See all properties

Hotel JAL City Nagano

3.0 star property
Hotel with a restaurant, near Zenko-ji Temple

Choose dates to view prices

Photo gallery for Hotel JAL City Nagano

Restaurant
Lobby lounge
Restaurant
Lobby lounge
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Place, Nagano Prefectural Shinano Art Museum
    ‪20 min walk‬
  • Place, Zenko-ji Temple
    ‪20 min walk‬
  • Place, M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Twin Room,Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | View from room

High Floor Corner Twin Room,Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Single Room,Non Smoking

Desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | Desk, free WiFi, bed sheets

Comfort Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Single Room, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Twin Beds

Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Twin Room Non Smoking

  • Sleeps 2

Single Room Smoking

  • Sleeps 1

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for High Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for Double Room Non Smoking

Desk, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2

View all photos for High Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Single Room Non-smoking

  • Sleeps 1

View all photos for High Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Economy Double Room Non-smoking

  • Sleeps 2

View all photos for High Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Double Room Non Smoking

  • Sleeps 2

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

Twin Room Smoking

  • Sleeps 2

View all photos for High Floor Triple Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Triple Room Non Smoking

  • Sleeps 3

View all photos for New Standard Floor -Deluxe Twin Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Deluxe Twin Room Non-smoking

  • Sleeps 4

View all photos for New Standard Floor - Single Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Single Room Non-smoking

  • Sleeps 1

View all photos for New Standard Floor - Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Economy Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Corner Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Corner Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor - Comfort Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Comfort Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Twin Room Non-smoking

Coffee and/or coffee maker

New Standard Floor -Twin Room Non-smoking

  • Sleeps 2

About the neighborhood

Nagano

Located in Minaminagano, Hotel JAL City Nagano is within a mile (2 km) of popular sights such as Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. This 242-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.1 miles
  • Zenko-ji Temple - 20 min walk - 1.1 miles
  • M-Wave Olympic Memorial Arena - 7 min drive - 3.7 miles
  • Nagano Olympic Stadium - 10 min drive - 5.7 miles
  • Togakushi Shrine - 20 min drive - 13.0 miles

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪戸隠蕎麦 山故郷 - ‬2 min walk
  • ‪わいち - ‬1 min walk
  • ‪中華料理 美麗華 - ‬2 min walk

About this property

Hotel JAL City Nagano

Hotel with a restaurant, near Zenko-ji Temple
Guests of Hotel JAL City Nagano enjoy access to free WiFi in public areas, a business center, and a meeting room. Self parking is offered for JPY 1000 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a vending machine.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other amenities include refrigerators, electric kettles, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby

Chisun Grand Nagano

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 906 reviews
Chisun Grand Nagano

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Is free cancellation available at Hotel JAL City Nagano?

Hotel JAL City Nagano provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel JAL City Nagano?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on Oct 13, 2025 start from $65.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel JAL City Nagano?

This hotel is situated in Minaminagano within a 10-minute walk of Gondo Shopping Street, Kitano Cultural Center, and Japanese Traditional Paper Museum. You'll also find Sanmon Gate and Nio-mon Gate less than a mile away.

Is parking available on site at Hotel JAL City Nagano?

Yes, parking is offered for JPY 1,000 per night.

Does Hotel JAL City Nagano have a casino?

No, Hotel JAL City Nagano doesn't have a casino.

Is there an indoor pool at Hotel JAL City Nagano?

No, there is no indoor pool at this hotel.

Is Hotel JAL City Nagano good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a bar.

Does Hotel JAL City Nagano have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel JAL City Nagano feature a restaurant that includes a breakfast menu?

Yes, Hotel JAL City Nagano serves buffet breakfast for a surcharge each morning at スカイレストラン白馬.

Does Hotel JAL City Nagano allow pets to stay free of charge?

No, pets aren't allowed at Hotel JAL City Nagano though service animals are welcome.

Does Hotel JAL City Nagano have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel JAL City Nagano?

No, there aren't any guestrooms with balconies at Hotel JAL City Nagano.

Hotel JAL City Nagano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 416 out of 994 reviews
Rating 8 - Good. 396 out of 994 reviews
Rating 6 - Okay. 148 out of 994 reviews
Rating 4 - Poor. 27 out of 994 reviews
Rating 2 - Terrible. 7 out of 994 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael, San Diego

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Check in was easy, the rooms are clean and the staff was great. The location is close to a lot, less than 10 minutes to the train station. Only downside is the age of the bldg, internet and phones were not working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was spacious for a family, and bath/toilet being seperate was helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Atsuko

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way from carpark to hotel lobby not properly maintained.
Stayed 1 night in May 2025

10/10 Excellent

Stephan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025

10/10 Excellent

lily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Especially the cleaning staff who always made sure our fridge was adequately stocked with complimentary refreshments. Clean towels and slippers were always waiting for us in our rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Don’t miss out on this experience
Stayed 3 nights in May 2025

6/10 Okay

Wei

Liked: Cleanliness, staff & service

Average stay

JAL hotel was about 10 minutes from Nagano airport. It’s midway between the station and the temple. The hotel was ok and the rooms were also OK: a bit on the small side. The launderette was always crowded or people were using it. Service was also average, your regular business hotel. Glad we only stayed 2 nights
Stayed 2 nights in Apr 2025

8/10 Good

kiara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price we were very happy. The room was clean and easy to walk to food, shopping, etc. Our room also had a view of the mountains. Would come back.
Stayed 3 nights in May 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nagano JAL is great

Very comfortable. Very convenient and decent space
Stayed 3 nights in Apr 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

James, Fort Worth

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramesh

Traveled with family and small children
Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Traveled with partner
Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

riwut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristine

Stayed 1 night in Feb 2025

10/10 Excellent

Kazuyo

Liked: Cleanliness
One issue was that there was wet area of the carpet close to the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sasitorn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมดี มีที่จอดรถฟรี ห้องสะอาด ไม่เล็กเกินไป อุปกรณ์ครบครัน ห้องที่จองมีน้ำเปล่า น้ำหวาน และเบียร์ให้ฟรีด้วย (ขึ้นอยู่กับประเภทห้องที่จอง) แต่ไม่มีห้องออนเซ็นนะคะ
Stayed 3 nights in Dec 2024

10/10 Excellent

Alessandro, Ingleburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for just one night but the hotel was clean, staff was great and area is great. No complaints
Stayed 1 night in Jan 2025