Gran Real Yucatan

3.5 star property
Family-friendly hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Gran Real Yucatan

Outdoor pool, sun loungers
Junior Suite, 2 Double Beds,Kitchenette, Hot Tub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Lobby
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Calle 56 No. 474 por 55, Colonia Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪7 min walk‬
  • Plaza Grande
    ‪9 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪18 min drive‬

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Room options

Master Suite, 2 Bedroom, Kitchenette, Bathtub

  • 301 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Plus, 1 King Bed, Fridge, Bathtub

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds,Kitchenette, Hot Tub

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Superior

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

Suite

  • Sleeps 4
  • 2 Double Beds

Room Superior

  • Sleeps 2
  • 1 Queen Bed

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mérida

Located in Mérida Centro, Gran Real Yucatan is within a 10-minute walk of popular sights such as Mérida Cathedral and Paseo de Montejo. This 3.5-star hotel has 71 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mérida Cathedral - 7 min walk - 0.4 miles
  • Plaza Grande - 9 min walk - 0.5 miles
  • US Visa Applicant Service Center - 19 min walk - 1.0 mile
  • U.S. Consulate Merida - 3 min drive - 1.8 miles
  • Yucatan International Convention Center - 4 min drive - 2.1 miles

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Soco Mérida - ‬4 min walk
  • ‪La Bierhaus Centro - ‬3 min walk
  • ‪Bakab - ‬1 min walk
  • ‪Bar Flamel - ‬2 min walk
  • ‪Taqueria de la Union - ‬2 min walk

About this property

Gran Real Yucatan

Family-friendly hotel with spa services and a 24-hour front desk
At Gran Real Yucatan, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a business center.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, safes, and phones.
An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Emperador
  • Los Vitrales

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 9 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Gran Real
Gran Real Yucatan Hotel
Gran Real Hotel Yucatan
Gran Real Yucatan
Gran Real Yucatan Hotel Merida
Gran Real Yucatan Merida
Gran Real Yucatan Merida
Gran Real Yucatan Hotel
Gran Real Yucatan Mérida
Gran Real Yucatan Hotel Mérida

Frequently asked questions

Is free cancellation available at Gran Real Yucatan?

Gran Real Yucatan offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Gran Real Yucatan?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Gran Real Yucatan on May 10, 2025 start from $48.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Gran Real Yucatan?

This hotel is situated in Mérida Centro within a 10-minute walk of Mérida Cathedral and Paseo de Montejo. You'll also find Parque Santa Lucía and Santa Ana Park less than a mile away.

Is parking available on site at Gran Real Yucatan?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Gran Real Yucatan?

Spa services at the hotel include massages.

Does Gran Real Yucatan include a casino on the premises?

No, Gran Real Yucatan doesn't have a casino.

Is there an indoor pool at Gran Real Yucatan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Gran Real Yucatan a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Does Gran Real Yucatan have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Gran Real Yucatan have a restaurant with a breakfast menu?

Yes, Gran Real Yucatan serves a cooked-to-order breakfast for a surcharge each morning at El Emperador.

Does Gran Real Yucatan allow pets to stay free of charge?

No, pets and service animals aren't allowed at Gran Real Yucatan.

Are there connecting rooms at Gran Real Yucatan?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Gran Real Yucatan?

The closest major airport to Gran Real Yucatan is Mérida International Airport (MID), which is 5.3 mi away (18 minutes by car).

Can I book a room with a balcony at Gran Real Yucatan?

Yes, every guestroom at Gran Real Yucatan comes with a balcony with some featuring pool views.

Does Gran Real Yucatan host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Gran Real Yucatan.

Gran Real Yucatan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 262 out of 789 reviews
Rating 8 - Good. 315 out of 789 reviews
Rating 6 - Okay. 124 out of 789 reviews
Rating 4 - Poor. 58 out of 789 reviews
Rating 2 - Terrible. 30 out of 789 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ROBERT

Traveled with partner
Liked: Staff & service
Disliked: Amenities
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

duncan

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Raquel, Chula Vista

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an old construction, beautiful, that needs some repairs … also, they need to add new towels … to make us feel more comfortable or just bring your own like I did for myself ! Other than that, it makes you feel safe and the staff is very helpful in case any problems! I will stay again for sure!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Vida

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YOSHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Estubo bien, el servicio bien. Y bastante silencioso
Stayed 6 nights in Aug 2024

4/10 Poor

Oscar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Stayed 6 nights in Jun 2024

8/10 Good

Julian

Stayed 2 nights in May 2024

10/10 Excellent

Ambrosio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city is beautiful and clean. People are friendly, respectful and helpful. The hotel andits service was equally amiable. Loved everything.
Stayed 2 nights in Mar 2024

4/10 Poor

Kian

Disliked: Staff & service, amenities, property conditions & facilities
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Misleading "amenities" no laundry, wifi bad

Five star lobby. Two star rooms. Falsely advertise laundry on the page - they don't have laundry. I booked this room SOLELY to do my laundry as I was staying in a hostel previously - and would've gone somewhere else had I known. They told me "we have a laundry pick-up service that operates some days, if they're available." Had to spend a whole day walking to the laundromat and back to the hotel with bags of clothes, missed the museum I wanted to see. Wifi was broken. No microwave even though I paid extra for a fridge. How was I supposed to warm up food? Would love a refund as they have misleading information on the hotel page.
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Great ambience staff was great
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our home away from home in Merida.

This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Everleen

Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Property conditions & facilities
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
Stayed 2 nights in Nov 2023

6/10 Okay

Angel

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Update furniture in sitting area
Stayed 7 nights in Jul 2023

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
Stayed 7 nights in Jul 2023

10/10 Excellent

Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Conviniant
Stayed 7 nights in Jun 2023

8/10 Good

Arturo, Pittsford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown area, nice traditional “hacienda” look and feel with authentic Yucatán atmosphere
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan

Stayed 2 nights in Feb 2023

4/10 Poor

Lillian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
Stayed 6 nights in Jan 2023