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Hotel Plaza del Arco

3.0 star property
Hotel in Monterrey with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Plaza del Arco

Junior Room, 1 King Bed, Private Bathroom | Bed sheets
Junior Room, 1 King Bed, Private Bathroom | Bed sheets
Aerial view
Restaurant
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000
  • Place, Alameda
    ‪10 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪3 min drive‬
  • Place, Macroplaza
    ‪3 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Private Bathroom

Junior Room, 1 King Bed, Private Bathroom | View from room

Junior Room, 1 King Bed, Private Bathroom

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Bed sheets

Standard Room, 2 Double Beds, Private Bathroom

7.4 out of 10
Good
(25 reviews)
  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Private Bathroom

Deluxe Double Room, 2 Double Beds, Private Bathroom | Bed sheets

Deluxe Double Room, 2 Double Beds, Private Bathroom

  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | Bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

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Jan 26 - Jan 27
Total with taxes and fees
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About the neighborhood

Monterrey

Located in Monterrey Centro, Hotel Plaza del Arco is a leisurely stroll from sights such as Alameda and Mexican Professional Baseball Hall of Fame. This 55-room, 3-star hotel welcomes guests with conveniences like a restaurant and a 24-hour front desk.

What's nearby

  • Alameda - 10 min walk - 0.6 miles
  • Santa Lucia Riverwalk - 3 min drive - 1.2 miles
  • Macroplaza - 3 min drive - 1.5 miles
  • Auditorium Pabellón M - 3 min drive - 1.5 miles
  • Fundidora Park - 4 min drive - 1.7 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 37 min drive

Restaurants

  • ‪El Café De Papá - ‬4 min walk
  • ‪El Pollo Loco - ‬4 min walk
  • ‪Restaurant & Bar El Jefe - ‬3 min walk
  • ‪Gorditas Doña Tota - ‬3 min walk
  • ‪SUBWAY Cuahutemoc - ‬2 min walk

About this property

Hotel Plaza del Arco

Hotel in Monterrey with a 24-hour front desk and a restaurant
Guests of Hotel Plaza del Arco have access to a meeting room and a banquet hall. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Housekeeping is available on request.

Similar properties

City view
Hotel Plaza del Arco Express
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
6.4 out of 10, 354 reviews
$38 nightly
The price is $45
Jan 18 - Jan 19
Total with taxes and fees
Hotel Plaza del Arco Express

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per stay
  • Dogs only
  • 2 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Plaza Arco Monterrey
Hotel Plaza Arco
Plaza Arco Monterrey
Plaza Arco
Hotel Plaza del Arco Hotel
Hotel Plaza del Arco Monterrey
Hotel Plaza del Arco Hotel Monterrey

Frequently asked questions

What's there to do near Hotel Plaza del Arco?

This hotel is situated in Monterrey Centro within a short 12-minute walk of Alameda and also 13 minutes on foot from Mexican Professional Baseball Hall of Fame. You'll also find Fundidora Park and Macroplaza within a short drive.

Is parking available on site at Hotel Plaza del Arco?

No, there isn't parking available at the hotel.

Does Hotel Plaza del Arco include a casino on the premises?

No, Hotel Plaza del Arco doesn't have a casino.

Is there an indoor pool at Hotel Plaza del Arco?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Plaza del Arco?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and a 24-hour front desk.

Does Hotel Plaza del Arco have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza del Arco have a restaurant with a breakfast menu?

No, Hotel Plaza del Arco doesn't have a restaurant that serves breakfast.

Does Hotel Plaza del Arco allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Plaza del Arco for a fee of MXN 300 per pet, per day. A deposit of MXN 500 per stay is collected.

Does Hotel Plaza del Arco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Plaza del Arco?

The closest major airport to Hotel Plaza del Arco is General Mariano Escobedo Intl. Airport (MTY), which is 21.4 mi away (37 minutes by car).

Are there rooms with balconies at Hotel Plaza del Arco?

No, at Hotel Plaza del Arco, there aren't any guestrooms that list a balcony.

Hotel Plaza del Arco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 400 reviews
Rating 8 - Good. 105 out of 400 reviews
Rating 6 - Okay. 67 out of 400 reviews
Rating 4 - Poor. 22 out of 400 reviews
Rating 2 - Terrible. 47 out of 400 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

sergio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not clean
Stayed 3 nights in Sep 2025

4/10 Poor

Ale

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El recepcionista muy grosero, llegamos un poco antes y no nos quiso dar la recamara, y no habia agua
Stayed 1 night in Aug 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service
Yo me hospedé con mi mascota y hay que tener en cuenta que por esto te cobran $300 extra por noche, además de que dejas $500 (reembolsables) por garantía en caso de que tu mascota dañe la habitación. La habitación estaba bien pero debo mencionar que si apareció uno que otro bicho, pero fuera de eso estaba limpia. La mejor parte considero que es el servicio de restaurante. Por $150 incluye una buena porción con refresco, y la comida estaba muy rica. Además, el señor que atendió los dos días que comimos ahí dio un excelente servicio, muy atento y rápido 10/10. Lo único que si se debe tener en cuenta es la ubicación del hotel. Se encuentra en una parte del centro de la ciudad que nos comentaron algunos locales es muy peligrosa, en especial de noche. Desafortunadamente no sabíamos esto y al salir una noche al 7-Eleven que está a dos cuadras nos tocó vivir un incidente con una persona que estaba mal de sus facultades.
Stayed 2 nights in Aug 2025

2/10 Terrible

Regyna

Traveled with family
Disliked: Amenities, property conditions & facilities
The property and rooms looked nothing like the pictures. Beds, bathrooms, sinks, and floors had hair and dirt. Plus beds were extremely uncomfortable. Nothing was like the pictures provided.
Stayed 1 night in Jul 2025

2/10 Terrible

Susan, Detroit

Traveled with pets, Traveled with family
This property was so dirty and a terrible part of town and the front desk. Staff was very rude.
Stayed 1 night in Jun 2025

4/10 Poor

Mehdi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Business traveler
Stayed 1 night in Jul 2025

6/10 Okay

JUAN

Traveled with group
Disliked: Amenities, property conditions & facilities
No housekeeping daily
Stayed 2 nights in Jun 2025

2/10 Terrible

Martha

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, amenities
aaa
Stayed 2 nights in Dec 2024

2/10 Terrible

denisse

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ELECTRICAL.SYSTEM.FAILED
Stayed 2 nights in Dec 2024

10/10 Excellent

MARCO

Stayed 1 night in Nov 2024

8/10 Good

Sylvia M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's was OK for 1 night only.
Stayed 1 night in Oct 2024

2/10 Terrible

luis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty. Very dirty. We didnt even stay looked for another hotel.. just nasty place
Stayed 1 night in Oct 2024

4/10 Poor

Gregory

Traveled with group
Disliked: Amenities, property conditions & facilities
Non working electrical outlets, smelly room, smelly AC, thin walls, paint chipping from the walls, the key card kept demagnetizing, the rooms were not as clean as they could have been. Overall not the worst but definitely not a good experience by any means.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Leyber

Liked: Amenities
Was good
Stayed 1 night in Jul 2024

2/10 Terrible

Tonantzi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Aarón

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar, a mi parecer es céntrico, tiene muchas facilidades.
Stayed 1 night in Jun 2024

8/10 Good

Nery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Chieko

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Leyber

Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024

2/10 Terrible

Nereida

Stayed 3 nights in Apr 2024

10/10 Excellent

Elvia

Business traveler, Traveled with family
The hotel good, but the area around is terrible construction on the floor not good it resulted bad imagen.
Stayed 3 nights in Nov 2023

2/10 Terrible

Daniel A.

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disrespectful staff. Dismal parking that they said would have to have me parked in the busy street. Wanted to charge me more. Unclean facilities.
Stayed 1 night in Jan 2023