Crowne Plaza Nairobi Airport by IHG

5.0 star property
Luxury hotel with a full-service spa and airport shuttle service

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, sun loungers
2 bars/lounges, lobby lounge, rooftop bar
Premium bedding, minibar, in-room safe, desk
Exterior
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Southfield Mall
    ‪4 min drive‬
  • Place, The Imaara Shopping Mall
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(20 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Deluxe King Room with Savanna View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Junior King Suite Balcony

  • Sleeps 2

Standard Accessible King Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

Standard Room, 2 Twin Beds, Balcony

  • Sleeps 2

Standard King Bed With Balcony

  • Sleeps 2

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About the neighborhood

Nairobi

Located in Embakasi, Crowne Plaza Nairobi Airport by IHG is 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. This 144-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Gateway Mall - 4 min drive - 2.6 miles
  • Southfield Mall - 4 min drive - 3.2 miles
  • The Imaara Shopping Mall - 5 min drive - 3.7 miles
  • Nairobi National Park - 7 min drive - 2.8 miles
  • African Heritage House - 7 min drive - 5.5 miles

Getting around

  • Syokimau Station - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Java Lounge - ‬4 min drive
  • ‪Paul Caffe - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Cossta Caffee - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

Luxury hotel with a full-service spa and airport shuttle service
Crowne Plaza Nairobi Airport by IHG features a full-service spa, an outdoor pool, and a gym. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
50-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Frequently asked questions

Is free cancellation available at Crowne Plaza Nairobi Airport by IHG?

Crowne Plaza Nairobi Airport by IHG provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Nairobi Airport by IHG?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport by IHG on Dec 30, 2025 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Nairobi Airport by IHG?

This hotel is situated in Embakasi, close to Nairobi National Park, Gateway Mall, and African Heritage House. You'll also find The Nextgen Mall and Signature Mall nearby.

Will I be able to park at Crowne Plaza Nairobi Airport by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa available at Crowne Plaza Nairobi Airport by IHG?

Euphoria Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, and body wraps.

Does Crowne Plaza Nairobi Airport by IHG include a casino at the property?

No, Crowne Plaza Nairobi Airport by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Nairobi Airport by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crowne Plaza Nairobi Airport by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Crowne Plaza Nairobi Airport by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Crowne Plaza Nairobi Airport by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Nairobi Airport by IHG serves buffet breakfast for a surcharge each morning at KITCHEN 9 RESTAURANT.

Does Crowne Plaza Nairobi Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Nairobi Airport by IHG though service animals are welcome.

Does Crowne Plaza Nairobi Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Nairobi Airport by IHG?

The closest major airport to Crowne Plaza Nairobi Airport by IHG is Jomo Kenyatta Intl. Airport (NBO), which is 1.7 mi away (10 minutes by car). Another top airport is Nairobi (WIL-Wilson), which is located 11.6 mi away (31-minute drive).

Can I book a room with a balcony at Crowne Plaza Nairobi Airport by IHG?

Yes, some guestrooms at Crowne Plaza Nairobi Airport by IHG offer a balcony and may feature city views.

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1001 reviews
Rating 8 - Good. 166 out of 1001 reviews
Rating 6 - Okay. 28 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea, Lansing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was a breeze, the staff were friendly and the food was great. Well worth a few extra bucks.
Stayed 1 night in Sep 2025

10/10 Excellent

Dharshini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Today in Nairobi

This is a very well located hotel. It’s situated really close to the airport but yet you don’t hear the airport. The hotel is nice. It’s safe. It’s clean. If I have only one criticism, it’s the restaurants. The restaurants are too cold and uninviting. It’s almost impossible to have a conversation with a person sitting right in front of you next to you because of all the noise of all the guests that are in the restaurant and the chatter can be overwhelming
Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a first rate hotel near the Nairobi International Airport with a free airport shuttle, this is the place for you. The staff, room and amenities and hotel food are excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are amazingly kind and attentive. Mediatrix was especially noteworthy at the wonderful breakfast buffet. Monica and Purity provided outstanding massages. This was a great place to stay while waiting for our flight home
Stayed 1 night in Sep 2025

10/10 Excellent

Channa

Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, all the American amenities

Like an American hotel in Nairobi. Service is great. Gym, pool, restaurant, bar, spa etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Stayed 1 night in Sep 2025

10/10 Excellent

Irving

Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel in the midst of unsafe city. Nice people. Excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and service minded. Thanks for a nice stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Stayed 1 night in Sep 2025

6/10 Okay

Solimar

Stayed 1 night in Sep 2025

6/10 Okay

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, horrendous check in.

Dreadful check in. Waited over 30 minutes with no queue procedure in place for the check in desks. Staff allow people to push in with no order and when I checked in I was asked to wait for my room key on the sofas only to be left waiting for another 20 minutes before I went to enquire again. This was really bad, especially arriving late after a long flight. The hotel however is beautiful and the rooms are perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay, professional courteous staff
Stayed 1 night in Aug 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Staff goes out of their way and is very friendly and kind. I was at the gym and asked if the spa had honey, an odd request that I thought was unlikely to be fulfilled but thought it could be possible if they made tea with honey. They said they didn’t have honey, but then she took it upon herself to go to the restaurant and get me honey! Wow. Things like this happened several times in a 2-day stay. Very impressive level of service. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Great property- I they recommend!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clse to the airport. Here are two airline crews living here,so you can see how convinent it is.
Stayed 1 night in Aug 2025

10/10 Excellent

kym

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked that it was close to the airport; not really conducive to walking around and seeing the sites, but great when you need to be close to the airport. Nice restaurant; staff are lovely and helpful
Stayed 1 night in Aug 2025