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Hotel Playa Mazatlan

3.0 star property

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Front of property
5 outdoor pools, pool umbrellas, sun loungers
Garden
5 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, Sea Shell City Museum
    ‪3 min walk‬
  • Place, Punta Camaron Beach
    ‪5 min walk‬
  • Place, The Mazatlan Malecón
    ‪8 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sleeps 4

View all photos for Habitacion vista al jardin no reembolsable

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion vista al jardin no reembolsable

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion vista al mar no reembolsable

Beach/ocean view

Habitacion vista al mar no reembolsable

8.8 out of 10
Excellent
(36 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion 1 cama king todo no reembolsable

Habitacion 1 cama king todo no reembolsable | Premium bedding, in-room safe, desk, iron/ironing board

Habitacion 1 cama king todo no reembolsable

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion de lujo no reembolsable

Habitacion de lujo no reembolsable | Premium bedding, in-room safe, desk, iron/ironing board

Habitacion de lujo no reembolsable

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.2 out of 10
Very good
(41 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.8 out of 10
Good
(46 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion vista al jardin reembolsable

Habitacion vista al jardin reembolsable | Premium bedding, in-room safe, desk, iron/ironing board

Habitacion vista al jardin reembolsable

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • 269 sq ft
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • 269 sq ft
  • Sleeps 4

About the neighborhood

Mazatlán

Located in Zona Dorada, Hotel Playa Mazatlan is adjacent to Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. This 400-room, 3-star hotel has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Sea Shell City Museum - 3 min walk - 0.2 miles
  • Punta Camaron Beach - 5 min walk - 0.3 miles
  • The Mazatlan Malecón - 8 min walk - 0.5 miles
  • Playa Brujas - 14 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪Pinups Fun & Grill - ‬2 min walk

About this property

Hotel Playa Mazatlan

Guests of Hotel Playa Mazatlan have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, safes, and phones are also available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Playa Mazatlan?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on Apr 12, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Playa Mazatlan?

This hotel is situated in Zona Dorada, just steps from Sea Shell City Museum and Punta Camaron Beach, and within a short walk of The Mazatlan Malecón. You'll also find Islands and Protected Areas of the Gulf of California and Playa Brujas less than a mile away.

Is there parking available at Hotel Playa Mazatlan?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Hotel Playa Mazatlan?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does Hotel Playa Mazatlan have a casino at the property?

No, Hotel Playa Mazatlan doesn't have a casino.

Is there an indoor pool at Hotel Playa Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What will couples enjoy most about a stay at Hotel Playa Mazatlan?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an ocean-view restaurant, and 5 outdoor pools.

Does Hotel Playa Mazatlan have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Playa Mazatlan have a restaurant with a breakfast menu?

Yes, Hotel Playa Mazatlan has 6 restaurants, and serves breakfast for a surcharge.

Does Hotel Playa Mazatlan allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Mazatlan.

Does Hotel Playa Mazatlan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Playa Mazatlan?

The closest major airport to Hotel Playa Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 16.6 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Playa Mazatlan?

Yes, every guestroom at Hotel Playa Mazatlan comes with a balcony/patio and some offer ocean and garden views.

Does Hotel Playa Mazatlan have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Playa Mazatlan.

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Yarinsi

Stayed 4 nights in Dec 2025

8/10 Good

Valeria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El staff es muy servicial, todo muy limpio, la comida normal, la ubicación está genial para caminar a todos lados
Stayed 1 night in Dec 2025

8/10 Good

Ricky Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful basic resort experience. A good value.
Stayed 5 nights in Dec 2025

8/10 Good

Maria Consuelo, Downey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s good but food needs to improve
Stayed 7 nights in Dec 2025

10/10 Excellent

Maria G

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had stunning views and direct access to beach.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathia G

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hello, just wanted to share with you all that my experience with the entire team at Hotel Playa Mazatlán was incredible! From the start when we got to the gates the guards were so nice but very meticulous with security ( that was a huge piece of mind) then the lobby staff are amazing and it was cool sooo a huge plus too! Than the bell boy and the rooms,the room cleaning staff as well as the pool and restaurant's staff were amazing and the FOOD, the FOOD IS DELICIOUS!! Literally music, games or shows every single night! I recommend 100% without a doubt! I will come back next year with more family. Kathia Lopez
Stayed 3 nights in Dec 2025

10/10 Excellent

James Randal Todd, Riverton

Liked: Cleanliness, amenities, property conditions & facilities
Everything was outstanding. The room was well kept. The view was amazing. Staff were excellent. I will definitely be coming back in the future
Stayed 7 nights in Nov 2025

8/10 Good

Wendi Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was amazing all day long. The room was good for the price, I would upgrade the next time. There are absolutely no words for the staff. I cannot stop bragging about them. Luis, Markus and so many more were AMAZING!!!!! Great job staff! I have been to other areas of Mexico and never felt unsafe but lots of warnings. Here we walked all over and never felt more safe. We went all over with little to no escorts. The street are so clean compared to other areas of Mexico. The options of things to do are unlimited and ran out of time. The beach is beautiful and the water is perfect for swimming. We watch dolphins play while eating breakfast. I would consider a Tour to Rancho Mr. Lionso a must. A Tequila ranch with so much to offer, ATVs, horse back riding and so on. Amazing people and cannot wait to go back. The only draw back is snorkeling and scuba diving a limited, but there is so much more here to make up for it. We will most definitely go back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Loriann

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Going back in May 2026!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Arely

Liked: Staff & service, amenities
Excellent service from staff, very friendly and attentive. Great location and food.
Stayed 3 nights in Dec 2025

8/10 Good

Deborah

Stayed 10 nights in Nov 2025

4/10 Poor

Dustin

Disliked: Amenities
Bars all closed st 6 didn't open until 11 So no mimosa's or bloody marries for breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cameron

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing!! Their beachfront cabanas are beautiful. Staff was amazing and the resort has so many different fun things to do, amenities and it is well maintained! Will definitely be back here someday!
Stayed 7 nights in Nov 2025

6/10 Okay

Erendira

Stayed 3 nights in Nov 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
Check-in was a breeze (but we checked in on a Tuesday- we saw the weekend looked super busy). Very friendly staff. The room was wonderful with an ocean view. Comfortable beds. The hotel is all inclusive, so it is super difficult to get drinks or food if you don’t buy the inclusive bracelet. The buffets and other food options are kinda average but the waiters and bartenders are great. The area is very convenient to shops and bars but just KNOW the area is VERY busy on the beach and has super loud music, it’s kinda overwhelming!
View from our room
Stayed 3 nights in Nov 2025

4/10 Poor

Andres, South El Monte

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great i wish i wound check the reviews on yelp before i made my reservation. Food was not so good. The all inclusive on my personal view is not worth it. The beer offered all around the hotel is one of the cheapest Waterdown beer. Buffer food not worth it. Room has small brick mattress with tortilla thin pillows no small fridge had to purchases small cooler to keep some drinks cold. Restroom small and shower door damaged it didn’t closed. Construction on site that at 7am I was wide awake with all the hammering and loud noises. I won’t come to this hotel next time. Now that I’m around just seen better hotels around also beach front and much better rooms and better prices
Shower door not closing. The problem is not exactly that is that it opened inside The corner shower
My cooler
Small table
Stayed 4 nights in Nov 2025

6/10 Okay

Juan

Stayed 4 nights in Nov 2025

8/10 Good

Agnes Elaine

Liked: Cleanliness
Clean room but felt amenities lacking this year. Menus only scannable which doesn't work for those without a smart phone or no service in Mexico. The upkeep of the property is sliding (long grass, paint peeling surfaces)
Stayed 3 nights in Nov 2025

10/10 Excellent

Renee K

Stayed 6 nights in Oct 2025

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and we had a great experience
Stayed 6 nights in Oct 2025

10/10 Excellent

Lori

Stayed 3 nights in Sep 2025

10/10 Excellent

Ramyar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and all staff people were very welcoming.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lorenza, Springfield

Liked: Cleanliness, amenities
El mejor hotel muy buen servicio y atención!
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always return here. Best staff ever
Stayed 10 nights in Oct 2025

6/10 Okay

Bricio

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location and nice pools but the rooms leave a lot to be desired (outdated). Had booked for 6 nights but only lasted 3 nights because of the room. If you don't care about the room much then is a great value. I moved to The Courtyard by Marriott and was happy with the room.
Stayed 6 nights in Oct 2025

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