Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
Family-friendly hotel with an outdoor pool connected to the convention center in Morelia
VIP Access

Choose dates to view prices

Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Property preview
Lobby
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa

Explore the area

View in a map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Place, Morelia Convention Center
    ‪3 min walk‬
  • Place, Benito Juarez Zoo
    ‪12 min walk‬
  • Place, Morelia Cathedral
    ‪4 min drive‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(96 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Morelia

Located in Félix Ireta, Grand Cantalagua Hotel Morelia, BW Signature Collection is next to José María Morelos Theater and Morelia Convention Center. This 253-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. Centrally located in Morelia, the hotel is connected to the convention center, and a short walk from Orquidario and Benito Juarez Zoo.

What's nearby

  • Morelia Convention Center - 3 min walk - 0.2 miles
  • Benito Juarez Zoo - 12 min walk - 0.7 miles
  • Morelia Aqueduct - 4 min drive - 1.7 miles
  • Morelia Cathedral - 4 min drive - 2.2 miles
  • Paseo Altozano Mall - 4 min drive - 2.6 miles

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 39 min drive

Restaurants

  • ‪Las Trojes Restaurant Bar - ‬9 min walk
  • ‪Cocol Restaurante Bistró - ‬6 min walk
  • ‪La Guelaguetza Taqueria - ‬5 min walk
  • ‪Vainilla Chocolate - ‬5 min walk
  • ‪Best Western Plus Gran Hotel Morelia - ‬1 min walk

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

Family-friendly hotel with an outdoor pool connected to the convention center in Morelia
Guests staying at Grand Cantalagua Hotel Morelia, BW Signature Collection enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for MXN 25 per stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include an outdoor tennis court, meeting rooms, and a conference center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 290.0 per day
  • Cribs/infant beds are available for MXN 200.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults, and MXN 148 to 180 for children
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the train station drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Frequently asked questions

Are free cancellation options available at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Grand Cantalagua Hotel Morelia, BW Signature Collection offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Cantalagua Hotel Morelia, BW Signature Collection?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Grand Cantalagua Hotel Morelia, BW Signature Collection on Nov 23, 2025 start from $69.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grand Cantalagua Hotel Morelia, BW Signature Collection?

This hotel is situated in Félix Ireta within a 10-minute walk of José María Morelos Theater and Orquidario. You'll also find Benito Juarez Zoo and Morelia Aqueduct within a short drive.

Is parking available on site at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Yes, uncovered valet parking is offered for MXN 25 per stay.

Is a spa located at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Spa services at the hotel include massages.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection include a casino on the premises?

No, Grand Cantalagua Hotel Morelia, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Cantalagua Hotel Morelia, BW Signature Collection good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Grand Cantalagua Hotel Morelia, BW Signature Collection serves buffet breakfast for a surcharge each morning at Camelinas.

Will Grand Cantalagua Hotel Morelia, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Grand Cantalagua Hotel Morelia, BW Signature Collection though service animals are welcome.

Are there connecting rooms at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Cantalagua Hotel Morelia, BW Signature Collection?

The closest major airport to Grand Cantalagua Hotel Morelia, BW Signature Collection is General Francisco Mujica Intl. Airport (MLM), which is 19.9 mi away (39 minutes by car).

Are there rooms with balconies at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, at Grand Cantalagua Hotel Morelia, BW Signature Collection, there aren't any guestrooms that list a balcony.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection host weddings?

Take advantage of the wedding venue at Grand Cantalagua Hotel Morelia, BW Signature Collection if you plan to say "I do" during your trip.

Reviews

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1011 out of 1517 reviews
Rating 8 - Good. 327 out of 1517 reviews
Rating 6 - Okay. 102 out of 1517 reviews
Rating 4 - Poor. 39 out of 1517 reviews
Rating 2 - Terrible. 38 out of 1517 reviews

Reviews

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco De Paula

Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the Hotel great. The staff was excellent especially in their restaurant. Ismael our waiter was the best!! He was always attentive to his customers and ready to help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos e

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2025

10/10 Excellent

Ildefonso Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and felt safe
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations, will definitely be staying here again, everything about my stay was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe

Business traveler, Traveled with family
Liked: Property conditions & facilities
Todo estuvo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Stayed 2 nights in Mar 2025

10/10 Excellent

Eugenio, Coral Gables

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is updated with the new management and it shows, the gym facilites are outstanding
Stayed 2 nights in Jul 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Gerardo, Zihuatanejo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk really bad. Service at restaurant amazing Service bellboys amazing Room service food really bad, missed my order twice
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the AC was not working properly, not cold enough even when set at thelowest
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, and the pool view from our room was a great touch. Still, a few things fell short. Check-in felt rushed and not very welcoming. I didn’t receive the wine or room upgrade that comes with my Expedia Gold status. The shower had great water pressure, but the drain was slow and caused water to pool. After a long travel day, I didn’t feel up to asking for the missing perks, but I expected a bit more attention to detail.
Stayed 1 night in Jun 2025

4/10 Poor

Cristina

Traveled with family
Disliked: Property conditions & facilities

Baños /toilets con problems en dos habitaciones

Nos dieron la habitacion 430 , el baño se inundo, nos cambiaron a la habitacion 441 movimo todo y el cuarto estaba sucio y el baño se voivio a inundar , nos cambiaron 451 . Por fin la habitacion estaba bien. Pero no nos dieron una disculpa ni nada. Cabe mencionar q nos cambiaron a la 1 am y después a las 2 am. No dormimos mucho debido a los problemas con el baño en dos ocasiones .
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo, Zihuatanejo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff
Stayed 2 nights in Jun 2025

8/10 Good

diego

Liked: Cleanliness
Esta bien. Esta en una zona algo alejada del centro. Pero está entre lo que parece ser la zona rica y el centro. Asi que estás alejado de la parte de Morelia donde vive la gente que va a trabajar a esa área.
Stayed 2 nights in May 2025

8/10 Good

Alejandro

Stayed 1 night in May 2025

4/10 Poor

Lilia

Disliked: Cleanliness, amenities, property conditions & facilities
very old furniture, poor looking drapes, the two reception people were not very inviting either
Stayed 2 nights in May 2025

6/10 Okay

Alicia, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Rooms were spacious.
Stayed 2 nights in May 2025

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