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Rosen Heim HAKUBA

3.0 star property
Hotel with 2 hot tubs, steps from Hakuba Happo-One Ski Area

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Photo gallery for Rosen Heim HAKUBA

Hot springs
Front of property - evening/night
Restaurant
Superior Twin Room | Desk, blackout drapes, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
3750 Happo Hokujo, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪3 min walk‬
  • Happo-one Adam Gondola
    ‪7 min walk‬
  • Happo One Sakka Ski Lift
    ‪4 min drive‬

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Room options

View all photos for Superior Triple Room

Desk, blackout drapes, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Quadruple Room

Desk, blackout drapes, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Hakuba

Rosen Heim HAKUBA is adjacent to popular attractions such as Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. This 40-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hakuba Happo-One Ski Area - 3 min walk - 0.2 miles
  • Happo-one Adam Gondola - 7 min walk - 0.4 miles
  • Hakuba Iwatake Ski Resort - 4 min drive - 1.5 miles
  • Happo One Sakka Ski Lift - 4 min drive - 1.5 miles
  • Hakuba Goryu Ski Resort - 5 min drive - 2.3 miles

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • ‪カフェアンドバー ライオン - ‬9 min walk
  • ‪Hakuba Taproom - ‬5 min walk
  • ‪日本料理雪 - ‬7 min walk
  • ‪アンクル スティーブンス - ‬5 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬8 min walk

About this property

Rosen Heim HAKUBA

Hotel with 2 hot tubs, steps from Hakuba Happo-One Ski Area
Rosen Heim HAKUBA offers karaoke, 2 hot tubs, and a sauna. If you plan to drive, free parking is available. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs hotel include free WiFi in public areas, an outdoor tennis court, and a meeting room.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other standard amenities include refrigerators, electric kettles, and phones. Housekeeping is available once per stay.
Hot springs and an outdoor tennis court are featured at the hotel. 2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Languages

English, Japanese

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,500 for adults and JPY 1,300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Fishing
  • Horseback riding/rentals
  • Hot springs
  • Karaoke
  • Outdoor tennis court
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in hallways (40 inches high)
  • Handrails in stairways (40 inches high)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1300 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Frequently asked questions

Is a free cancellation option available at Rosen Heim HAKUBA?

Rosen Heim HAKUBA provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see within easy reach of Rosen Heim HAKUBA?

This hotel is located in Hakuba, just steps from Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. You'll also find Hakuba Goryu Ski Resort and Tsugaike Ski Resort within a short drive.

Is parking available on site at Rosen Heim HAKUBA?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Rosen Heim HAKUBA?

Spa services at the hotel include massages.

Does Rosen Heim HAKUBA include a casino on the premises?

No, Rosen Heim HAKUBA doesn't have a casino.

Is there an indoor pool at Rosen Heim HAKUBA?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Rosen Heim HAKUBA a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Does Rosen Heim HAKUBA have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Rosen Heim HAKUBA feature a restaurant that includes a breakfast menu?

Yes, Rosen Heim HAKUBA serves buffet breakfast each morning for a surcharge from its restaurant.

Does Rosen Heim HAKUBA allow pets to stay for free?

No, pets aren't allowed at Rosen Heim HAKUBA though service animals are welcome.

Does Rosen Heim HAKUBA have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Rosen Heim HAKUBA?

No, you won't find guestrooms with balconies at Rosen Heim HAKUBA.

Rosen Heim HAKUBA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 70 reviews
Rating 8 - Good. 27 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Flynn

Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well what a 10 days that was. Fantastic from the moment we stepped into the front door to the moment we were dropped at the bus stop to leave. Excellent position to the lifts at happo one. And don’t miss the Friday night buffet (make sure u book early). The breaks and coffee every morning became my highlight each day. Set the tone for such a great day. And finally the onsen. What a great way to experience the onsen in Japan. Was always clean and super restorative after a day on the slopes. Well done team I definitely hope to be back
Stayed 10 nights in Jan 2025

10/10 Excellent

charmayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Helpful Staff

Staff were wonderful, reasonably easy walk to the ski lift. you can hire gear on site as well as arrange lift tickets. Room was huge and very clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Happo One Hotel

A flat <5 minute walk to the Nakiyama lifts one way, to a row of Hakuba bars and eateries the other, this hotel was centrally located and a great choice for a ski holiday. The bath area is a highlight if you're into the Japanese bathing culture, with both inside and outside gender-segregated soaking areas. Fun happy hour activities daily were a nice touch (food samples, mochi pounding.)
Stayed 3 nights in Jan 2025

8/10 Good

John, Shepherdstown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very clean. Excellent breakfast. Rooms are basic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Luke

Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
One of the less expensive places to stay that I could find. Good value for the price. Helpful, friendly staff - they sorted my ticket for the gondola / lift pass at Tsugaike Kogen, and shuttle bus. Clean (even though a little older). 10 min. walk to Happo-one bus station and dining options. Great breakfast buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 7 nights in Mar 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to HAPPO-ONE ski lifts; bus stations close by for other hills in the area. Great accommodations, friendly staff, and breakfast buffet was exactly what’s needed for a pre ski meal.
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Great onsen. Giid breakfast buffet
Stayed 6 nights in Jan 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family snow trip

Great family snow hotel in Hakuba. The staff could not be nicer and more helpful. Rooms were comfortable and soaking in the Onsen after a day skiing was a great plus. Nice breakfast in the morning. They arranged a 7 qm shuttle from the hotel for us when a taxi was not available. Definitely would stay again and highly recommended.
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful, Onsen, dining
Stayed 6 nights in Feb 2023

6/10 Okay

David

Traveled with group
Disliked: Staff & service
Safe in room was charged 100y every time you used it. Charged 2000y for short lift to the train station when other accommodation we stayed at, it was al part service Even though it was warm & comfortable & close to the ski lifts
Stayed 4 nights in Feb 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Staff were very accommodating.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

6/10 Okay

Shu

Liked: Cleanliness, staff & service

Good staff but so-so overall.

The staff was very kind and helpful. The room was small and the heating was not good. The head side of the bed was directly under the window and cold air came to my face. The in-house spa was very good. The dinner was mediocre.
Stayed 3 nights in Dec 2021

10/10 Excellent

Bernhard

Stayed 7 nights in Dec 2021

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over Christmas and it was a great stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Niclas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Nice hotel, good location. Breakfast and Dinner is good!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy hotel in Hakuba. Good breakfast included. As with most accomodation in Hakuba, expect tiny rooms and tiny bathrooms, as well as being quite dated. However only a 5 minute walk to the Nakiyama lift and a 10 minute walk to the Gondola this hotel is a good deal and won’t disappoint
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location facilities and services they provide.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and very close to the chair lifts. Staff could not do enough for you
Stayed 8 nights in Jan 2020

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service

Rosen Heim Review

The service, especially from Aki, was wonderful, although I was surprised that the room was only made every two days. I was also disappointed on the last day that they wouldn’t take us to the train station (as it says in the hotel terms) before 8am, whilst we had a 7.46am train to catch. Whilst a taxi was booked (at a cost to us), it didn’t turn up until the train was about to depart, so we had to get a bus at a cost of $90 which I was disappointed with.
Stayed 5 nights in Jan 2020