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Platinum Hotel

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Photo gallery for Platinum Hotel

Exterior
Exterior
Reception
Free daily buffet breakfast
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Medina, Madinah, Al Madinah Province, 4524
  • Place, Al-Rashid Mega Mall
    ‪3 min drive‬
  • Place, Quba Mosque
    ‪5 min drive‬
  • Place, Jabal Ahad Garden Park
    ‪5 min drive‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Connecting Rooms

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

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Exterior

Makarem Burj Al Madinah Hotel and Suites

Madinah City Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 72 reviews
$228 nightly
The price is $275
Mar 21 - Mar 22
Total with taxes and fees
Makarem Burj Al Madinah Hotel and Suites

About the neighborhood

Madinah

Platinum Hotel is located 2.2 mi (3.5 km) from Al-Rashid Mega Mall and within a 10-minute drive of Prophet's Mosque. This 70-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Al-Rashid Mega Mall - 3 min drive - 2.5 miles
  • Quba Mosque - 5 min drive - 4.1 miles
  • Jabal Ahad Garden Park - 5 min drive - 4.8 miles
  • Al-Baqi Cemetery - 7 min drive - 3.9 miles
  • Prophet's Mosque - 8 min drive - 4.1 miles

Getting around

  • Madinah Station - 11 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive

Restaurants

  • ‪Leet | ليت - ‬4 min walk
  • ‪asa آسا - ‬5 min walk
  • ‪سيريه الخالديه - ‬14 min walk
  • ‪بركان الكباب - ‬14 min walk
  • ‪Kyan - ‬11 min walk

About this property

Platinum Hotel

At Platinum Hotel, guests have access to free WiFi in public areas and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Electric kettles, free local calls, and safes are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-6:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 10007368

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Y platinum
Platinum Hotel Hotel
Platinum Hotel Madinah
Platinum Hotel Hotel Madinah

Frequently asked questions

Is free cancellation available at Platinum Hotel?

Platinum Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Platinum Hotel?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Platinum Hotel on Mar 6, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Platinum Hotel?

This hotel is located in Madinah, close to Prophet's Mosque, Al-Rashid Mega Mall, and Al-Baqi Cemetery. You'll also find Quba Mosque and Jabal Ahad Garden Park within a short drive.

Is parking available on site at Platinum Hotel?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Platinum Hotel include a casino at the property?

No, Platinum Hotel doesn't have a casino.

Is there an indoor pool at Platinum Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Platinum Hotel?

Couples staying at this hotel will appreciate amenities like turndown service as well as a restaurant and a free daily breakfast.

Are there hot tubs at Platinum Hotel?

No, there isn't a spa tub at this hotel.

Does Platinum Hotel feature a restaurant that includes a breakfast menu?

Yes, Platinum Hotel serves free buffet breakfast each morning from its restaurant.

Does Platinum Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Platinum Hotel.

Are there connecting rooms at Platinum Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Platinum Hotel?

The closest major airport to Platinum Hotel is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 9.9 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Platinum Hotel?

No, you won't find guestrooms with balconies at Platinum Hotel.

Platinum Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 6 out of 63 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

asad

Stayed 2 nights in Dec 2025

2/10 Terrible

Kazi Wasif

Stayed 2 nights in Dec 2025

8/10 Good

Muhammad

In their online Ad, it’s posted that the property was only .8 or less than one kilometer from the Prophet’s Mosque but in reality it’s almost 7-8 km awan and it takes almost 20-25 mins on a car. Otherwise, it’s a good location, staff was good and breakfast was great too.
Stayed 3 nights in Nov 2025

8/10 Good

Ahmed

Liked: Staff & service, amenities
I didn’t like the bathroom here and that’s all
Stayed 4 nights in Oct 2025

8/10 Good

Ahmed

Liked: Staff & service, property conditions & facilities
The property was clean , the staff were helpful. Just the area was far away from the centre
Stayed 3 nights in Mar 2025

8/10 Good

mustafa, dubai

Liked: Cleanliness, staff & service, property conditions & facilities
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brahim

Stayed 1 night in Dec 2024

2/10 Terrible

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice but the staff is very rude and have zero hospitality. I personally wouldn't be coming back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nashiratu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so serene and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Matab, West Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Conducive

Good experience
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sadia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Stayed 4 nights in Dec 2023

2/10 Terrible

Ayesha

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdullahi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Salam

Traveled with family
Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

2/10 Terrible

TARIQUR

Traveled with family
Disliked: Amenities
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
Stayed 2 nights in Dec 2023

6/10 Okay

MD WALIUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023