NanChang Hotel

Hotel in Nairobi with 10 restaurants and a full-service spa

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Body treatments, aromatherapy, body wraps, body scrubs, facials

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Popular amenities

Hot Tub
Spa
Bar
Breakfast available
Parking available
Room service

Explore the area

Westlands Road no. 21, VIP Plaza, Nairobi

Sarit Centre
‪10 min walk‬
University of Nairobi
‪15 min walk‬
United Nations Office at Nairobi
‪8 min drive‬
Nairobi (NBO-Jomo Kenyatta Intl.)
‪20 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Double Room

Sleeps 2
1 King Bed

Presidential Suite, 1 Queen Bed, Non Smoking, City View

225 sq ft
City view
Sleeps 2
1 Queen Bed

Economy Single Room

35 sq ft
Sleeps 1
1 Twin Bed

Deluxe Double Room

51 sq ft
City view
Sleeps 2
1 Double Bed

Deluxe Single Room

Sleeps 1
1 King Bed

Standard Twin Room

30 sq ft
Sleeps 2
2 Twin Beds

Standard Single Room

25 sq ft
City view
Sleeps 1
1 Twin Bed

About the neighborhood

Nairobi

Located in Westlands, NanChang Hotel is a leisurely stroll from sights such as Sarit Centre and Oshwal Religious Centre. This 4-star hotel has 40 guestrooms and offers a full-service spa, free valet parking, and a gym.

What's nearby

Sarit Centre - 10 min walk - 0.6 miles
University of Nairobi - 15 min walk - 0.8 miles
The Aga Khan University Hospital - 4 min drive - 1.9 miles
Yaya Centre - 6 min drive - 2.5 miles
United Nations Office at Nairobi - 8 min drive - 3.7 miles

Getting around

Syokimau Station - 28 min drive
Nairobi (WIL-Wilson) - 17 min drive

Restaurants

‪68 Library - ‬4 min walk
‪Milan Kenya - ‬5 min walk
‪Havana Bar & Restaurant - ‬5 min walk
‪Capital Club - ‬4 min walk
‪Ashiana - ‬7 min walk

About this property

NanChang Hotel

Hotel in Nairobi with 10 restaurants and a full-service spa

Guests staying at NanChang Hotel enjoy access to a full-service spa, a gym, and a rooftop terrace. There's free valet parking, and an airport shuttle (available 24 hours) for KES 6000 per vehicle roundtrip. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.

LCD TVs come with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Minibars, coffee makers, and free newspapers are also available.

Recreational amenities at the hotel include a hot tub and a fitness center.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Chinese (Mandarin), English, French

Similar properties

Superior Twin Room, Balcony, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Parking included
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free valet parking on site
Self parking on site (surcharge)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee: KES 1,500 for adults and KES 750 for children
10 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

Full-service spa
Gym
Hot tub
TV in common areas

Family friendly

Laundry facilities
Living room
Microwave on request
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business center
Conference center (22 square feet of space)
Meeting rooms

Outdoors

Rooftop terrace

Full-service spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Reception hall

Room amenities

Bedroom

Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Microwave on request
Minibar

Desk
Free daily newspapers
Iron/ironing board
Living room
Safe

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for KES 5000 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Airport shuttle transfer per adult: KES 3500 (one way)

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately KES 1500 for adults and KES 750 for children
Airport shuttle fee: KES 6000 per vehicle (roundtrip)
Rollaway bed fee: KES 5000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Check-in: 10 AM
Check-out: 10 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards.

Additional information about polices, regulations, and more:

A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

NanChang Hotel

NanChang Hotel Nairobi

NanChang Nairobi

NanChang Hotel Hotel

NanChang Hotel Nairobi

NanChang Hotel Hotel Nairobi

Frequently asked questions

Is a free cancellation option available at NanChang Hotel?

NanChang Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of NanChang Hotel?

This hotel is situated in Westlands within a short 10-minute walk of Sarit Centre and also 18 minutes on foot from Nairobi National Museum. You'll also find Westgate Shopping Mall and Oshwal Religious Centre less than a mile away.

Is parking available on site at NanChang Hotel?

Yes, valet parking is offered for free at the hotel and self parking is available for a surcharge. Accessible parking is also available for guests.

Is there a spa at NanChang Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does NanChang Hotel feature a casino at the property?

No, NanChang Hotel doesn't have a casino.

Is there an indoor pool at NanChang Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is NanChang Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, 10 restaurants, and a full-service spa.

Are there hot tubs at NanChang Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does NanChang Hotel feature a restaurant that includes a breakfast menu?

Yes, NanChang Hotel has 10 restaurants, and serves buffet breakfast for a surcharge.

Does NanChang Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at NanChang Hotel.

Does NanChang Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to NanChang Hotel?

The closest major airport to NanChang Hotel is Nairobi (WIL-Wilson), which is 4.5 mi away (17 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12 mi away (31-minute drive).

Can I book a room with a balcony at NanChang Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

NanChang Hotel Reviews

5.6

6.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

4/10 Poor

Paul

May 13, 2018

Liked: Cleanliness

Disliked: Property conditions & facilities

Disappointing Place

Very disappointing place. On Hotels.com they said they were four or five star hotel. They are maybe 2.5 stars. They said they had a business centre. They did not. They said they provided wireless internet. There was no internet available on my floor the entire time I was there. They claimed to have seven restaurants. Nope. The wallpaper was peeling off the walls. The carpets and coverings were stained. The check in (entrance) area had action movies blaring from morning till late at night, which gave the place a trashy feel. Location is very central. Bed was very good. Though the upholstery and carpets were stained, the room was clean.

8/10 Good

Verified traveler

May 9, 2018

Liked: Cleanliness

Disliked: Staff & service

Westlands Location - Caveat Emptor

Good location in Westlands and if you get it at a good price, it is a good value. The hotel targets Chinese travelers so food, TV, and staff or oriented to this. It is like going to China in Kenya. Best to book online and not at hotel as some personnel seem to want to cut their own side deals that are more expensive than booking online.

8/10 Good

Steven

May 2, 2018

Liked: Property conditions & facilities

Westlands on a Budget - Food Included

A great option if you are on a budget and need to be in Westlands near the better hotels. Better than the rustic guest houses for the price. Many Chinese visitors stay here and the food is targeted to that audience.

10/10 Excellent

Verified traveler

May 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Excellent experience I had at this hotel. Very good security with two step security cards

8/10 Good

Giuliano, Italy

Mar 8, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, friendly staff

The hotel is a budget 4 star. My room (301) was very small without a mini bar, the mattress was exceptionally hard. The gym is small, located in front of reception, it requires motivation to be used. Other than that the room was clean, staff was very friendly and efficient, the laundry service works well and the breakfast was good. I bought the rooms at a discounted price, overall the stay was worth the money I spent for it.

6/10 Okay

Lorn, London

Mar 5, 2017

Disliked: Property conditions & facilities, room comfort

Functional hotel but dated.

If only this hotel was maintained this would have been a very good hotel. Drainage issues. Leaks from sink. Shower blocked. Room could do with a splash of paint. Window damaged stuffed with tissue. Air conditioning not working . I had to request for a fan. The Lift had finger marks all over it. Reception staff not that friendly. Hotel has good potential. They need to maintain their facilities regularly. Despite these issues l might consider staying at the hotel again because some of the staff were nice and l did feel at home and was made comfortable after l complained. Complaint response was fast and rectified but some issues remained. It got to a point l stopped the complaints and over looked the issues. But the hotel has very good potential.

4/10 Poor

Verified traveler

Feb 23, 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Very small rooms ,

Vert small rooms , even difficult to put your luggage, basic amenities missing

10/10 Excellent

Jacqui, Washington, DC

Aug 20, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place in the city

It was a big surprise to find such a nice place in Nairobi. It's in a safe neighbourhood. The room is very clean, bright and well decorated. After staying at several different hotels in/around Nairobi, I finally felt relaxed when I entered this hotel. For a single person, I also got a good price for that small but cosy room. They have two awesome resturants inside the building, which serve authentic chinese food. Overall, it was a highlight of my trip. I highlly recommend this hotel to travelers.

2/10 Terrible

Annabel, Stockholm, Sweden

Feb 3, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend this to anyone!

I am usually not one to complain, but I was extremely disappointed by the Nanchang Hotel. They claim to be a 4 star hotel, but this is definitely not 4 star standard. I am astonished by the positive reviews this hotel has gotten, to me they sound like they're describing an entirely different place. Me and my colleague stayed here one night and when we arrived we each got a small room without bed linen. We asked about this and were moved to new rooms, where there was bed linen but no mattresses (only a thin cover on top of a hard bed base and the cover was too small to cover the base). We got new rooms again, where the beds were the same but at least there were mattress covers that were the same size as the bed. The rooms were small and smelled of something strong (smoking is permitted indoors so perhaps this smell was something to cover it up). The bed was really hard and the general standard of the room was way below what you would expect from a 4 star hotel. The restaurant was ok for dinner, but many things from the menu were unavailable. At breakfast I asked if there was meat in the noodles and rice (as I am a vegetarian) and was told no, but after taking one bite I realized that there definitely was meat in it. I asked if I could book a taxi to go to one of the top tourist destinations in Nairobi, but I got a driver who wasn't a taxi driver (probably just a friend of someone in the hotel). He tried to charge me 3 times the normal price and had to stop several times al

2/10 Terrible

Verified traveler

Aug 28, 2015

Disliked: Cleanliness, staff & service

corrupt staff.

awful. Corrupt staff. Stay away from the housekeeper called Rop.

6/10 Okay

Mariette, SA

Oct 22, 2014

Disliked: Cleanliness

Average

Was an average stay for a few days but the rooms smelt a bit funny.

6/10 Okay

STEPHEN

Oct 20, 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Phil, USA

Oct 2, 2014

Disliked: Property conditions & facilities

overpriced but convenient and friendly staff

The room is comfortable and the staff, both Kenyan and Chinese, were uniformly friendly and helpful. My room was 120 steps up from the ground floor. the elevator was not working for one full day. the internet was not working for 36 hours of my stay. Even by the overpriced standards of Nairobi the Nanchang was high for what you get.It is VERY convenient and I was able to eat at 3 different, excellent places all within a 5 - 10 minute walk of the hotel.The brochures and website said that there was a gymnasium. But it has been closed and one piece of equipment put into the hallway right outside the elevator on each floor in lieu of a fitness center. Not the ideal place to have a workout. At about 1/2 the price I would stay there again.

4/10 Poor

Jason, Toronto

Sep 18, 2014

Disliked: Property conditions & facilities, room comfort

Not the one i expected

I agree with the previous reviewer on most of the comments about this hotel. I too booked it because of the 4 star rating. unfortunately it was a let down, especially that i was expecting a nice rest after grueling 7 day Safari. let's start with the positives. The superior single room is spacious, the breakfast buffet is delicious and sufficient if you like Chinese food. Now the bad. It is literally a 3 star hotel from a 2nd or 3rd tier city in China being air lifted and dropped in Nairobi. The design, the furniture are almost exclusively Chinese or exported from China. from design perspective, things are lacking or not where they should be. for example, the safe box is in the bottom of the closet which is blocked by the huge sofa; the mini bar is so close to the bed that i suppose it becomes another night stand; no face tissue anywhere; there is almost no place for your own toiletries in the bathroom; the bath towels are super thin. from function perspective, the drainage was not designed properly, there is strong smell of sewage in the bathroom which is gross; the standing shower stall is very Chinese small and cumbersome to open and close and i hit my head once because the top railing is low; safe box is detached from the wall, what's the point? and there is no stand/rack for the luggage. what upset me the most was the heavy banging from 11:30pm to 40 minutes after midnight for repairing the tiles. couldn't it be done during the day?!

8/10 Good

Verified traveler

Sep 17, 2014

Liked: Cleanliness, staff & service

2/10 Terrible

john, Kenya

Sep 11, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOISY, Worst ever

till 12 am, the guys are making too much noise. Never ever stay over.

8/10 Good

Funmi, Lagos

Sep 8, 2014

Liked: Cleanliness, staff & service, room comfort

Nice Hotel good for a night or two

Spent the night. When I saw the lobby it looked a bit cheesy. But when I got into the room I was surprised how clean it was. It was fine for the night.

4/10 Poor

Verified traveler

Jun 1, 2017

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

In die Jahre gekommen

Das Hotel hat sicherlich keinen 4 Sterne-Status. Die Zimmer sind sehr klein. Das Bad ist höchstens 3 m² groß und hat eine Dusche ohne Kabine! Die Möbel sind abgenutzt. Die Premium-TV-Kanäle bestehen aus einem Sportkanal und CNN. Ansonsten gibt es nur chinesische Sender. Positiv bewerten muss man das sehr freundliche und hilfsbereite Personal und die sehr gute chinesische Küche.

Stayed 2 nights in May 2017

4/10 Poor

Peter

Mar 11, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap price = cheap quality

You get what you pay for - and NanChang was cheap.

8/10 Good

Verified traveler

Oct 25, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Jun 22, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Apr 28, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NanChang Hotel

Choose dates to view prices

Photo gallery for NanChang Hotel

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Standard Double Room

Standard Double Room

View all photos for Presidential Suite, 1 Queen Bed, Non Smoking, City View

Presidential Suite, 1 Queen Bed, Non Smoking, City View

View all photos for Economy Single Room

Economy Single Room

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Deluxe Single Room

Deluxe Single Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Standard Single Room

Standard Single Room

You may also like

Gem Forest Hotel Nairobi - MGallery Collection

About the neighborhood

Nairobi

What's nearby

Getting around

Restaurants

About this property

NanChang Hotel

Languages

Similar properties

Bienvenue Delta Hotel

Bienvenue Delta Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

NanChang Hotel Reviews

Reviews

6.4/10

6.4/10

5.2/10

Reviews

4/10 Poor

Paul

Disappointing Place

Paul

8/10 Good