The Crew Hotel Kualanamu International Airport

Hotel with a full-service spa, in the vicinity of Grand City Hall

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Where to?

Dates

June 2025

July 2025

Breakfast, lunch, dinner served; Indonesian cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Free airport shuttle
Room service
Laundry
Housekeeping
24/7 front desk

Explore the area

Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

Great Mosque of Medan
‪22 min drive‬
Grand City Hall
‪22 min drive‬
Maimun Palace
‪22 min drive‬
Medan (KNO-Kuala Namu Intl.)
‪7 min drive‬

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Room options

Economy Class

Sleeps 2
1 King Bed OR 2 Twin Beds

Business Class

Sleeps 2
1 King Bed OR 2 Twin Beds

About the neighborhood

Medan

The Crew Hotel Kualanamu International Airport places you 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace. This 152-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

Medan Mall - 22 min drive - 13.0 miles
Great Mosque of Medan - 22 min drive - 12.8 miles
Tjong A Fie's Mansion - 22 min drive - 13.3 miles
Grand City Hall - 22 min drive - 14.0 miles
Maimun Palace - 22 min drive - 13.0 miles

Getting around

Bandara Kualanamu Station - 9 min drive
Medan (KNO-Kuala Namu Intl.) - 7 min drive

Restaurants

‪PappaRich - ‬2 min walk
‪RM Padang Raya - ‬7 min drive
‪D'raja Coffee Hub KNO - ‬2 min walk
‪KFC - ‬2 min walk
‪D'lobby Hub Kno - ‬2 min walk

About this property

The Crew Hotel Kualanamu International Airport

Hotel with a full-service spa, in the vicinity of Grand City Hall

Guests of The Crew Hotel Kualanamu International Airport enjoy features like a full-service spa, free WiFi in public areas, and spa services. Airport transportation is made easy with a free airport shuttle (available 24 hours). The 24-hour front desk has staff always at the ready. Other amenities at this spa hotel include free newspapers and laundry facilities.

Guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Refrigerators, coffee makers, and desks are also standard.

Guests can indulge in a pampering treatment at the hotel's full-service spa, cabin spa. The spa is open daily.

Languages

English

Similar properties

Free WiFi
Restaurant
Air conditioning
Business services

$41 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle at scheduled times
Onsite motorcycle parking only

Food and drink

A restaurant

Restaurants on site

Cockpit

Things to do

Full-service spa

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities

Guest services

Housekeeping (daily)

Full-service spa

Spa open daily

Accessibility

Elevator

8 floors
Designated smoking areas

Room amenities

Bathroom

Free toiletries
Private bathroom
Shower
Slippers
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning
Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 2 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Crew Hotel KNO Medan

Crew Hotel KNO

Crew KNO Medan

Crew Hotel Kualanamu International Airport Medan

Crew Hotel Kualanamu International Airport

Crew Kualanamu International Airport Medan

Crew Kualanamu International Airport

The Crew Hotel KNO

Crew Kualanamu Airport

The Crew Kualanamu Medan

The Crew Hotel Kualanamu International Airport Hotel

The Crew Hotel Kualanamu International Airport Medan

The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Are free cancellation options available at The Crew Hotel Kualanamu International Airport?

The Crew Hotel Kualanamu International Airport provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

Is there parking available at The Crew Hotel Kualanamu International Airport?

Yes, though motorcycle parking only.

Is a spa located at The Crew Hotel Kualanamu International Airport?

Cabin spa is the name of the hotel's full-service spa available for guests to enjoy.

Does The Crew Hotel Kualanamu International Airport have a casino at the property?

No, The Crew Hotel Kualanamu International Airport doesn't have a casino.

Will I find an indoor pool at The Crew Hotel Kualanamu International Airport?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Crew Hotel Kualanamu International Airport?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a full-service spa.

Are there hot tubs at The Crew Hotel Kualanamu International Airport?

No, there isn't a spa tub at this hotel.

Does The Crew Hotel Kualanamu International Airport have a restaurant that serves breakfast?

Yes, The Crew Hotel Kualanamu International Airport serves breakfast for a surcharge at Cockpit.

Will The Crew Hotel Kualanamu International Airport allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Crew Hotel Kualanamu International Airport.

Does The Crew Hotel Kualanamu International Airport have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Crew Hotel Kualanamu International Airport?

The closest major airport to The Crew Hotel Kualanamu International Airport is Medan (KNO-Kuala Namu Intl.), which is 4.5 mi away (7 minutes by car).

Can I book a room with a balcony at The Crew Hotel Kualanamu International Airport?

No, at The Crew Hotel Kualanamu International Airport, there aren't any guestrooms that list a balcony.

The Crew Hotel Kualanamu International Airport Reviews

7.2

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

6/10 Okay

Laura

Jan 23, 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2024

8/10 Good

john d

Jun 21, 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Edwin

Business traveler

Apr 6, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is reasonably big and very comfortable. The bathroom is clean but too small..

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Mar 7, 2020

Stayed 1 night in Feb 2020

8/10 Good

Timir

Dec 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group

May 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to airport Close to airport Close to airport

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Apr 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Mar 11, 2019

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Jan 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff very friendly and helpfull. Recommend for a visvisit anytime.

Stayed 1 night in Jan 2019

8/10 Good

BigIslandGuy, Kona HI

Business traveler, Traveled with family

Dec 29, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.

Stayed 1 night in Jul 2018

10/10 Excellent

Tudor

Sep 17, 2018

Nice, clean and good service

Great place to stay for a stop over

Stayed 1 night in Sep 2018

6/10 Okay

rs, sg

Aug 18, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Very close to airport

Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!

Stayed 1 night in Aug 2018

10/10 Excellent

Setiawan

Aug 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Staff are welcoming us and free shuttle bus to airport standby for us at morning.

Stayed 1 night in Aug 2018

6/10 Okay

Edwin

Jul 26, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️.

Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Jun 4, 2018

Liked: Cleanliness, staff & service

Stayed 1 night in May 2018

8/10 Good

Lawrence

May 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2018

6/10 Okay

Verified traveler

May 19, 2018

Liked: Staff & service, property conditions & facilities

All good except for cold uninspiring breakfast

Stayed 1 night in May 2018

8/10 Good

Verified traveler

May 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great transit stay

I had an early flight so the location was perfect. The complimentary shuttle to the airport an added bonus. I chose business class room as the standard do not have any windows. The room and amenities was very clean and modern.

Stayed 1 night in Apr 2018

4/10 Poor

lim

Apr 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Thin walls

If your sleep is easily disturb by sound, skip this hotel. Thin walls.

Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Dec 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to airport and train station

Excellent quite place to stay if connections are required for air and train travel.

Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Nov 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed overnight and the staff were very helpfull

Stayed 1 night in Nov 2017

8/10 Good

Edwin

Nov 28, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Over all a nice hotel nice and comfortable.

Stayed 1 night in Nov 2017

6/10 Okay

Brayden, Australia

Sep 9, 2017

Liked: Cleanliness, room comfort

Its OK

Its ok for an overnight if linking flights as its close to airport. There is a breakfast available but no restaurant for meals which is a pain. I go next door to The Crew Hotel which is most probably a better choice if you need an all in one. Hotel is clean and cheap for the location.

Stayed 1 night in Aug 2017

8/10 Good

Justin

Jul 19, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was perfect

Some folks had issues here; we did not. Our room was clean and comfortable, no noise, no bugs, no issues. We wanted a hotel close to the airport and this ended up perfect. I wouldn't recommend staying at this location unless you are purposefully trying to remain close to the airport but if proximity and convenience is your goal then Crew should be a solid option.

Stayed 1 night in Jul 2017