2/10 Terrible
Diane
Traveled with family
Sep 18, 2025
The staff were very unhelpful. After we had checked out my granddaughter realised she had left her phone in the room. We went back & asked if we could go up & have a look for it -they immediately said it wasn't there & refused to helpus. She was in floods of tears & we unpacked all of our luggage in the lobby to check it wasn't there - they totally ignored us. When her mother asked if she could leave her details when it turned up they reluctantly gabe er a scrap of paper to write her details on. I couldn't believe how rude they were rude they were about it. My grandaughter had been performing in a school show over the weekend & this ruined the weekend for all of us.
Diane
Stayed 2 nights in Sep 2025




























