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Platinum Hotel

Property class: 1

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Photo gallery for Platinum Hotel

An outdoor seating area with wicker chairs and tables, surrounded by glass walls and potted plants.
A modern restaurant with a long wooden table and white cushioned chairs, a glass display case, and a black and white color scheme.
A modern hotel entrance with a glass facade, a landscaped area with illuminated spherical decorations, and a series of flags.
A spacious living area with modern furniture, large windows, and a display of vehicles.
A kitchen with a built-in espresso machine, a coffee machine, and a microwave. There are shelves with coffee pods and condiments.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Medina, Madinah, Al Madinah Province, 4524
  • Place, Al-Rashid Mega Mall
    ‪4 min drive‬
  • Place, Quba Mosque
    ‪7 min drive‬
  • Place, Al-Baqi Cemetery
    ‪7 min drive‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a large bed, a headboard with a textured panel, a bedside table with a lamp, and a wall-mounted air conditioner.

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

A hotel room with two beds, a wooden headboard, bedside lamps, a phone on the nightstand, and a window with curtains.

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

A hotel room with a large bed, two blue pillows, and a heart-shaped towel arrangement.

Suite, 1 Bedroom, Connecting Rooms

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

A hotel room with a large bed, a headboard, bedside lamps, a telephone, and a window with curtains.

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Triple Room

A hotel room with two beds, each with white bedding and yellow accents, a wooden nightstand with a phone, and a wall with a textured pattern.

Triple Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite, 2 Bedrooms

A hotel room with a large bed, two blue pillows, and a heart-shaped towel arrangement.

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

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Exterior

New Madinah Hotel

Madinah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 398 reviews
$84 nightly
The price is $99
Sep 17 - Sep 18
Total with taxes and fees
New Madinah Hotel

About the neighborhood

Madinah

Platinum Hotel is located 2.2 mi (3.5 km) from Al-Rashid Mega Mall and within a 10-minute drive of Prophet's Mosque. This 70-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Al-Rashid Mega Mall - 4 min drive - 2.3 miles
  • Quba Mosque - 7 min drive - 4.1 miles
  • Jabal Ahad Garden Park - 7 min drive - 4.6 miles
  • Al-Baqi Cemetery - 7 min drive - 4.1 miles
  • Prophet's Mosque - 9 min drive - 4.8 miles

Getting around

  • Madinah Station - 11 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive

Restaurants

  • ‪asa آسا - ‬5 min walk
  • ‪44/X Drive Thru - ‬5 min drive
  • ‪Tyam | تيام - ‬12 min walk
  • ‪سيريه الخالديه - ‬14 min walk
  • ‪Marom (specialty coffee) - ‬1 min walk

About this property

Platinum Hotel

At Platinum Hotel, guests have access to free WiFi in public areas and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Electric kettles, free local calls, and safes are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Stovetop

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-6:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 10007368

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Noise-free rooms can't be guaranteed.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Y platinum

Platinum Hotel Hotel

Platinum Hotel Madinah

Platinum Hotel Hotel Madinah

Frequently asked questions

Is free cancellation available at Platinum Hotel?

Platinum Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Platinum Hotel?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Platinum Hotel on Sep 17, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Platinum Hotel?

This hotel is located in Madinah, close to Prophet's Mosque, Al-Baqi Cemetery, and The Green Dome. You'll also find Quba Mosque and Al-Rashid Mega Mall within a short drive.

Does Platinum Hotel include a casino at the property?

No, Platinum Hotel doesn't have a casino.

Is there an indoor pool at Platinum Hotel?

No, there is no indoor pool at this hotel.

Does Platinum Hotel feature a restaurant that includes a breakfast menu?

Yes, Platinum Hotel serves free buffet breakfast each morning from its restaurant.

Does Platinum Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Platinum Hotel.

How far is the airport from Platinum Hotel?

The closest major airport to Platinum Hotel is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 9.9 mi away (19 minutes by car).

Platinum Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 7 out of 64 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

thora

Liked: Cleanliness, amenities, property conditions & facilities
It was one of the most comfortable, quiet hotel I’ve stayed in.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Nashiratu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so serene and clean.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

ILYAS AHMED

Liked: Cleanliness, staff & service, amenities
Little bit far from حرم and each visit to Haram cost 20 - 30 Ryal.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Salam

Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Muhammad

In their online Ad, it’s posted that the property was only .8 or less than one kilometer from the Prophet’s Mosque but in reality it’s almost 7-8 km awan and it takes almost 20-25 mins on a car. Otherwise, it’s a good location, staff was good and breakfast was great too.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was lovely and helpful
Verified review

8/10 Good

Ahmed

Liked: Staff & service, property conditions & facilities
The property was clean , the staff were helpful. Just the area was far away from the centre
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing, will try again!
Stayed 12 nights in Mar 2024
Verified review

10/10 Excellent

Matab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024
Verified review

8/10 Good

abdelaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel & good service

Good hotel people are nice and good service. Non smoking room could improve the comfort. Buffet Breakfast was ok. Coffer machine and Pancake could make the stay better.
Stayed 6 nights in Jun 2023
Verified review

8/10 Good

Ahmed

Liked: Staff & service, amenities
I didn’t like the bathroom here and that’s all
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Conducive

Good experience
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Mohammad Saeed

Liked: Cleanliness, amenities
A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Stayed 5 nights in Sep 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Husham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad staff response I don't recommend this hotel to any body Please don't come here
Verified review

2/10 Terrible

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice but the staff is very rude and have zero hospitality. I personally wouldn't be coming back.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

MD WALIUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023