Grand Inna Medan

Riverwalk hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Royal Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool
Breakfast available
Room service
Laundry
Housekeeping

Explore the area

Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111

Grand City Hall
‪2 min walk‬
Sun Plaza
‪14 min walk‬
Medan Mall
‪15 min walk‬
Medan (KNO-Kuala Namu Intl.)
‪28 min drive‬

Room options

Deluxe Double or Twin Room

301 sq ft
City view
Sleeps 3
2 Twin Beds OR 1 Double Bed

Royal Double or Twin Room

323 sq ft
City view
Sleeps 3
2 Twin Beds OR 1 Double Bed

Grand Suite

753 sq ft
1 bedroom
Sleeps 3
1 Queen Bed

Deluxe Suite

388 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Sleeps 2

Deluxe Room

Sleeps 2

Royal Deluxe Room

Sleeps 2

Junior Suite

Sleeps 2

Deboer Suite

Sleeps 2

About the neighborhood

Medan

Located in Kesawan, Grand Inna Medan is adjacent to Grand City Hall and within a 10-minute stroll of Tjong A Fie's Mansion. This 3-star hotel has 132 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Grand City Hall - 2 min walk - 0.1 miles
Tjong A Fie's Mansion - 9 min walk - 0.5 miles
Sun Plaza - 14 min walk - 0.8 miles
Medan Mall - 15 min walk - 0.9 miles
Maimun Palace - 3 min drive - 1.7 miles

Getting around

Medan Station - 4 min walk
Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

‪Taipan Restaurant - ‬4 min walk
‪Sate Nasional - ‬5 min walk
‪Jade Dragon 玉龍餐廳 - ‬2 min walk
‪NAV Karaoke - ‬3 min walk
‪Marutama Ra-Men - ‬10 min walk

About this property

Grand Inna Medan

Riverwalk hotel with a 24-hour business center and a 24-hour front desk

At Grand Inna Medan, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Guests can expect free WiFi and 32-inch TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer free toiletries and bidets. Minibars, coffee makers, and safes are also available.

An outdoor pool and a children's pool are on site.

Languages

English, Indonesian

Similar properties

Pool
Kids pool
Parking included
Free WiFi

$28 nightly

Aug 10 - Aug 11

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free RV/bus/truck parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar

Things to do

Children's pool
Outdoor pool
Outdoor pool (guest access)

Family friendly

Children's pool
Grocery/convenience store
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

24-hour business center
4 meeting rooms

Outdoors

Garden
On the riverwalk
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

2 buildings
8 floors
Ballroom
Banquet hall
Built in 1898
Colonial architecture
Designated smoking areas
Reception hall

Room amenities

Bedroom

Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Desk
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Fees

Administrative fee: IDR 100000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way)
Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Check-in: noon—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 6:00 PM.
No cribs or infant beds are available.

Property is also known as

Inna Dharma Deli

Inna Dharma Deli Hotel

Inna Dharma Deli Hotel Medan

Inna Dharma Deli Medan

Grand Inna Medan Hotel

Grand Inna Medan Medan

Grand Inna Medan Hotel Medan

Frequently asked questions

Is a free cancellation option available at Grand Inna Medan?

Grand Inna Medan offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see close to Grand Inna Medan?

This hotel is situated in Kesawan within a 10-minute walk of Grand City Hall and Tjong A Fie's Mansion. You'll also find Sun Plaza and Sri Mariamman Temple less than a mile away.

Is parking available on site at Grand Inna Medan?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Grand Inna Medan have a casino?

No, Grand Inna Medan doesn't have a casino.

Is there an indoor pool at Grand Inna Medan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Grand Inna Medan a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Grand Inna Medan have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Grand Inna Medan have a restaurant with a breakfast menu?

Yes, Grand Inna Medan serves buffet breakfast each morning for a surcharge from its restaurant.

Does Grand Inna Medan allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Inna Medan.

Does Grand Inna Medan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Inna Medan?

The closest major airport to Grand Inna Medan is Medan (KNO-Kuala Namu Intl.), which is 24.8 mi away (45 minutes by car).

Are there rooms with balconies at Grand Inna Medan?

No, there aren't any guestrooms with balconies at Grand Inna Medan.

Does Grand Inna Medan have a wedding venue?

There are wedding services available at Grand Inna Medan if that's in your vacation plans.

Grand Inna Medan Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Ivor

Jul 19, 2024

Liked: Cleanliness, staff & service, amenities

Walking distance to the train station to the airport. Easy access to restaurants and a mall.

Stayed 2 nights in Jul 2024

4/10 Poor

Peter

Apr 22, 2024

Disliked: Cleanliness

Stayed 1 night in Apr 2024

4/10 Poor

Peter

Traveled with group

Apr 22, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Mar 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Normal, but noisy

Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.

Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Feb 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler

Dec 16, 2020

Liked: Cleanliness

Disliked: Room comfort

Too much noisy from the traffic event during the midnight

Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Apr 6, 2020

Stayed 1 night in Feb 2020

10/10 Excellent

Vincent

Jul 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2019

8/10 Good

zainol

Jul 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in a good location near shopping complex and easy access by train to airport.

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Mar 24, 2019

Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2019

8/10 Good

jimmy togar

Aug 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient enough but need to improve

Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..

Stayed 4 nights in Aug 2017

6/10 Okay

Yeoh, Malaysia

May 9, 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Old hotel but good location

The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.

4/10 Poor

Ashraf, shah alam, malaysia

Jun 17, 2014

Liked: Property conditions & facilities

Disliked: Room comfort

Hotel location is in town's centre

Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.

10/10 Excellent

Sonia

Traveled with family

Aug 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2024

8/10 Good

Bernard

Dec 27, 2023

Stayed 1 night in Dec 2023

10/10 Excellent

JORGE

Mar 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia para volver a repetir

Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...

Stayed 1 night in Mar 2023

10/10 Excellent

Krzysztof

Sep 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant hotel

The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.

Stayed 1 night in Sep 2019

8/10 Good

Abang, Jakarta

Business traveler

May 15, 2019

Liked: Staff & service

A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .

Stayed 2 nights in May 2019

10/10 Excellent

solby

Apr 4, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2019

10/10 Excellent

Kamarulzaman

Mar 7, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand inna hotel bertaraf istimewa

Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.

Stayed 2 nights in Feb 2019

8/10 Good

rainer

Jan 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiär aber es gibt besseres in Medan

das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)

Stayed 3 nights in Dec 2018

8/10 Good

rainer

Jan 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

traditionshotel aus alten zeiten neu aufgepeppt

regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Sep 23, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2018

8/10 Good

Arez, Purmerend

Dec 21, 2017

Liked: Staff & service

Good for one night

It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.

Stayed 1 night in Dec 2017

8/10 Good

muhammad

Nov 7, 2014

Liked: Staff & service, room comfort

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Royal Deluxe Room

Junior Suite

Deboer Suite

About the neighborhood

Medan

What's nearby

Getting around

Restaurants

About this property

Grand Inna Medan

Languages

Similar properties

ibis Styles Medan Pattimura

ibis Styles Medan Pattimura

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Grand Inna Medan Reviews

Reviews

Good

7.6/10

8.4/10

7.4/10

7.2/10

6.8/10

Reviews

6/10 Okay

Ivor

Ivor

4/10 Poor