Sofitel Shahd Al Madinah

Luxury hotel with 2 restaurants and a health club

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Imperial - Harram Partial View) | 1 bedroom, premium bedding, free minibar, in-room safe

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Gym
24/7 front desk
Air conditioning
Housekeeping

Explore the area

King Fahad Road, Building 2943, Madinah, 42311

Prophet's Mosque
‪8 min walk‬
The Green Dome
‪8 min walk‬
Al-Baqi Cemetery
‪8 min walk‬
Madinah (MED-Prince Mohammad Bin Abdulaziz)
‪14 min drive‬

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Room options

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed (Partial Haram Plaza view)

Wonderful

334 sq ft
City view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

1292 sq ft
City view
Sleeps 8
1 King Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

1292 sq ft
City view
Sleeps 8
2 King Beds

Suite, 1 Twin Bed (Prestige)

Good

452 sq ft
City view
Sleeps 6
1 Twin Bed

Suite, 1 King Bed (Prestige)

Good

452 sq ft
City view
Sleeps 6
1 King Bed

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

452 sq ft
City view
Sleeps 6
1 Twin Bed

Suite, 1 King Bed (Imperial - Harram Partial View)

Sleeps 4
1 King Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

452 sq ft
City view
Sleeps 6
1 King Bed

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Exceptional

334 sq ft
City view
Sleeps 3
2 Twin Beds

Family Suite, Multiple Beds

Sleeps 7
1 Double Bed and 2 Twin Beds

Junior Suite

Wonderful

484 sq ft
City view
Sleeps 4
2 Twin Beds

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

377 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Club)

377 sq ft
City view
Sleeps 3
1 King Bed

Classic Twin Room, 2 Twin Beds

Good

355 sq ft
City view
Sleeps 3
2 Twin Beds

Classic Triple Room, 3 Twin Beds

355 sq ft
City view
Sleeps 3
3 Twin Beds

Deluxe Twin Room, 2 Twin Beds

377 sq ft
City view
Sleeps 3
2 Twin Beds

Classic Room, 1 King Bed

Good

355 sq ft
City view
Sleeps 3
1 King Bed

About the neighborhood

Madinah

Located in Madinah City Center, Sofitel Shahd Al Madinah is within a 10-minute stroll of sights such as Prophet's Mosque and Masjid Abu Dharr al Ghifari. This 469-room, 5-star hotel has 2 restaurants, free in-room WiFi, and a gym.

What's nearby

Prophet's Mosque - 8 min walk - 0.5 miles
The Green Dome - 8 min walk - 0.5 miles
Al-Baqi Cemetery - 8 min walk - 0.5 miles
Madina Mall - 5 min drive - 2.8 miles
Quba Mosque - 5 min drive - 3.0 miles

Getting around

Madinah Station - 14 min drive
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

‪Kiffa - ‬2 min walk
‪مطعم المروة - ‬3 min walk
‪Cafe Najd - ‬1 min walk
‪مقهى نجد - ‬1 min walk
‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel with 2 restaurants and a health club

At Sofitel Shahd Al Madinah, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for SAR 100 per day. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.

TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free minibar items, refrigerators, and espresso makers are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a health club.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Similar properties

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Free WiFi
Restaurant
Air conditioning
Gym

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Secured, covered self parking on site (SAR 100 per day)

Food and drink

2 restaurants
A coffee shop/cafe

Restaurants on site

Arabesque
Shahd Lounge
Ward Al Madinah

Things to do

Health club

Family friendly

In-room crib
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business center
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (47 inches high)
Wheelchairs on site

1 building
14 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2001
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free crib
Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar
Paper towels
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 4:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 6 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Covered self parking fee: SAR 100 per day
Late check-in fee for check-in between midnight and 4:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-10:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

Property Registration Number 10007643

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts major credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Only Muslims can enter the holy cities of Mecca and Medina.
Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
Couples must provide proof of marriage to share a room.
No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza

Al Shaza

Al Shaza Madina

Shaza Al Madina

Shaza Al Madina Hotel

Shaza Al Madina Hotel Medina

Shaza Al Madina Medina

Shaza Madina

Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Are free cancellation options available at Sofitel Shahd Al Madinah?

Sofitel Shahd Al Madinah provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on Aug 11, 2025 start from $158.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofitel Shahd Al Madinah?

This hotel is situated in Madinah City Center within a 10-minute walk of Prophet's Mosque, The Green Dome, and Al-Baqi Cemetery. You'll also find Masjid Al Ghamamah and Bilal Ibn Rabah Mosque less than a mile away.

Is parking available on site at Sofitel Shahd Al Madinah?

Yes, secured parking is offered for SAR 100 per day.

Does Sofitel Shahd Al Madinah include a casino on the premises?

No, Sofitel Shahd Al Madinah doesn't have a casino.

Will I find an indoor pool at Sofitel Shahd Al Madinah?

No, there is no indoor pool at this hotel.

Is Sofitel Shahd Al Madinah a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar stocked with free items, and premium bedding.

Does Sofitel Shahd Al Madinah have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sofitel Shahd Al Madinah feature a restaurant that includes a breakfast menu?

Yes, Sofitel Shahd Al Madinah has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Sofitel Shahd Al Madinah allow pets to stay for free?

No, pets and service animals aren't allowed at Sofitel Shahd Al Madinah.

Does Sofitel Shahd Al Madinah have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sofitel Shahd Al Madinah?

The closest major airport to Sofitel Shahd Al Madinah is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 9.3 mi away (20 minutes by car).

Are there rooms with balconies at Sofitel Shahd Al Madinah?

No, you won't find guestrooms with balconies at Sofitel Shahd Al Madinah.

Sofitel Shahd Al Madinah Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Ameen, Hamtramck

Traveled with family

Jul 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 7 nights in Jul 2025

6/10 Okay

Abdul

Traveled with family and small children

Apr 28, 2025

Liked: Staff & service, property conditions & facilities

It was very close to the Mosque

Stayed 4 nights in Apr 2025

10/10 Excellent

N

Apr 27, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammed

Traveled with family

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best Hotel. Staff and duty Manager very helpful. We as a family of 3 members were treated like Royalty/ were given free upgraded room/ Originally booked and paid from 19th to 24th April 2025 due to change in umrah rules in Mecca we had to check out on 22nd April earlier So we could perform our umrah in Mecca as new legislation would not allow forus to be in mecca after the 28th April and we were approved by duty manager Mohammed for the 2 day's refund. The hotel management will go above customer Expectations to facilitate what they could. Will always Stay at this Fabulous Hotel. Seven Stars from us.

Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed Jamal

Traveled with family and small children

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel

Stayed 2 nights in Apr 2025

10/10 Excellent

Oumar, Brooklyn

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel

Stayed 1 night in Apr 2025

2/10 Terrible

Omar

Traveled with family and small children

Apr 21, 2025

Disliked: Cleanliness, staff & service, amenities

Terrible expierence at this hotel, house keeping takes 8 to 10 hours to attend to you. Guest services keep making false promises. Personally would never stay here again

Stayed 6 nights in Apr 2025

8/10 Good

Saiqa

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

Yasin

Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Apr 18, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

My journey at the Sofitel: very mixed feelings!

The Good: the quality of the food served at the restaurant, The front desk customer centricity. The bad: inefficient communication/coordination within departments. The Ugly: Dialing the customer service number (totally useless and sometimes rude). Maintenance: catastrophic, furniture falling apart.

Stayed 3 nights in Apr 2025

10/10 Excellent

Md

Traveled with family and small children

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it is good for family

Stayed 1 night in Apr 2025

10/10 Excellent

Muhammad

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10

Stayed 4 nights in Apr 2025

6/10 Okay

Mahmuda

Traveled with family

Apr 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fish market - Cleaning of room was rushed

We arrived into Madinah on a Friday so we expected the place to be very bust for Friday prayers, We were early for check in so understandably we had to wait. The hotel itself was like a fish market, too many people around waiting and the lifts were constantly in use making it hard for our family to get to the concierge and the reception as we had a small child in a pram. Nevertheless we were allocated a room after an hour of waiting in which we prayed Friday prayers, our room was on the fourth floor, when we entered it looked clean on first inspection. However looking more closely we started to find marks on the skirting boards and doors and felt that the room had been rushed to clean and no attention was given to doors and windows etc. The room had a dusty feel to it and as we travelled 5 hours by car from Makkah, we just wanted to rest up. We had 2 small kids and they started to feel unwell, i contacted the housekeeping team and explained that the room was not clean to a standard but they didn't seem to be interested in our concern. Luckily the location is super close to everything you need, food, restaurants and shops, so i had to go and buy disinfectant and sprayed every surface of the room and athroom as we were not satisfied with the overall cleanliness and didn't want to risk our kids health, we did ask for some more carrier bags and bin liners from the hotel as our child was sick, but again they didnt seem interested.

Stayed 2 nights in Apr 2025

10/10 Excellent

Amina

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel was located a few steps away from the mosque and super easy to enter and exit. The hotel staff including Raha and Feras were very helpful and provided the best service- accommodating celebrations and also early checkout so packed breakfast too. The room was clean and products were of good quality. Second stay and definitely not the last.

Stayed 2 nights in Apr 2025

10/10 Excellent

Nasir

Apr 17, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

roofi

Apr 12, 2025

Liked: Staff & service, property conditions & facilities

Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.

Stayed 1 night in Apr 2025

10/10 Excellent

Mawia

Apr 10, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Mirza, tucson

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

8/10 Good

Waleed

Traveled with family

Apr 4, 2025

Liked: Property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Rafay

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Z Solwa

Apr 2, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Syed Rizwan Ali

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very well located. Depending on your room the mosque is visible. The facilities you would expect are all available. The standout thing is the service which the staff provide who very friendly, approachable and more than happy to help.

Stayed 2 nights in Mar 2025

10/10 Excellent

Sher Hassan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 4 nights in Mar 2025

8/10 Good

Mohamed

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall experience

Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah

Mar 27, 2025

Stayed 2 nights in Mar 2025

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Sofitel Shahd Al Madinah

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Photo gallery for Sofitel Shahd Al Madinah

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Superior Room, 1 King Bed (Partial Haram Plaza view)

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

View all photos for Suite, 1 Twin Bed (Prestige)

Suite, 1 Twin Bed (Prestige)

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View)

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

View all photos for Junior Suite

Junior Suite

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

View all photos for Deluxe Room, 1 King Bed (Club)

Deluxe Room, 1 King Bed (Club)

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

About the neighborhood

Madinah

What's nearby

Getting around

Restaurants

About this property

Sofitel Shahd Al Madinah

Awards and affiliations

Languages

Similar properties

Anwar Al Madinah Mövenpick Hotel

Anwar Al Madinah Mövenpick Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information