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Rako Hananoi Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Rako Hananoi Hotel

A hot spring area with a wooden fence, rocks, and a view of a lake and mountains in the background.
A traditional Japanese room with tatami flooring, a low table, cushions, and a television.
An indoor swimming pool with clear glass windows, a tiled floor, and a metal staircase leading into the pool.
A view through a window with a metal frame, a plant, and a body of water reflecting the sky.
A wooden deck with bar stools overlooking a calm body of water and distant mountains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
2-1200-3 Takashima, Suwa, Nagano-ken , 392-0022
  • Place, Lake Suwa
    ‪1 min walk‬
  • Place, Takashima Castle
    ‪9 min walk‬
  • Place, Suwashi Kohan Park
    ‪10 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪35 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a lamp.

Twin Room

  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Japanese-Style Room - Non-Smoking

A traditional Japanese room with tatami flooring, a low table, cushions, and a television.

Japanese-Style Room - Non-Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free wired internet

View all photos for Standard Single Room - Non-Smoking

A hotel room with a bed, a desk with a television, a small fridge, and a window with curtains.

Standard Single Room - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Suwa

Located in Kamisuwa Onsen, Rako Hananoi Hotel is adjacent to Lake Suwa and within a 15-minute walk of popular sights like Takashima Castle. This 155-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Lake Suwa - 1 min walk - 0.1 miles
  • Takashima Castle - 9 min walk - 0.5 miles
  • Suwashi Kohan Park - 10 min walk - 0.6 miles
  • Katakura Hall - 12 min walk - 0.7 miles
  • Lake Suwa Geyser Center - 20 min walk - 1.1 miles

Getting around

  • Kamisuwa Station - 19 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 41 min drive

Restaurants

  • ‪LOUNGE REYNA - ‬12 min walk
  • ‪ラーメン くじら家 - ‬11 min walk
  • ‪原田泰治美術館 - ‬13 min walk
  • ‪あら磯 諏訪分店 - ‬15 min walk
  • ‪旬魚とワイン わびさび - ‬15 min walk

About this property

Rako Hananoi Hotel

Guests of Rako Hananoi Hotel enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. There's free parking and a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this hot springs hotel include a terrace, laundry facilities, and a TV in a common area.
Guests can expect 26-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, electric kettles, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Terrace

Spa

  • Hot springs
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Rako Hananoi Hotel Suwa
Rako Hananoi Suwa
Rako Hananoi
Rako Hananoi Hotel Suwa
Rako Hananoi Hotel Hotel
Rako Hananoi Hotel Hotel Suwa

Frequently asked questions

What's there to do within easy reach of Rako Hananoi Hotel?

This hotel is situated in Kamisuwa Onsen, just steps from Lake Suwa. You'll also find Suwashi Kohan Park and Takashima Castle less than a mile away.

How much does it cost to stay at Rako Hananoi Hotel?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Rako Hananoi Hotel on Nov 18, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Rako Hananoi Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Rako Hananoi Hotel have a casino on the premises?

No, Rako Hananoi Hotel doesn't have a casino.

Is there an indoor pool at Rako Hananoi Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Rako Hananoi Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, hot springs, and a bar/lounge.

Are there hot tubs at Rako Hananoi Hotel?

No, there isn't a spa tub at this hotel.

Does Rako Hananoi Hotel have a restaurant with a breakfast menu?

No, Rako Hananoi Hotel doesn't have a restaurant that serves breakfast.

Will Rako Hananoi Hotel allow pets to stay free of charge?

No, pets aren't allowed at Rako Hananoi Hotel though service animals are welcome.

Are there connecting rooms at Rako Hananoi Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Rako Hananoi Hotel?

The closest major airport to Rako Hananoi Hotel is Shinshu - Matsumoto Airport (MMJ), which is 23.3 mi away (41 minutes by car).

Are there rooms with balconies at Rako Hananoi Hotel?

No, you won't find guestrooms with balconies at Rako Hananoi Hotel.

Does Rako Hananoi Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Rako Hananoi Hotel.

Rako Hananoi Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Whistlestop if you must

Average hotel with good staff but very overpriced for what it offers.
Stayed 2 nights in May 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended.

Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

downgraded us to small room

we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
諏訪湖の目の前で立派なホテルでした。屋上から見る景色もとても良かったです。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事と温泉が良かった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は、とてもすっきりしていて気持ち良かったです スタッフの方は、とても分かりやすく説明してくださり、笑顔で接客してくださいました 食事も美味しかったです
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

よくメンテナンスされた大型旅館。食事　温泉　静寂性　
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
温泉が良かったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
とても良い
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの笑顔の対応がとても嬉しかった お風呂のアメニティも揃っており清潔感もあった 朝食のご飯は冷たかったが、クロワッサンが今までで一番美味しいものと感じました
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities
お部屋の匂いが少し気になりました。
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Amenities
部屋も綺麗で、静かでゆっくり出来ました。 朝食も料理の数が多く、満足しています！ 諏訪湖湖畔に有り、朝早くの散歩にも適していて、とてめ良いホテルだと思います！
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

近くに美味しいお好み焼き屋さんありました 歩いて10分位
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

料理が美味しかったです👍
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
おもったより大きなホテルで立派でした。 露天風呂からは諏訪湖もみれましたが、右側の病院がきになりました。 フロントの方も親切でいろいろ教えていただきましたので助かりました。 おかげ様で、翌日は自転車で諏訪湖一周し、最高の諏訪の空気をあじわえました。
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

静かな朝食を楽しみたかった

中国からの団体を受け入れていたようで、静かに早朝の朝食を楽しむつもりが、突然騒がしくなってしまった。ホテルの施設やサービスの問題では無いが、外国人の団体が多く来るホテルと知っていれば予約してしなかった。
屋上テラスからの諏訪湖の眺めは最高でした
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

館内禁煙にするべし

禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。　最低のレイアウト。
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Stayed 1 night in Jul 2025
Verified review

8/10 Good

Stayed 1 night in Jun 2025