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Hotel Playa Mazatlan

3.0 star property
Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Garden
5 outdoor pools, pool umbrellas, sun loungers
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Terrace/patio

Popular amenities

  • Spa
  • Room service
  • Bar
  • All inclusive

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪7 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

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Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | 1 bedroom, premium bedding, in-room safe, desk

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.6 out of 10
Good
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

1 bedroom, premium bedding, in-room safe, desk

Habitacion Estandar solo hospedaje

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

1 bedroom, premium bedding, in-room safe, desk

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | 1 bedroom, premium bedding, in-room safe, desk

Habitación de Lujo todo incluido

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, premium bedding, in-room safe, desk

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, premium bedding, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, premium bedding, in-room safe, desk

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

1 bedroom, premium bedding, in-room safe, desk

Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Located in Zona Dorada, Hotel Playa Mazatlan is adjacent to Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. This 400-room, 3-star hotel has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Punta Camaron Beach - 5 min walk - 0.3 miles
  • The Mazatlan Malecón - 8 min walk - 0.5 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles
  • Cerritos Beach - 7 min drive - 2.9 miles
  • Mazatlán Aquarium - 7 min drive - 2.4 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Cheers - ‬6 min walk

About this property

Hotel Playa Mazatlan

Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium
Guests of Hotel Playa Mazatlan have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, safes, and phones are also available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Playa Mazatlan?

This hotel is situated in Zona Dorada, just steps from Sea Shell City Museum and Punta Camaron Beach, and within a short walk of The Mazatlan Malecón. You'll also find Mazatlán Aquarium and Plaza Machado within a short drive.

Is there parking available at Hotel Playa Mazatlan?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Hotel Playa Mazatlan?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does Hotel Playa Mazatlan have a casino at the property?

No, Hotel Playa Mazatlan doesn't have a casino.

Is there an indoor pool at Hotel Playa Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Hotel Playa Mazatlan a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hotel Playa Mazatlan?

No, but this hotel does have a sauna.

Does Hotel Playa Mazatlan have a restaurant with a breakfast menu?

Yes, Hotel Playa Mazatlan has 6 restaurants, and serves breakfast for a surcharge.

Does Hotel Playa Mazatlan allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Mazatlan though service animals are welcome.

Are there connecting rooms at Hotel Playa Mazatlan?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Playa Mazatlan?

The closest major airport to Hotel Playa Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 16.6 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Playa Mazatlan?

Yes, every guestroom at Hotel Playa Mazatlan comes with a balcony with some featuring ocean or garden views.

Does Hotel Playa Mazatlan have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Playa Mazatlan.

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with partner
En la hora del chek out, te quitan el brazalete y te cohiben el uso de la instalaciones, ya no puedes hacer el uso de albercas ni nada a comparacion de los otros hoteles que si te dejan estar ahi. En el bufett se termina a las 11 am y antes de las 10:30 am ya te estan precionando para retirando el plato y asi.
Stayed 2 nights in May 2025

10/10 Excellent

Esperanza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and helpful, especially Ma de los Angeles in booking she was very helpful with my booking, also Jose David Captain of the Chefs was also extremly helpful, Leopoldo out waiter went above and beyond to help us, and Walter also was very helpful with our activities and dining in the hotel. Most definitely return to the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting Hotel Playa Mazatlan since 2003. It has grown magnificently since then, adding restaurants, shows, pools. Service always good, thanks to all their staff, and especially Victor. We look forward to a future trip.
Children have fun with a piñata on stage during Mexican show
Banda music for hire on the beach, public dancing on the beach.
Parasail for hire on the beach
Shrimp tacos at Captain Jack's restaurant
Stayed 6 nights in Apr 2025

2/10 Terrible

Rhonda Lee, Calgary

Disliked: Staff & service, property conditions & facilities
We purchased the all inclusive food and drink. Their version of all inclusive starts at 11 am at the earliest. Which includes cold bottled water. The drinks are so watered down and we had less than an ounce of alcohol. The food caters to the Spanish clientele not tourists Coffee- You can get coffee and buns(usually dried out ones) at the coffee shop from 7-10 am only. If you want a Coffee pot in room. First you need to request one. Then you have to beg for the coffee. Oh ya you want a cup to drink it from…..Bring your own. Food- The food is the same everyday. Same thing at breakfast lunch and dinner. Relaxing beach -The marionette bands on the beach are brutal. There are several of them and they try to out do each other often playing at the same time. The beach is the least relaxing place Spanish speaking- You need to be able to speak Spanish if you want or need anything. If you’re looking for entertainment in the evening, you will get Mexican dancers, international dancers and Caribbean dancers, which I will add are all the same! Don’t want to forget the best in sat evening You will get to play bingo, ensure your Spanish is up to par! - [ ] Massage - it was a 45 min rub down.
Stayed 8 nights in Apr 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Apr 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 4 nights in Apr 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities
Great experience overall for family
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel was very nice, loved that it was close to shopping and restaurants. Beach was a little too crowded, vendors and bands were annoying but that's easily escaped by being at the pools. Overall hotel is very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Rigoberto

Stayed 1 night in Apr 2025

8/10 Good

yvette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. There’s just a few things that really got under my skin. We got there early and we all know check in is at 3 pm. We had to go so they can check in our luggage and we could wonder around. The gentleman told us to come back around 1 and see if the room is ready. We come back at one and they scold us about coming early and check in was at 3. Jacuzzi was closed about 40 min early and the guard said he closed at 8 when reception says 9? We got charged for a towel that we didn’t return and we left by the pool. We didn’t get charged for what a new one would cost we got charged for what 2-3 would cost. We were two parties we got all inclusive and the other party got regular. They were brining in bed from outside and we were ordering drinks and when we went to get food the first time. They served something I didn’t like. Since I didn’t want to throw it away I asked if someone would want it. (They didn’t have all inclusive). We got scolded again, I guess maybe that one might have been my mistake BUT he also blamed the one that was brining outside beer saying she was consuming from their open bar. You do get what you pay for. Transportation, and any other attendant was great! Reception, security, management, not so great. I wouldn’t come here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Edith and Arturo were so helpful at the front desk and the kitchen staff met all of our requests.
Stayed 7 nights in Mar 2025

10/10 Excellent

Maricela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe at all times
Stayed 5 nights in Apr 2025

10/10 Excellent

STEVE B.

Stayed 1 night in Apr 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristen Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff all-around, including at the front desk, housekeeping, buffet breakfast, and security. Definitely would recommend.
Stayed 9 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was gorgeous. Be sure to explore the pool areas thoroughly! There are a few hidden gems within the "grutas". We only experienced the breakfast buffet but it was fresh and tasty with a beautiful view of the beach! We will definitely stay here again!
Stayed 2 nights in Mar 2025

8/10 Good

Christina Zambrano, Davis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to return to this old treasure. Though getting a bit ‘tired’ the property is in a great location and is very relaxed. Lots of families with children. A bit noisy.
Stayed 7 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we’re attentive
Stayed 5 nights in Mar 2025

8/10 Good

Israel

Traveled with family
Liked: Amenities
It needs remodeling
Stayed 3 nights in Mar 2025

6/10 Okay

Humberto

Liked: Staff & service, amenities
I’ve been staying in this property for several years now, love the location of it and staff is attentive. The rooms need some remodeling especially the showers.
Stayed 4 nights in Mar 2025

10/10 Excellent

Katherin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this hotel. Very clean, the food options amazing, the shows super entertaining and beautiful. The amenities super. Will definitely come back
Stayed 7 nights in Mar 2025

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel to be shared with local visitors
Stayed 7 nights in Feb 2025

8/10 Good

YVONNE

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, staff was friendly, facility is clean. Not all pools are heated. Hot tubs are not that hot. Beach is not quiet or relaxing with all the loud band battles and vendors coming up to sell trinkets.
Stayed 7 nights in Mar 2025

2/10 Terrible

Amy Jo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds were rock hard, bands on the beaches were loud and battled sometimes three different bands playing.
Stayed 7 nights in Mar 2025

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