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Tiloreza Volcanoes Ecolodge

Property class: 3.5

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Photo gallery for Tiloreza Volcanoes Ecolodge

Terrace/patio
Exterior
Outdoor pool
Luxury Cottage | Living room | Flat-screen TV
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province
  • Place, Cathedral of Ruhengeri
    ‪4 min drive‬
  • Place, Musanze Modern Market
    ‪5 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪5 min drive‬
  • Airport, Goma (GOM)
    ‪79 min drive‬

Room options

View all photos for Luxury Cottage

Luxury Cottage | In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite

Premium Suite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

  • Garden view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ruhengeri

Tiloreza Volcanoes Ecolodge places you 5.6 mi (9 km) from Volcanoes National Park. This 14-room, 3.5-star guesthouse has a full-service spa along with an outdoor pool and free in-room WiFi.
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What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 2.6 miles
  • Musanze Modern Market - 5 min drive - 3.5 miles
  • Shyira Diocese Cathedral - 5 min drive - 3.0 miles
  • Red Rocks Arts Centre - 8 min drive - 5.4 miles
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 11 min drive - 7.2 miles

Restaurants

  • ‪Amikus Coffee & Pizza - ‬5 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Hotel Muhabura Restaurant - ‬5 min drive
  • ‪Volcana Lounge - ‬4 min drive
  • ‪La Paillotte - ‬5 min drive

About this property

Tiloreza Volcanoes Ecolodge

Guests staying at Tiloreza Volcanoes Ecolodge enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 150 per vehicle one-way. A multilingual staff is on hand to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa guesthouse include a terrace, a garden, and a TV in a common area.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Other standard amenities include balconies or patios, sitting areas, and safes.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the guesthouse's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Five Volcanoes Boutique Hotel
Cyuve
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 9 reviews
$436 nightly
The price is $534
Apr 23 - Apr 24
Total with taxes and fees
Five Volcanoes Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Tiloreza Volcanoes Ecolodge Cyuve
Tiloreza Volcanoes Ecolodge Guesthouse
Tiloreza Volcanoes Ecolodge Guesthouse Cyuve

Frequently asked questions

What's there to do within easy reach of Tiloreza Volcanoes Ecolodge?

This guesthouse is located in Cyuve, close to Volcanoes National Park, Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund, and Musanze Modern Market. Red Rocks Arts Centre is also within a driving distance of 4.3 mi.

How much does it cost to stay at Tiloreza Volcanoes Ecolodge?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Tiloreza Volcanoes Ecolodge on May 20, 2026 start from $243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Tiloreza Volcanoes Ecolodge?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Tiloreza Volcanoes Ecolodge have a casino?

No, Tiloreza Volcanoes Ecolodge doesn't have a casino.

Will I find an indoor pool at Tiloreza Volcanoes Ecolodge?

No, this guesthouse doesn't have an indoor pool; however, there is an outdoor pool.

Does Tiloreza Volcanoes Ecolodge feature a restaurant that includes a breakfast menu?

Yes, Tiloreza Volcanoes Ecolodge serves continental breakfast each morning for a surcharge from its restaurant.

Will Tiloreza Volcanoes Ecolodge allow pets to stay free of charge?

No, pets and service animals aren't allowed at Tiloreza Volcanoes Ecolodge.

Tiloreza Volcanoes Ecolodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Incredible Experience

Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.
View of the Virunga Mountains from the upstairs restaurant.
Stayed 2 nights in Aug 2025

4/10 Poor

Angela

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was inedible ,limited choice ,very basic ,overpriced hotel with no facilities and poorly managed
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, wonderful staff

Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda.
Stayed 2 nights in Apr 2025

6/10 Okay

AIWEKHOE

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay near the Volcanoes park

I loved this place—prolific bird life in the garden, including sunbirds. Good restaurant with a view. Friendly and helpful staff. Better priced than similar venues.
Stayed 2 nights in May 2023

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.
Stayed 2 nights in Nov 2023

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