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Crown Hotel

3.0 star property
Hot springs hotel with a full-service spa connected to a shopping center in Mataram

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Photo gallery for Crown Hotel

View from property
Property amenity
Point of interest
Garden
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231
  • Place, Mataram Mall
    ‪4 min walk‬
  • Place, Pura Meru
    ‪15 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪7 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Superior Twin Room, 2 Bedrooms, Smoking, Garden View | Room amenity

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

  • 3444 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi

Deluxe Room

  • 4305 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mataram

Mataram Mall is within a 5-minute walk of Crown Hotel while other popular sites like Pura Meru are within a 15-minute stroll. This 18-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking. It's connected to a shopping center in central Mataram and also close to Islamic Center NTB and Lombok Epicentrum Mall.

What's nearby

  • Mataram Mall - 4 min walk - 0.3 miles
  • Pura Meru - 15 min walk - 0.8 miles
  • Mayura Park - 15 min walk - 0.8 miles
  • Lombok Epicentrum Mall - 7 min drive - 1.6 miles
  • Senggigi Beach - 30 min drive - 11.9 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪bakso & mie ayam mas slamet - ‬2 min walk
  • ‪Bubur Bandung Sari Rasa - ‬1 min walk
  • ‪Maktal Coffee Bar - ‬1 min walk
  • ‪Warung Nasi Cim S.M.A.K - ‬1 min walk
  • ‪Warung Wong Jowo - ‬3 min walk

About this property

Crown Hotel

Hot springs hotel with a full-service spa connected to a shopping center in Mataram
Guests of Crown Hotel enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for IDR 225000 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this hot springs hotel include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and flat-screen TVs with cable channels. Balconies, private yards, and refrigerators are also standard.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 100000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
  • Airport shuttle fee: IDR 225000 per vehicle
  • Rollaway bed fee: IDR 100000.0 per day
  • Laundry fee: IDR 25000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 11:30 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Clothing is optional at Crown Hotel.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

Is free cancellation available at Crown Hotel?

Crown Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Crown Hotel?

This hotel is located in Mataram, just steps from Mataram Mall. You'll also find Mayura Park and Pura Meru less than a mile away.

Will I be able to park at Crown Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Crown Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, reflexology, and aromatherapy.

Does Crown Hotel include a casino on the premises?

No, Crown Hotel doesn't have a casino.

Will I find an indoor pool at Crown Hotel?

No, there is no indoor pool at this hotel.

Is Crown Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and hot springs.

Are there hot tubs at Crown Hotel?

No, but this hotel does have hot springs.

Does Crown Hotel have a restaurant that serves breakfast?

Yes, Crown Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Crown Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crown Hotel.

Are there connecting rooms at Crown Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Crown Hotel?

The closest major airport to Crown Hotel is Lombok (LOP-Lombok Intl.), which is 27.6 mi away (42 minutes by car).

Are there rooms with balconies at Crown Hotel?

Yes, every guestroom at Crown Hotel comes with a balcony with some featuring garden views.

Crown Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Govindarajan, Malaysia

Good location to get easy access for food & shops

Suitable to stay for vacation as the location of the hotel is in the city centre
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveler

Central location, average rooms

The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

8/10 Good

Jason

Liked: Staff & service
Disliked: Cleanliness

Satisfied

Easily accessible with good ambience, walking distance to highlights of the town.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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