Sofitel Shahd Al Madinah

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Where to?

Dates

March 2026

April 2026

Suite, 1 King Bed (Imperial - Harram Partial View) | Premium bedding, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free WiFi
Air conditioning
Gym
Parking available

Explore the area

King Fahad Road, Building 2943, Madinah, 42311

Place, Prophet's Mosque
‪8 min walk‬
Place, The Green Dome
‪8 min walk‬
Place, Al-Baqi Cemetery
‪8 min walk‬
Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
‪16 min drive‬

Room options

Classic Room, 1 King Bed

Very good

City view
355 sq ft
1 bedroom
Sleeps 3
1 King Bed

Classic Triple Room, 3 Twin Beds

Good

City view
355 sq ft
1 bedroom
Sleeps 3
3 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

Good

City view
355 sq ft
1 bedroom
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed (Club)

City view
377 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

City view
377 sq ft
1 bedroom
Sleeps 3
1 King Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

City view
452 sq ft
1 bedroom
Sleeps 6
1 King Bed

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

City view
452 sq ft
1 bedroom
Sleeps 6
1 Twin Bed

Suite, 1 King Bed (Prestige)

Good

City view
452 sq ft
1 bedroom
Sleeps 6
1 King Bed

Suite, 1 Twin Bed (Prestige)

Good

City view
452 sq ft
1 bedroom
Sleeps 6
1 Twin Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

City view
1292 sq ft
1 bedroom
Sleeps 8
2 King Beds

Presidential Suite, 1 King Bed

Exceptional

City view
1292 sq ft
3 bedrooms
Sleeps 8
1 King Bed

Superior Room, 1 King Bed (Partial Haram Plaza view)

Wonderful

City view
334 sq ft
1 bedroom
Sleeps 3
1 King Bed

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Exceptional

City view
334 sq ft
1 bedroom
Sleeps 3
2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

Exceptional

City view
377 sq ft
1 bedroom
Sleeps 3
2 Twin Beds

Junior Suite

Wonderful

City view
484 sq ft
1 bedroom
Sleeps 4
2 Twin Beds

Family Suite, Multiple Beds

Sleeps 7
1 Double Bed and 2 Twin Beds

Suite, 1 King Bed (Imperial - Harram Partial View)

1 bedroom
Sleeps 4
1 King Bed

Classic Room Triple Bed

Sleeps 3

Club Deluxe Twin Room

Sleeps 2

Classic King Room

Sleeps 2

Combined shower/tub, eco-friendly toiletries, hair dryer, slippers

Club Deluxe King Room

Sleeps 2

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

Sleeps 2

Classic Twin Room

Sleeps 2

Prestige King Suite

Sleeps 4

Superior Room, 1 King Bed, Partial Haram Plaza View

Sleeps 2

Prestige Suite Partial Haram Plaza View, 1 King Bed

Sleeps 4

Presidential Suite Haram Plaza View, Three Bed Rooms

Sleeps 6

Prestige Suite Twin

Sleeps 4

Prestige Suite Partial Haram Plaza View, Twin Bed

Sleeps 4

Presidential Suite, Three Bed Rooms

Sleeps 6

Superior Room, Twin Bed, Partial Haram Plaza View

Sleeps 2

Family Suite Twin Room

Sleeps 5

Junior Suite

Sleeps 3

About the neighborhood

Madinah

Located in Madinah City Center, Sofitel Shahd Al Madinah is within a 10-minute walk of popular sights such as The Green Dome and Prophet's Mosque. This 469-room, 5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a gym.

What's nearby

Prophet's Mosque - 8 min walk - 0.5 miles
The Green Dome - 8 min walk - 0.5 miles
Al-Baqi Cemetery - 8 min walk - 0.5 miles
Masjid Al Ghamamah - 12 min walk - 0.7 miles
New Bilal Market - 17 min walk - 0.9 miles

Getting around

Madinah Station - 14 min drive
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

‪Kiffa | كفة - ‬2 min walk
‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
‪Al Baik - ‬3 min walk
‪Cafe Najd - ‬1 min walk
‪Najd Cafe | مقهى نجد - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

At Sofitel Shahd Al Madinah, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for SAR 100 per day. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.

TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free minibar items, refrigerators, and espresso makers are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a health club.

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

$240 nightly

Feb 28 - Mar 1

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Secured, covered self parking on site (SAR 100 per day)

Food and drink

2 restaurants
A coffee shop/cafe

Restaurants on site

Arabesque
Shahd Lounge
Ward Al Madinah

Things to do

Health club

Family friendly

In-room crib
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business center
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (47 inches high)
Wheelchairs on site

1 building
14 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2001
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free crib
Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar
Paper towels
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 4:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 6 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Covered self parking fee: SAR 100 per day
Late check-in fee for check-in between midnight and 4:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-10:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

Property Registration Number 10007643

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts major credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Only Muslims can enter the holy cities of Mecca and Medina.
Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
Couples must provide proof of marriage to share a room.
No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza

Al Shaza

Al Shaza Madina

Shaza Al Madina

Shaza Al Madina Hotel

Shaza Al Madina Hotel Medina

Shaza Al Madina Medina

Shaza Madina

Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Are free cancellation options available at Sofitel Shahd Al Madinah?

Sofitel Shahd Al Madinah provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on Mar 23, 2026 start from $345.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofitel Shahd Al Madinah?

This hotel is situated in Madinah City Center within a 10-minute walk of Prophet's Mosque, The Green Dome, and Al-Baqi Cemetery. You'll also find New Bilal Market and Al-Safiya Museum and Garden less than a mile away.

Is parking available on site at Sofitel Shahd Al Madinah?

Yes, secured parking is offered for SAR 100 per day.

Does Sofitel Shahd Al Madinah include a casino on the premises?

No, Sofitel Shahd Al Madinah doesn't have a casino.

Will I find an indoor pool at Sofitel Shahd Al Madinah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sofitel Shahd Al Madinah?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar stocked with free items, and premium bedding.

Are there hot tubs at Sofitel Shahd Al Madinah?

No, this hotel doesn't have a spa tub.

Does Sofitel Shahd Al Madinah feature a restaurant that includes a breakfast menu?

Yes, Sofitel Shahd Al Madinah has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Sofitel Shahd Al Madinah allow pets to stay for free?

No, pets and service animals aren't allowed at Sofitel Shahd Al Madinah.

Does Sofitel Shahd Al Madinah have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sofitel Shahd Al Madinah?

The closest major airport to Sofitel Shahd Al Madinah is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 9.3 mi away (20 minutes by car).

Are there rooms with balconies at Sofitel Shahd Al Madinah?

No, you won't find guestrooms with balconies at Sofitel Shahd Al Madinah.

Sofitel Shahd Al Madinah Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

10/10 Excellent

CHEIKH, MONTReal

Jan 3, 2026

Great

Stayed 2 nights in Jan 2026

10/10 Excellent

Azer

Traveled with family

Nov 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are very helpful and it’s very clean. Enjoyed my stay and hope to be back here again.

Stayed 1 night in Nov 2025

10/10 Excellent

Talha

Traveled with family

Nov 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give this place 6 stars if I could. The hotel is so clean, on multiple occasions I had spotted staff members cleaning the elevator floor entrance. Every staff member that saw you would greet you, check if you needed anything. Our waking hours were all over the place, but any request we’d make at any hour (housekeeping, more water, toiletries etc) they were all responded to almost immediately. Once after breakfast, I had asked the reception for water, by the time I got upstairs, the bottles were there. The hotel has dates and tea in the lobby as soon as you enter. The location is so good, it’s on the north side of the mosque, you can enter the haram within seconds of leaving the hotel. We added breakfast as part of our reservation, best decision I’ve ever made. The hotel deserves 5 stars for the omelette alone. The food selection is very very big. The rooms were very clean. We booked a room with 2 twin beds even though we wanted a king (last minute booking), we put the beds together ourselves, we didn’t bother asking the staff, but the next time we stepped out, the hotel staff put the beds together properly including king sized sheets. This was very thoughtful and it makes you feel like you’re taken care of. Another note is we booked the hotel and went to check in 3 minutes later. And somehow, the rooms were ready for us. I was so impressed by this alone. Thank you for making our stay so wonderful

Stayed 4 nights in Nov 2025

10/10 Excellent

Silvana

Nov 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was great! Exactly what you would expect from a 5 star hotel.

Stayed 3 nights in Nov 2025

8/10 Good

Nurcan

Nov 19, 2025

Stayed 1 night in Nov 2025

6/10 Okay

Zainab Iqbal

Traveled with family

Nov 18, 2025

Liked: Cleanliness

The location is very good, the price I paid for the stay was very expensive and feel it should have been less. Washrooms are outdated compared to the rooms

Stayed 4 nights in Nov 2025

10/10 Excellent

Nour

Traveled with family

Nov 14, 2025

Liked: Cleanliness, staff & service, amenities

Great service & great food in their buffet

Stayed 2 nights in Nov 2025

10/10 Excellent

Samir

Nov 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 2 nights in Sep 2025

10/10 Excellent

Samir

Nov 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We regular customers to sofitel but unfortunately the rooms getting from year to year older i think u need to update your rooms

Stayed 9 nights in Oct 2025

10/10 Excellent

Naveed

Traveled with family

Nov 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing! Super close to the prophet’s mosque. Friendly and helpful staff. Very close to the shopping and market. I strongly recommend to include breakfast and dinner buffet in your package to enjoy one of the best dining experience.

Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed

Nov 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, great staff, good food, shops nearby

Stayed 9 nights in Aug 2025

4/10 Poor

Zeeshan

Traveled with family

Nov 3, 2025

Disliked: Amenities

Overall the hotel is great but they are under construction so if you plan to stay here forget that you will ever get any sleep during the day starting at 5am because they construction noise will never let you sleep. The renovation won’t end for another year. Goodluck!!!!

Stayed 4 nights in Oct 2025

10/10 Excellent

WALID

Nov 2, 2025

Liked: Cleanliness

Stayed 3 nights in Oct 2025

10/10 Excellent

Samah

Oct 29, 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Hafidha

Oct 28, 2025

Liked: Cleanliness, staff & service, amenities

Hotel is very close to Masjid Nabawi about 5mins walk, the service is very good, the food is excellent and staff are very helpful.

Stayed 4 nights in Aug 2025

10/10 Excellent

Mubashra

Oct 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2025

8/10 Good

Moinuddin

Oct 26, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Location

Stayed 5 nights in Oct 2025

10/10 Excellent

Enass

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is very nice hotel next to Haram’s door 338 Elevator was fast, room was modern and well set! Got the half board and it was well worth it chefs were very professional and making very testy food. The pizza/pasta station and the girl meet station was so nice to enjoy with cold drinks, will go again InshaaAllah

Stayed 1 night in Oct 2025

4/10 Poor

Saynab

Oct 25, 2025

Disliked: Staff & service

Stayed 2 nights in Oct 2025

8/10 Good

Mustafa

Traveled with family

Oct 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was clean, old

Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Traveled with family

Oct 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Haram

Stayed 6 nights in Jul 2025

10/10 Excellent

Omaer

Traveled with family and small children

Oct 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable and close to the masjid

Stayed 2 nights in Oct 2025

10/10 Excellent

Fawaz

Oct 18, 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Kanwal

Oct 14, 2025

Stayed 2 nights in Oct 2025

2/10 Terrible

Leila

Traveled with family

Oct 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When I arrive after one day traveling, the hotel did not find my reservation despite the confirmation and payment received from orbits. I spent hours with complaint department of orbits who told me that I have to make a reservation again directly at the hotel desk and make a payment again.

Stayed 2 nights in Oct 2025

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Sofitel Shahd Al Madinah

Choose dates to view prices

Photo gallery for Sofitel Shahd Al Madinah

Reviews

Popular amenities

Explore the area

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club)

Deluxe Room, 1 King Bed (Club)

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

View all photos for Suite, 1 Twin Bed (Prestige)

Suite, 1 Twin Bed (Prestige)

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Superior Room, 1 King Bed (Partial Haram Plaza view)

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

View all photos for Junior Suite

Junior Suite

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View)

Classic Room Triple Bed

Club Deluxe Twin Room

Classic King Room

View all photos for Club Deluxe King Room

Club Deluxe King Room

View all photos for Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

Classic Twin Room

View all photos for Prestige King Suite

Prestige King Suite

View all photos for Superior Room, 1 King Bed, Partial Haram Plaza View

Superior Room, 1 King Bed, Partial Haram Plaza View

View all photos for Prestige Suite Partial Haram Plaza View, 1 King Bed

Prestige Suite Partial Haram Plaza View, 1 King Bed

View all photos for Presidential Suite Haram Plaza View, Three Bed Rooms

Presidential Suite Haram Plaza View, Three Bed Rooms

View all photos for Prestige Suite Twin

Prestige Suite Twin

View all photos for Prestige Suite Partial Haram Plaza View, Twin Bed

Prestige Suite Partial Haram Plaza View, Twin Bed

View all photos for Presidential Suite, Three Bed Rooms

Presidential Suite, Three Bed Rooms

View all photos for Superior Room, Twin Bed, Partial Haram Plaza View

Superior Room, Twin Bed, Partial Haram Plaza View

View all photos for Family Suite Twin Room

Family Suite Twin Room

View all photos for Junior Suite

Junior Suite

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About the neighborhood

Madinah

What's nearby

Getting around

Restaurants

About this property

Sofitel Shahd Al Madinah

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