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Gorillas Volcanoes Hotel

3.0 star property
Hotel in Muhoza with a health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Gorillas Volcanoes Hotel

Front of property
Balcony
Interior
In-room safe, desk, free WiFi, bed sheets
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Ruhengeri-Gisenyi Rd, Muhoza
  • Shyira Diocese Cathedral
    ‪15 min walk‬
  • Volcanoes National Park
  • Musanze Modern Market
    ‪2 min drive‬
  • Goma (GOM)
    ‪76 min drive‬

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Room options

View all photos for Economy Single Room, Hill View, Garden Area

Economy Single Room, Hill View, Garden Area | In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Hill View, Garden Area

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

  • Hill view
  • 25 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Hill View, Garden Area

  • Hill view
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

24-inch TV with digital channels

Executive Suite, 1 Bedroom, Hill View, Garden Area

  • Hill view
  • 50 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ruhengeri

Within a short walk of Cathedral of Ruhengeri, Gorillas Volcanoes Hotel is within a mile (2 km) of Shyira Diocese Cathedral. This 3-star hotel welcomes guests with 31 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cathedral of Ruhengeri - 13 min walk - 0.7 miles
  • Shyira Diocese Cathedral - 15 min walk - 0.8 miles
  • Musanze Modern Market - 2 min drive - 1.2 miles
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 15 min drive - 10.0 miles
  • Musanze Caves - 26 min drive - 16.6 miles

Restaurants

  • ‪Amikus Coffee & Pizza - ‬2 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬17 min walk
  • ‪Crema - ‬7 min walk
  • ‪Volcana Lounge - ‬3 min walk
  • ‪La Paillotte - ‬2 min drive

About this property

Gorillas Volcanoes Hotel

Hotel in Muhoza with a health club and a 24-hour front desk
At Gorillas Volcanoes Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a business center, a meeting room, and express check-in.
24-inch TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include balconies or patios, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

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Exterior

Grotta Resort

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$195 nightly
The price is $230
May 31 - Jun 1
Total includes taxes and fees
Grotta Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 10:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Frequently asked questions

Is a free cancellation option available at Gorillas Volcanoes Hotel?

Gorillas Volcanoes Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Gorillas Volcanoes Hotel?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Gorillas Volcanoes Hotel on Jun 9, 2025 start from $83.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Gorillas Volcanoes Hotel?

This hotel is located in Muhoza, a short 13-minute walk from Cathedral of Ruhengeri and also 16 minutes on foot from Shyira Diocese Cathedral. Musanze Modern Market is also within a driving distance of 1.2 mi.

Is parking available on site at Gorillas Volcanoes Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Gorillas Volcanoes Hotel feature a casino at the property?

No, Gorillas Volcanoes Hotel doesn't have a casino.

Is there an indoor pool at Gorillas Volcanoes Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Gorillas Volcanoes Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Gorillas Volcanoes Hotel?

No, there isn't a spa tub at this hotel.

Does Gorillas Volcanoes Hotel have a restaurant with a breakfast menu?

No, Gorillas Volcanoes Hotel doesn't have a restaurant that serves breakfast.

Will Gorillas Volcanoes Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Gorillas Volcanoes Hotel.

Does Gorillas Volcanoes Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Gorillas Volcanoes Hotel?

Yes, every guestroom at Gorillas Volcanoes Hotel comes with a balcony with some featuring garden or hill views.

Gorillas Volcanoes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 8 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Curtice

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly, helpful staff, but some distance from NP

Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

8/10 Good

Brian, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Plenty of hot water in the shower. Comfortable bed.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Care

Clean rooms, quite and great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The hotel is lovely and the staff is really flexible.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Sergio

Liked: Cleanliness, staff & service

The gorillas are great!

Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Stayed 2 nights in May 2018

8/10 Good

EF, North Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel on the main road out of town

Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
Stayed 7 nights in May 2018

6/10 Okay

Verified traveler

Liked: Room comfort

Fine for the purpose

It was fine for the purpose but it is quite close to the main road so not terribly relaxing
Stayed 2 nights in Jun 2017

8/10 Good

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel mit sauberen kleinen Zimmern und einem schönen Garten mit Pool. War sehr ruhig und angenehm, da nur wenige Gäste da waren. Das Essen war im Vergleich zu umliegenden Hotels sehr gut. Kann das Hotel auf jeden Fall empfehlen
Stayed 9 nights in Aug 2019

6/10 Okay

Bjarne

Liked: Cleanliness
Disliked: Room comfort

Overnatning i Musanze.

Meget lydt med trafikstøj fra vejen. For lidt / svagt lys på værelset. Ingen myggenet.
Stayed 1 night in Apr 2019

6/10 Okay

Anders

Liked: Staff & service
Disliked: Room comfort

Fint til prisen

Et ok hotel til prisen men noget slidt og ikke luksus. Fint wifi og søde smilende personale.
Stayed 2 nights in Jan 2019

6/10 Okay

Chanh, Wien

Positiv: + gutes Frühstück (sogar ab 6.00 Uhr, bei Bedarf auch bereits um 5.30 möglich); man kann quer durch die 2 Frühstückssets/-menüs auswählen. + freundliche Mitarbeiter (bis auf die weibliche Rezeptionistin, die "muffig" und gelangweilt wirkte) + hofseitige Zimmer sind ruhig (ACHTUNG: poolseitig gehen die Zimmer auch auf die Hauptstraße und sind sehr laut) + tolles Service: die vom Wandern schmutzigen Wanderschuhe können innerhalb einer Stunde außen gereinigt werden (Kosten: USD 2/RWF 2.000) Negativ: - hofseitige Zimmer haben eine sehr schlechte Wifi-Verbindung - abends ist das Licht im Zimmer unzureichend: Es gibt nur auf einer Bettseite eine Nachttischlampe und eine weitere am Schreibtisch. Kein Deckenlicht in der Mitte des Zimmers. - aus der Toilette stinkt es nach Kanal; sogar wenn man den Deckel zumacht und die Badezimmertür zumacht, riecht es zeitweise bis ins Zimmer rein.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel d'une nuit

Endroit plutôt tranquille. Le préposé à la réception était tout sourire et d'une grande gentillesse. Le petit déjeuner correct sans plus. Bon endroit pour y passer une nuit.