Hotel Santa María Mérida

2.5 star property
Hotel with an outdoor pool, a short walk to Mérida Cathedral

Choose dates to view prices

Photo gallery for Hotel Santa María Mérida

Outdoor pool, sun loungers
42-inch flat-screen TV with cable channels, TV
Building design
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle 55 No. 493, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪3 min walk‬
  • Mérida Cathedral
    ‪7 min walk‬
  • U.S. Consulate General Mérida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪10 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(61 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mérida

Located in Mérida Centro, Hotel Santa María Mérida is within a 10-minute walk of popular sights such as Mérida Cathedral and Paseo de Montejo. This 67-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.2 miles
  • Mérida Cathedral - 7 min walk - 0.4 miles
  • US Visa Applicant Service Center - 16 min walk - 0.9 miles
  • Yucatan International Convention Center - 2 min drive - 1.4 miles
  • U.S. Consulate General Mérida - 3 min drive - 1.6 miles

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Bar Flamel - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬3 min walk
  • ‪De La Union - ‬1 min walk
  • ‪El Tucho - ‬2 min walk

About this property

Hotel Santa María Mérida

Hotel with an outdoor pool, a short walk to Mérida Cathedral
Guests staying at Hotel Santa María Mérida enjoy an outdoor pool, free WiFi in public areas, and a garden. You'll find limited parking. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, desks, and wardrobes or closets. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 180 for adults and MXN 80 to 150 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults, and MXN 80 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Santa Maria
Hotel Santa María Mérida Hotel
Hotel Santa María Mérida Mérida
Hotel Santa María Mérida Hotel Mérida

Frequently asked questions

Is a free cancellation option available at Hotel Santa María Mérida?

Hotel Santa María Mérida offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Santa María Mérida?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa María Mérida on Sep 28, 2025 start from $35.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Santa María Mérida?

This hotel is situated in Mérida Centro, just steps from Parque Santa Lucía and Casino La Cima, and within a short walk of Paseo de Montejo. You'll also find Plaza Grande and US Visa Applicant Service Center less than a mile away.

Will I be able to park at Hotel Santa María Mérida?

Yes, there is accessible parking available. You'll find a max of 1 space per unit.

Does Hotel Santa María Mérida include a casino on the premises?

No, Hotel Santa María Mérida doesn't have a casino.

Will I find an indoor pool at Hotel Santa María Mérida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Santa María Mérida a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, concierge services, and a garden at this hotel.

Are there hot tubs at Hotel Santa María Mérida?

No, there isn't a spa tub at this hotel.

Does Hotel Santa María Mérida feature a restaurant that includes a breakfast menu?

Hotel Santa María Mérida offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Santa María Mérida allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santa María Mérida.

Are there connecting rooms at Hotel Santa María Mérida?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Santa María Mérida?

The closest major airport to Hotel Santa María Mérida is Mérida International Airport (MID), which is 5.3 mi away (18 minutes by car).

Can I book a room with a balcony at Hotel Santa María Mérida?

No, you won't find guestrooms with balconies at Hotel Santa María Mérida.

Hotel Santa María Mérida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 473 reviews
Rating 8 - Good. 144 out of 473 reviews
Rating 6 - Okay. 45 out of 473 reviews
Rating 4 - Poor. 21 out of 473 reviews
Rating 2 - Terrible. 11 out of 473 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Sean

Liked: Cleanliness

Better options in the area

Lobby and pool area is very pretty. Staff were mediocre. Room was clean but without character. Toilet ran constantlyI moved to another hotel in the area during me second week in Merida and for an extra $100 for the week, (Casa Balam) if you can afford it, it’s worth three times as much in room and hotel quality.
Stayed 7 nights in May 2025

2/10 Terrible

kathleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn't one good thing I could say about this hotel. This may be good for a college student on a budget.Too many things to list in this limited space.No elevators.In room-No outlets.The door doesn't have any kind of lock(just a slam lock on the door knob)No toilet paper-had to walk back down to front desk because there was no phone to call them.AC barely worked.One outlet in the entire room-again,back to the front desk to get a mini extension cord.No wash cloths.Furniture old and broken.Shower wouldn't drain.Front door has a strip on the bottom that you have to wrestle with to open and clost.I checked out after the first night (of 3 that we were supposed to stay)The manager wouldn't come out to talk to us!!!No money back.Worst employee-Luisa-at the front desk. STAY AWAY!
Stayed 3 nights in Jun 2025

8/10 Good

Noboru, San Antonio

Liked: Cleanliness
A decent hotel with affordable price.
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay! Nice room, clean, good bed, provided all basics, quiet, friendly staff! We will definitely stay again!
Stayed 1 night in May 2025

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida may 2025

Great location! The tv never worked but it wasn’t a big deal since we didn’t stay in the room much other than to sleep. Great price and the parking lot they offer gets locked up at night so it feels very safe.
Stayed 2 nights in May 2025

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Stafff the best.
Stayed 2 nights in May 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
is an old hotel , seems well taking care off the beds are a bit hard but the location and the service was great. also the pool was clean and fun to swim
Stayed 1 night in May 2025

4/10 Poor

ALMA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is a 2 stars hotel, no elevator also the pool it was dirty and at night to much noice.The locations is ok but not many amenities.
Stayed 5 nights in Apr 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Violet

Traveled with family
Liked: Cleanliness, staff & service
Dated and loud.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen Anais

El trato fue genial de principio a fin. La limpieza muy bien y las áreas limpias
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a hidden gem in the heart of Centro, Merida. The location is perfect—you can walk to everything. The price is affordable. Sophia and the other staff are excellent and friendly. However, two angels, Gabriel and Daniel, went above and beyond their jobs to make me feel comfortable and at home. I recommend Hotel Santa Maria to anyone visiting Merida. I look forward to staying there next time I'm in Merida
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to celebrate a second honeymoon !!!

We had a great experience both my husband and I and we will definitely be recommending our friends and family to this hotel as well as going back ourselves thank you to Veronica for always being so friendly and helping us in any way possible.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kenga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, sparkling and clean, lovely pool and spacious common areas with comfortable sofas. Staff friendly, efficient and professional. Room and bathroom spotless, comfortable bed. Small breakfasr cafe handy. Amazing value. Well-located, great coffeeshop in next block (Barolo's).
Stayed 4 nights in Feb 2025

6/10 Okay

kelly susan

Liked: Cleanliness, staff & service
This is a little gem of a hotel. It is clean and comfortable and has the best pillows I’ve ever slept on! The staff were fantastic, they had a little issue with laundry service one day but it was quickly rectified.Shout out to Misael! And the rest of the staff.
Stayed 4 nights in Feb 2025

8/10 Good

Rangesan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, cordial and friendly. Not adequate electrical outlets was the biggest issue. I had problems with tv and ac, but were fixed very quickly. Toilet had to be flushed 2-4 times, but never got fixed. But was ok. Limited parking by the rooms, but pakin about 2 blocks away was provided . Great value in terms of price and cleanliness and location. Sofie was extremely helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

ROCIO CORDERO

Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and lovely building.
Stayed 3 nights in Feb 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location
Stayed 8 nights in Feb 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service
The room and property are clean. The staff are friendly and professional. The Internet does *not* work.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlote

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice and accommodating staff..kudos amigos!
Stayed 1 night in Jan 2025

6/10 Okay

Guillermo

Stayed 6 nights in Jan 2025