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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

A large pool with lounge chairs and umbrellas, surrounded by palm trees and a building in the background.
A grand hotel entrance with a curved driveway, palm trees, and illuminated arches.
A pathway lined with lush greenery and a large archway.
A beach with white lounge chairs and umbrellas, a castle-like building, and a view of the sea.
A spacious lobby with a checkered floor, large columns, and a fountain.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110
  • Place, Mazagua Aquatic Park
    ‪14 min walk‬
  • Place, Playa Brujas
    ‪6 min drive‬
  • Place, The Mazatlan Malecón
    ‪23 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite Ocean View

A dining area with a round table, chairs, and a vase of flowers.

Master Suite Ocean View

8.8 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 419 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite Ocean View

8.8 out of 10
Excellent
(46 reviews)
  • Partial ocean view
  • 973 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Junior

A hotel room with a bed, a desk with a chair, a balcony with a view, and a nightstand with lamps.

Suite Junior

  • 430 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Master

A hotel room with two beds, a nightstand, a lamp, and a bathroom visible through an open door.

Suite Master

  • 968 sq ft
  • Sleeps 6
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Mazatlán

Located in Cerritos within a mile (2 km) of Playa Brujas, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is within 2 miles (3 km) of Mazagua Aquatic Park. This 378-room, 4.5-star property has 3 outdoor pools along with a private beach and a full-service spa.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 0.7 miles
  • Playa Brujas - 6 min drive - 2.0 miles
  • Cerritos Beach - 14 min drive - 4.8 miles
  • The Mazatlan Malecón - 23 min drive - 9.3 miles
  • Plaza Machado - 37 min drive - 13.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Sport Bar - ‬17 min walk
  • ‪Las Tres Islas - ‬17 min walk
  • ‪Restaurant Mr. Lionso - ‬4 min drive
  • ‪Kelly's Bar - ‬13 min walk
  • ‪Roy's Restaurante - ‬4 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Kitchenettes, sitting areas, and refrigerators are other standard amenities.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Deli I and II
  • Emerald Grill
  • La Cordeliere
  • Sunset Grill
  • The Bistro

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 15 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Will I find all-inclusive rates at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on Aug 20, 2026 start from $291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

This property is situated in Cerritos, close to Mazagua Aquatic Park, Playa Brujas, and Cerritos Beach. You'll also find Galerias Mazatlan and Marina Mazatlan Golf Course within a short drive.

Is there parking available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, valet and self parking are offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Armonia Spa is the property's spa and services include Swedish massages, prenatal massages, aromatherapy, and Ayurvedic treatments.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and a beachfront restaurant at this property.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive include a casino on the premises?

No, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

There are many amenities for couples at this property, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, but this property does have a sauna.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive.

Are there connecting rooms at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

The closest major airport to Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 22.2 mi away (29 minutes by car).

Are there rooms with balconies at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean views.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1009 reviews
Rating 8 - Good. 185 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 44 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service and the food was great
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Andrew

The staff was friendly, the food was good, and the selection of pools was nice.
Verified review

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! And Expedia Great pkg deal!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

SANDY YULENI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todos
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Love this place! It’s beautiful- 3 pools, spotless grounds, amazing plants and landscaping, food is delicious, Jose at pool service was top notch, the spa is next level and all the staff was amazing!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness
Great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
Great Value for the money
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa. Relaxing environment. Good food.
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far one of the best hotels in mazatlan
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place ever been going for 20+ years
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Oscar Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and well maintained. Excellent beds, and huge suites with kitchen, though you don’t need it because of the all inclusive plan. But this is a premium resort I think is the best in Mazatlan!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Is very good
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

filiberto

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Iren

Liked: Amenities, property conditions & facilities
Our favorite place❤️
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Trenton

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Edwin

Great service!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

MASAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Holger

Liked: Amenities, property conditions & facilities
The staff was amazing! Regardless of where on the resort all the staff were just amazing. So friendly and helpful.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool jungle vibe with big iguana’s chilling by the pool.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Juan Pablo

Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Teodoro Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo exelente!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Subhangi

Liked: Cleanliness, amenities, property conditions & facilities
The staff are absolutely incredible. 10/10 service
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

ARTHUR

Liked: Cleanliness, staff & service
It's showing age, not near what it was 20 years ago!
Stayed 2 nights in Feb 2026