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Chalet Shiga

3.0 star property

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Photo gallery for Chalet Shiga

A wooden bar area with a countertop, a sink, and three stools.
A conference room with a long table, chairs, and a potted plant.
A modern reception area with a wooden reception desk, a stone wall, and a seating area with a sofa and table.
A modern interior with a dining area, a bar, and a seating area with a view of greenery outside.
A cozy indoor seating area with a built-in fireplace, wooden furniture, and a book on a table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Ichinose, Shigakogen, Yamanouchi, Shimotakai-gun, 381-0401
  • Place, Shiga Kogen Ski Area
    ‪1 min walk‬
  • Place, Ichinose Family Ski Area
    ‪1 min walk‬
  • Place, Yakebitaiyama Ski Resort
    ‪8 min walk‬

Room options

View all photos for Japanese Room - Ski slopes View - Toilet only, Non Smoking

A room with tatami mats, a low table, chairs, a television, and a large window with a view of greenery.

Japanese Room - Ski slopes View - Toilet only, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Western Room with 2 single beds - Bath and Toilet, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Western Room with 2 single beds - Bath and Toilet, Non Smoking

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Room - Ski slopes View - Bath and Toilet, Non Smoking

A hotel room with two beds, a desk, chairs, and a view of the outdoors.

Japanese Western Room - Ski slopes View - Bath and Toilet, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Western Room with 2 single beds - Toilet only, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Western Room with 2 single beds - Toilet only, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Room with 3 single beds - Toilet only, Non Smoking

A hotel room with a bed, a desk with a chair, a radiator, and a window with curtains.

Western Room with 3 single beds - Toilet only, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Western Room with 4 single beds - Bath and Toilet, Non Smoking

A hotel room with three beds, a large window with curtains, a sofa, and a small table.

Japanese Western Room with 4 single beds - Bath and Toilet, Non Smoking

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Western Room with 5 single beds - Toilet only, Non Smoking

A hotel room with two single beds, a sofa, a window with curtains, and a ceiling with recessed lighting.

Western Room with 5 single beds - Toilet only, Non Smoking

  • 484 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Japanese Modern Room with 2 single beds - Ski slopes View - Toilet only, Non Smoking

A hotel room with two beds, a small table, and chairs. There is a window with a view of the outdoors.

Japanese Modern Room with 2 single beds - Ski slopes View - Toilet only, Non Smoking

  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Room - Mountain Side - Toilet only, Non Smoking

A room with tatami mats, a low table, and four wooden chairs.

Japanese Room - Mountain Side - Toilet only, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Modern Room with 2 single beds - Bath and Toilet, Non Smoking

A hotel room with two beds, a large mirror, a small table, and a vase with flowers.

Japanese Modern Room with 2 single beds - Bath and Toilet, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Yamanouchi

Located in Shiga Highlands, Chalet Shiga is adjacent to Shiga Kogen Ski Area and within a 5-minute walk of Ichinose Diamond Ski Resort. This 37-room, 3-star hotel welcomes guests with a restaurant, ski-in/ski-out access, and free self parking.

What's nearby

  • Shiga Kogen Ski Area - 1 min walk - 0.0 miles
  • Joshin'etsu-kogen National Park - 1 min walk - 0.0 miles
  • Ichinose Family Ski Area - 1 min walk - 0.1 miles
  • Ichinose Diamond Ski Resort - 2 min walk - 0.1 miles
  • Yakebitaiyama Ski Resort - 8 min walk - 0.4 miles

Getting around

  • Yudanaka Station - 37 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 105 min drive

Restaurants

  • ‪山ノ内大勝軒 - ‬6 min drive
  • SORA terrace
  • ‪中国料理 獅子 - ‬7 min walk
  • ‪大勝軒 - ‬4 min walk
  • ‪かもしか - ‬9 min drive

About this property

Chalet Shiga

Guests of Chalet Shiga enjoy features like ski-in/ski-out access, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. Front-desk staff can assist with concierge services, luggage storage, and access to locker space. Other amenities at this ski hotel include a computer station, a library, and laundry facilities.
TVs come with satellite channels. Bathrooms offer toothbrushes and toothpaste and slippers. Safes, phones, and desks are also available. Limited housekeeping is available.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Business services

  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in November.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 1100 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 1:00 PM—-10:00 PM
  • Check-out: 9:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chalet Shiga Hotel Yamanouchi
Chalet Shiga Hotel
Chalet Shiga Yamanouchi
Chalet Shiga
Chalet Shiga Hotel
Chalet Shiga Yamanouchi
Chalet Shiga Hotel Yamanouchi

Frequently asked questions

Is a free cancellation option available at Chalet Shiga?

Chalet Shiga provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see around Chalet Shiga?

This hotel is situated in Shiga Highlands, just steps from Shiga Kogen Ski Area and Ichinose Diamond Ski Resort, and within a short walk of Ichinose Family Ski Area. You'll also find Yakebitaiyama Ski Resort and Tanne no Mori Okojo Ski Resort less than a mile away.

Is parking available on site at Chalet Shiga?

Yes, uncovered self parking is offered for free at the hotel.

Does Chalet Shiga feature a casino at the property?

No, Chalet Shiga doesn't have a casino.

Is there an indoor pool at Chalet Shiga?

No, there is no indoor pool at this hotel.

Is Chalet Shiga good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and ski-in/ski-out access.

Are there hot tubs at Chalet Shiga?

No, there isn't a spa tub at this hotel.

Does Chalet Shiga have a restaurant that serves breakfast?

Yes, Chalet Shiga serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Chalet Shiga allow pets to stay for free?

No, pets aren't allowed at Chalet Shiga though service animals are welcome.

Are there connecting rooms at Chalet Shiga?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Chalet Shiga?

No, there aren't any guestrooms at Chalet Shiga that offer a balcony.

Chalet Shiga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and onsen. Excellent staff. Enjoyed the food and photography exhibit.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for skiing in Shigakogen resort. Ski in and ski out. We were also very happy with the quality of rental skis.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappoints and now renovated very tastefully. Excellent location
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food. Staff are excellent.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, right opposite on of the ski lifts - with beautiful views of the mountain from our room. The room was simple but all we needed with toilet/sink and kettle. The heater was efficient, keeping us warm. The Onsen and sauna were fantastic and clean - a welcome relief from the cold to relax our tired muscles. Breakfast was excellent with a variety of choice, and the tea and coffee station was a nice addition. We enjoyed sitting in the lounge area in the morning enjoying a cup. The storeroom was very convenient for drying out our boots and boards and it was great that the hire of boots was all under one roof in the chalet. Would definitely recommend this accommodation with friendly staff!
View from our room!
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As in previous visits to Chalet Shiga, the staff were friendly and attentive, the food was great and the location excellent. Thoroughly enjoyed it.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Khai Wor

Liked: Cleanliness, staff & service, property conditions & facilities
Warm atmosphere
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC! What a wonderful stay and cannot wait to go back. Sato-san and the entire staff were amazing to us during our visit with them. It made it feel like home. Kudos as well to the Chef and dining staff, so glad we got the board and every meal was stellar! Amazing and cant wait to visit again soon. Thank you so much for a memorable vacation.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Henrik Duch

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good options. Our room was next to the street, and because of heavy snowfall, we were considerably disturb by the machines removing snow during late night and early morning.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful Japanese skiing experience. Don’t expect a party type resort, this is quiet and respectful. Loved it.
Verified

8/10 Good

tan nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Kam Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Share toilet is not what we expected
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting. The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀
Stayed 9 nights in Mar 2024
Verified

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Pluses Great quality ski rental on site Pleasant staff Excellent dinners - set menu which needs to be reserved by 5pm the day before. Proxmity to ski slopes Cleanliness Minuses Rooms are a little outdated and in need of refreshing. Mesh screens outside windows are not attached so they nearly crashed to the ground when I opened the window. Western style room has en-suite which is very small - like an enclosed cubicle with a high step into it - similar to what you might find in a cabin of an overnight ferry. The worst thing about the room (for me) was the constant noise of the pipes at night. There is a notice in the room to explain how the heating works and an apology for any inconvenience caused by the overnight noise. Given that the lounge area closes at 10pm and there isn’t anything else to do in the are, there is little choice but to return to the room at 10pm - just about exactly the time the noisy pipes start! There are no amenities in the area, it was especially hard to find somewhere other than the hotel to eat. This may be different at other times of year - maybe more is open/accessible, we were there mid March. There is a choice of other hotels (if they are open) but it will be a limited menu and the 2 we are at were very average experiences. We had a delicious platter of beef at Yakiniku restaurant. We found one or two convenience stores (in hotel lobbies) with irregular opening times and not much stock.
Cubicle style bathroom. Toilet so close to sink that there isn’t room for toilet sear lid to go fully up so it will always rest against your back as you use the toilet!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Natalie

We stayed in a japanese quad room with a toilet. Shower was shared (and traditional ie, no privacy). The hotel restaurant area and relax area in level 2 has been modernised but the rest of the hotel is quite dated and ready for a refresh. Breakfast was fine and included western and Japanese dishes. It was easy access for the buses and to the ichinose family chair lifts. As a fyi, the area is great for beginners but if you want the magic carpet, take the shuttle to prince hotel west - one stop up the road. There was a small convenience store across the road. Dining options for dinner were a bit sparse - the hotel does do dinner but we didn't choose that option. Overall we were happy with our stay.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Suk Wai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with reception hotel staff

There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Flor olivia ortegon

Liked: Amenities
Disliked: Staff & service
Llegamos hacer el check in y la persona en mostrador muy grosera, creo que hasta le molestaba que le preguntaras algo, no nos había tocado algo parecido aquí en Japón, pero el personal del restaurante monkey muy amables, en el primer piso del hotel puedes rentar todo los que necesites para esquiar y las pistas las tienes a pasos eso hizo que la estancia fuera más agradable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities
Hotel bien situe, onsen, bon restaurant et family friendly
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

MARIA D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente chalet!

El personal muy amable. Los alimentos deliciosos. La ubicación cerca de las pistas muy bueno. Buen lugar para alojarse si deseas visitar la zona
Stayed 2 nights in Mar 2025
Verified

8/10 Good

ichishima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔だよ

スキー旅行にて訪問しました。 快適で特に清潔でした。
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝晩の御飯が美味しかったです。一階にレンタルショップがあり、宿泊客は安く借りることが出来ました。
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

年越しスキー

落ち着いた雰囲気で、食事もおいしくホテルの皆さんの対応も素晴らしく、心地よい時間を過ごせました。
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Great Position for Skiing

We stayed for eight nights in Shiga Kogen for a ski holiday in early February. The position is ideal - in Ichinose across the road from the ticket office and ski lifts and a minute walk to the bus stop. Downstairs is a cool bar with nice food, drinks, video screen and the occasional band. The hotel itself is a little dated and tired, like many in Shiga. The staff are very helpful and kind, but the room was only thoroughly cleaned every second day, and just tidied the other days. The onsen was piping hot, and great to relax sore muscles after a day on the snow. Breakfast was good, with a mixture of western and Japanese dishes. Dinner was also quite elaborate, but too many cold dishes after a long days skiing. I would try to book room and breakfast only, and eat at the bar if you can.