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JW Marriott Hotel Nairobi

4.5 star property
Luxury hotel with 4 restaurants connected to a shopping center in Nairobi

Choose dates to view prices

Photo gallery for JW Marriott Hotel Nairobi

Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa set, coffee table, and ottoman.
Enter a stylish lobby with seating areas, a high ceiling, and a central staircase.
Relax in this stylish living room with a central coffee table, dark-colored sofas, and a unique staircase leading to an upper level.
Relax by the rectangular pool surrounded by a deck with lounge chairs for easy mobility.
Enjoy a panoramic city view from the comfort of a spacious bed, paired with a cozy seating area and a convenient reading nook.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Chiromo Lane, Westlands, Nairobi, 800
  • Nairobi National Museum
    ‪8 min walk‬
  • Sarit Centre
    ‪17 min walk‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Club Room, 1 King Bed, Non Smoking, City View

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

Relax in a spacious room with a large bed, sofa, and city views.

Junior Room, 1 Bedroom, City View

  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, seating area, and city view.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Relax in a spacious room with a large bed, city views, and a desk for work.

Standard Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Enjoy a city view from the large window, relax on the comfortable sofa set, and unwind in the seating area with a chair and ottoman.

Executive Room, 1 Bedroom, City View

  • 1087 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Relax in a spacious room with a large bed, city views, and a desk for work.

Club Room, 2 Double Beds, Non Smoking, City View

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Relax in a stylish room with a large bed, bedside table, and city view.

Apartment, 3 Bedrooms, City View

  • 2110 sq ft
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Relax in this open-plan living and dining area with a central round table and six chairs.

Apartment, 2 Bedrooms, City View

  • 1216 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Enjoy cooking with a large island and ample counter space, sink, stove, and shelving unit.

Apartment, 1 Bedroom, City View

  • 829 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Westlands within a short walk of Nairobi National Museum, JW Marriott Hotel Nairobi is within a mile (2 km) of other popular sights such as Sarit Centre. This 4.5-star hotel has 366 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Nairobi and also close to Westgate Shopping Mall and National Archives.

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • Westgate Shopping Mall - 2 min drive - 1.4 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.9 miles

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬13 min walk

About this property

JW Marriott Hotel Nairobi

Luxury hotel with 4 restaurants connected to a shopping center in Nairobi
JW Marriott Hotel Nairobi features a full-service spa, an outdoor pool, and a 24-hour gym. You can put free valet parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, phones, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Swahili

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  • Pool
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 5,400 for adults and USD 2,700 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hudson Bar and Grill
  • Midi Cafe and Patisserie
  • Mr. Pang Sky Bar & Lounge
  • Mughal
  • Myna

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (18,299 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5400 for adults and USD 2700 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: M-Pesa.
  • This property uses solar energy.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Is a free cancellation option available at JW Marriott Hotel Nairobi?

JW Marriott Hotel Nairobi offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Nairobi?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Nairobi on Aug 17, 2025 start from $250.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near JW Marriott Hotel Nairobi?

This hotel is situated in Westlands within a short 13-minute walk of Nairobi National Museum and also 17 minutes on foot from Sarit Centre. You'll also find Kenya National Theatre and Oshwal Religious Centre less than a mile away.

Is parking available on site at JW Marriott Hotel Nairobi?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at JW Marriott Hotel Nairobi?

Spa by JW is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and hydrotherapy.

Does JW Marriott Hotel Nairobi have a casino?

No, JW Marriott Hotel Nairobi doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Nairobi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about JW Marriott Hotel Nairobi?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at JW Marriott Hotel Nairobi?

No, but this hotel does have a steam room.

Does JW Marriott Hotel Nairobi feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Nairobi has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Hotel Nairobi allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Nairobi.

Does JW Marriott Hotel Nairobi have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to JW Marriott Hotel Nairobi?

The closest major airport to JW Marriott Hotel Nairobi is Nairobi (WIL-Wilson), which is 4.3 mi away (15 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 11.7 mi away (27-minute drive).

Are there rooms with balconies at JW Marriott Hotel Nairobi?

No, at JW Marriott Hotel Nairobi, there aren't any guestrooms that list a balcony.

Does JW Marriott Hotel Nairobi have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Hotel Nairobi.

JW Marriott Hotel Nairobi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 62 out of 70 reviews
Rating 8 - Good. 6 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 4 nights in Apr 2025

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

KAOKAB, Ibadan

Stayed 2 nights in Apr 2025

8/10 Good

Faith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, super friendly staff they know how to make you feel at home. Would definitly come back again in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Job Marriott

This hotel was a true to form classic. They were very attentive and classy. I loved that some of the staff wore the tradition clothes and it added a highlight above all the other highlights. The staff are clearly proud to work there and I was proud to stay there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Quality services! Impeccable customer service! Please keep it up
Stayed 1 night in Mar 2025

10/10 Excellent

TONY

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

8/10 Good

william

Liked: Cleanliness, amenities, property conditions & facilities
Really great property and very clean and good restaurant options, etc. Service was what you would expect as it’s a Marriott so top-notch is the word. However, be aware that at times you might seem bothered by overly anxious to help staff along with what seems like staff watching every move you make. I also had a situation where I went on a safari and had talked to two of the staff members to make notes in the system that I needed to keep my luggage at the hotel upon my return from the Safari. I also rented the room for another night, even though I was not going to be staying for the full night only needing the room until about 10 PM. They proceeded to charge me for the in between Knight even though I did not stay claiming I should have checked out. I had took the initiative on two occasions to inform them and set them up for this scenario yet they did not pay attention. For them to be so overly anxious to always help. They were not attentive to the details when it came to my situation.
Stayed 5 nights in Mar 2025

10/10 Excellent

Umar

Stayed 1 night in Mar 2025

10/10 Excellent

Ndidi, Germantown

Stayed 2 nights in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pretty hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Dinesh

Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 8 nights in Jan 2025

10/10 Excellent

Bikramjit

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in nairobi
Stayed 3 nights in Feb 2025

10/10 Excellent

Rita Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ataklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality
Stayed 2 nights in Feb 2025

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and the courtesy and friendliness of the staff is above the call of duty. For this alone, i highly recommend the hotel. Beyond this, the stylish and functional rooms, the amazing steam and hot sauna, the 5th floor infinity pool, great food options, fantastic location, i could go on and on. Check it!
Stayed 4 nights in Jan 2025