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Awanoyu

3.5 star property
Adults-only ryokan with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Awanoyu

Exterior
Lobby
Coffee service
Spa
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Azumi 4181, Matsumoto, Nagano, 390-1515
  • Mt. Norikura Snow Resort
    ‪10 min drive‬
  • Hirayu Onsen
    ‪15 min drive‬
  • Kappa Bridge
    ‪21 min drive‬

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Room options

View all photos for Japanese-Style Standard Room

Japanese-Style Standard Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese-Style Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Deluxe Room

Japanese-Style Deluxe Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese-Style Deluxe Room

  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese-Style Superior Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Matsumoto

Awanoyu is located 3 mi (4.9 km) from Mt. Norikura Snow Resort and within a 10-minute drive of Chubu-Sangaku National Park. This 24-room, 3.5-star ryokan welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mt. Norikura Snow Resort - 10 min drive - 3.5 miles
  • Hirayu Onsen - 15 min drive - 10.9 miles
  • Taisho Pond - 16 min drive - 10.8 miles
  • Kappa Bridge - 21 min drive - 13.7 miles
  • Kamikochi Visitor Center - 21 min drive - 13.7 miles

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • ‪三本滝レストハウス - ‬19 min drive
  • ‪レストランやまぼうし - ‬14 min drive
  • ‪レストラン乗鞍 - ‬14 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬16 min drive

About this property

Awanoyu

Adults-only ryokan with a coffee shop and a restaurant
At Awanoyu, guests have access to karaoke, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only ryokan include free newspapers, a water dispenser, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, electric kettles, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 10:30 AM and 2:00 PM.

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Kaiseki meal

Restaurants on site

  • Hana

Things to do

  • Hot spring
  • Karaoke

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Hot spring
  • Hot springs open from 10:30 AM - 2:00 PM
  • Hot springs water temperature - 100 ºF
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 13 are not permitted to stay at this adults-only property (only guests 13 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-6 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 10:30 AM to 2:00 PM.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Frequently asked questions

Are free cancellation options available at Awanoyu?

Awanoyu offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Awanoyu?

This ryokan is located in Matsumoto, close to Hirayu Onsen, Hirayu Waterfall, and Mount Norikura. You'll also find Chubu-Sangaku National Park and Mt. Norikura Snow Resort within a short drive.

Is there parking available at Awanoyu?

Yes, self parking is offered for free at the ryokan.

Is there a spa available at Awanoyu?

Spa services at the ryokan include massages.

Does Awanoyu include a casino?

No, Awanoyu doesn't have a casino.

Is there an indoor pool at Awanoyu?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Awanoyu?

Amenities that appeal to couples at this adults-only ryokan include a separate bath and shower, a turndown service, and slippers.

Does Awanoyu have a hot tub?

No, but guests can enjoy a hot spring at this ryokan.

Does Awanoyu have a restaurant that serves breakfast?

No, Awanoyu doesn't have a restaurant that serves breakfast.

Does Awanoyu allow pets to stay for free?

No, pets aren't allowed at Awanoyu.

Are there connecting rooms at Awanoyu?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies at Awanoyu?

Yes, some accommodations at Awanoyu offer a balcony and may feature mountain views.

Awanoyu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 45 reviews
Rating 8 - Good. 13 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hiromi, Sunnyvale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake.
Stayed 1 night in Nov 2024

6/10 Okay

lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Happy we tried the ryokan, definitely an experience to do in Japan. The property is pretty dated, and the staff watches your every movement which feels weird. But glad we did it. I think it was overpriced for the age of the facility.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

8/10 Good

Sze Chun Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!
Stayed 2 nights in Apr 2024

8/10 Good

joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
Stayed 1 night in Oct 2023

8/10 Good

Ken, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and excellent dinner and breakfast.

Good value for money considering the food, room space and condition and the excellent services.The onset spa is exceptional good. We enjoy the stay so much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service! A very traditiona Japanese experience that everyone should have. Location was superb. We were in the mountains surrounded by snow in April!

8/10 Good

NAOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yasuko

Stayed 1 night in Jan 2025

6/10 Okay

T C

Stayed 1 night in Dec 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Valérie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplement magique et totalement dépaysant
Stayed 1 night in Nov 2024

6/10 Okay

????

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
料理は非常に良かったが、館内施設の老朽化が目立った
Stayed 1 night in Nov 2024

10/10 Excellent

Akira

Traveled with family
Liked: Cleanliness, staff & service, amenities
大露天風呂の湯温が低い事は知っていましたが、流石にもう少しあったかくして欲しい
Stayed 1 night in Oct 2024

10/10 Excellent

Kyosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2024

10/10 Excellent

ケンジ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Takashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
野天風呂は写真の通りとてもよかったです。ぬるいという口コミもあり、確かにその通りですが、だからこそ長く湯に浸かることが出来ます。また、よく探せば暖かいお湯が出ている処もあります。夕食で提供された岩魚の塩焼きはとても美味しく、東京の星付きレストランでも同じものを出すのは困難でしょう。此処にしかない贅沢が確かにありました。
Stayed 1 night in Jun 2024

10/10 Excellent

Eri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Stayed 1 night in Nov 2023

8/10 Good

Ka Wai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spa

Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Stayed 1 night in Oct 2023

10/10 Excellent

wing ki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
由入住一刻已經超貼心，行李箱會清潔😩先送到房，安排在房間坐下飲茶再慢慢講解酒店，男女混浴溫泉很特別很大，女仕會有特別安排不用擔心走光，食物有水準很好吃，員工很貼心又細心，住宿經驗超好，遇上紅葉季節非常美麗
Stayed 1 night in Oct 2023

8/10 Good

Miy

Stayed 1 night in Aug 2023

10/10 Excellent

けいこ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
Stayed 1 night in Jun 2023

10/10 Excellent

Chi Kong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

露天白骨溫泉沒得輸！

地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好！一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重！總括來說 是一間很值的再來的白骨溫泉旅館！
買手信
Stayed 1 night in Apr 2023

10/10 Excellent

MIKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接客、お風呂、お料理と 全て良かったです。
Stayed 1 night in Aug 2022

8/10 Good

MITSUKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022