min drive‬
  • Via Toledo
    ‪4 min drive‬
  • Port of Naples
    ‪5 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪59 min drive‬

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Room options

View all photos for Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior

Alma Suites

Naples City Centre
  • Free WiFi
  • Air conditioning
  • Parking available
  • Room service
The price is $237
$206 nightly
$237 total
Total includes taxes and fees
Jun 3 - Jun 4
Alma Suites

About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Hotel Eden is within a mile (2 km) of other popular sights such as Naples Underground. This 40-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Piazza Giuseppe Garibaldi - 7 min walk - 0.4 miles
  • Spaccanapoli - 12 min walk - 0.6 miles
  • Molo Beverello Port - 4 min drive - 2.3 miles
  • Via Toledo - 4 min drive - 1.9 miles
  • Port of Naples - 5 min drive - 2.2 miles

Getting around

  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Ponte Casanova Novara Tram Stop - 4 min walk
  • Naples Intl. Airport (NAP) - 59 min drive

Restaurants

  • ‪Caffè Mexico - ‬5 min walk
  • ‪Gran Caffè Novara SRL - ‬2 min walk
  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Europa Grand Hotel & Restaurant - Sea Hotels - ‬2 min walk

About this property

Hotel Eden

Hotel with a 24-hour front desk, near Port of Naples
Guests staying at Hotel Eden enjoy free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bidets. Other standard amenities include safes and desks.

Languages

English, French, Italian, Spanish

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7.0 out of 10, Good, 304 reviews
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT063049A1YFJGTBQ5

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eden Naples
Hotel Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples

Frequently asked questions

Is free cancellation available at Hotel Eden?

Hotel Eden offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Eden?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Eden on May 30, 2025 start from $97.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Eden?

This hotel is situated in Naples City Centre within a short 12-minute walk of Spaccanapoli and also 20 minutes on foot from Naples Underground. You'll also find Via Toledo and Port of Naples within a short drive.

Is parking available on site at Hotel Eden?

No, there isn't parking available at the hotel.

Does Hotel Eden feature a casino at the property?

No, Hotel Eden doesn't have a casino.

Will I find an indoor pool at Hotel Eden?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Eden?

Couples will appreciate amenities like a bar, concierge services, and a terrace at this hotel.

Does Hotel Eden have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Eden have a restaurant with a breakfast menu?

No, Hotel Eden doesn't have a restaurant that serves breakfast.

Does Hotel Eden allow pets to stay for free?

No, pets aren't allowed at Hotel Eden.

Does Hotel Eden have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Eden?

The closest major airport to Hotel Eden is Naples Intl. Airport (NAP), which is 4.9 mi away (59 minutes by car).

Can I book a room with a balcony at Hotel Eden?

No, there aren't any guestrooms with balconies at Hotel Eden.

Hotel Eden Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 410 reviews
Rating 8 - Good. 144 out of 410 reviews
Rating 6 - Okay. 84 out of 410 reviews
Rating 4 - Poor. 41 out of 410 reviews
Rating 2 - Terrible. 49 out of 410 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

One day before the check-in date, I had an emergency medical problem, but the hotel did not agree to modify the booking dates or to cancel the booking. The hotel has very poor customer care policies.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy access to train station. Clean room that is charming in an old-style way. Internet connection is a bit weak...but, okay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated, the rooms are not soundproof, appliances are old, many surfaced are stained.Also travellers need to keep in mind that a bunch of homeless people hangs out on the main stree day and night. The description of the property doesn’t match reality at all. I cdid an early checkout as I couldn't stay there, it was away too noisy. The noise was coming from outside and I could hear neighbours watching TV
Stayed 2 nights in Dec 2024

6/10 Okay

Yacob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good location, gloomy room

Good location, close to the Metro and central Station. Nice lobby Big room, however bare and very poor lighting, gloomy.
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clairement destiné à la voie ferroviaire

L'ensemble du séjour a été plus que parfait. Je recommande à tous. Par contre, sachez que l'hébergement se situe au centre-ville de Nantes tout près de la voie ferroviaire, mais le quartier en soit est incroyablement sale de la nuit tombée. La vue verte la montagne a été plus que jolie mais par contre le trafic et les klaxons se font entendre bien souvent Nous sommes littéralement à quelques minutes voir moins de 4 minutes de la voie ferroviaire et de la gare. Ce qui a été pour nous un élément formidable pour la location
Stayed 2 nights in Oct 2024

10/10 Excellent

Guillermo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice place

It's a small hotel, but with excellent location and confortable Rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The area is pretty unsafe and difficult. The hotel is decent, need some improvements
Stayed 1 night in Oct 2024

10/10 Excellent

Dipanwita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with clean and comfortable room, an elevator and helpful stuff. The location is very convenient, almost next to the station, but the area was not very good.
Stayed 5 nights in Oct 2024

4/10 Poor

Lois

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Pretty sketchy area outside the hotel. The hotel inside is a bit better, but still pretty dingy.
Stayed 1 night in Oct 2024

6/10 Okay

Elaine

Traveled with family
Liked: Cleanliness, staff & service
The hotel was in an excellent position close to the main Naples railway station, which we used on 4 days. The room was kept clean, although we ran out of (very small) toilet rolls on 3 occasions. The doors to the balcony would not open so we could not use it. The hinge to the toilet seat lid broke so we had to leave it up. The soundproofing between rooms was poor. One night an Italian lady had a heated argument over her telephone, which disturbed us for a good half an hour. On another night a cat was wandering up and down the floors, complaining loudly! The receptionist was helpful and rang for a taxi to take us to the airport very early in the morning, which arrived within minutes. Overall, we were happy to stay there.
Stayed 7 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, room comfort

great value

travelling on a budget i was looking for reasonably priced accommadation close to the centre, hotel eden met my needs, a large comfortable double bed, a bathtub, clean- right next to termini station and walking distance to the old town. i am happy to recommend this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities
I realy enjoyed the atmosphere of the area. The staff did their best to make me happy and treated me with respect. But, the fridge provided in my room was not working and nobody cared about it. They allowed me to use the staff's fridge downstairs. No liquid soap to wash hands in the bathroom. No facilities to make tea in my room.
Stayed 6 nights in Sep 2024

6/10 Okay

Stefan

Liked: Staff & service
Even though not too pleasant because it’s dirty, the area in which Eden Hotel is located is very convenient if your aim is to explore the surroundings of Naples - Pompeii, Capri or the Amalfi coast, because for these destinations the trains are essential. Other than that the hotel is decent, although not exactly perfect, so I actually felt quite well there, especially considering that I spent only the nights there and all the other time I was having day trips around.
Stayed 2 nights in Aug 2024

6/10 Okay

Nikolas

Liked: Property conditions & facilities
I was impressed at the price but had to deduct for maids making noise in the early am and noisy room next door. A good value though. All the things worked. Tv was better than pictured. Terrace wasnt open. I didnt want maid service. No way to tell them. Flushing the toilet was an adventure. Obviously there is street noise.
Stayed 2 nights in Sep 2024

8/10 Good

Penelope

Stayed 1 night in Sep 2024

2/10 Terrible

Mayur

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels Eden in Naples - A Complete Disappointment

My stay at Hotel Eden was a disaster from start to finish. The lights in the entrance of my room did not work, casting a dim, unwelcoming gloom over the entire space. Despite complaining at reception, I was met with false promises that the issue would be fixed within an hour. Nobody ever showed up, and the light remained broken for the entirety of my stay. The room reeked of old fabric, making the stay uncomfortable and unpleasant. The surrounding area was equally appalling, filled with homeless people and giving off a very shady vibe. It did not feel safe to walk around, especially after dark. The pictures on the hotel's website are incredibly misleading. They set a standard that the hotel completely fails to live up to. The actual condition of the hotel is far worse than what is portrayed online. Staying on the first floor was a nightmare due to the constant noise from the roads. It was nearly impossible to get a good night's sleep with the incessant traffic noise. The bathrooms were the worst part of the stay. They were filled with limescale and looked like they hadn't been renovated in half a century. The lack of maintenance was evident and completely unacceptable. Overall, this hotel offers absolutely no value for money. It would have been an absolute horror to have booked more than one night. I strongly advise against staying at Hotel Eden. Save your money and find a place that actually cares about its guests.
Stayed 1 night in Aug 2024

4/10 Poor

Shan

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Mayrena

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never go back.
Stayed 2 nights in Jun 2024

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Please take this off your site. I walked in and walked straight out. Didn’t even spend 5 mins in the room. What’s worse is the hotel aren’t answering so Expedia won’t give me a refund. Absolute rubbish!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be incredible. Couldn’t help me enough. Right across from a Napoli central train station, easy to get metro to other parts of Naples.
Stayed 5 nights in Jun 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stated as soundproofed rooms, i dont know what everyone calls soundproof but if it is you can hear the rooms next door doing everything from going to the toilet to what couples do in bed, along with the cars flying by bins being lifted workmen in the hotel then it will be ok for you; but if you want to sleep then steer clear. I plugged a phone charger into the wall and the lights started flickering so i pulled it out and the socket came out of the wall with the plug; uninsulated wires hanging from the fan in the ceiling in the bathroom also, i reported both of these to reception as soon as i got into the room i was told this would be fixed 4 days later we checked out not one thing was looked at; lied to by the staff on top of the hotel being an absolute dump if i could give it zero stars i would. DO NOT STAY HERE!
Stayed 4 nights in May 2024