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Hotel Santika Mataram - Lombok

3.0 star property

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Photo gallery for Hotel Santika Mataram - Lombok

A modern hotel dining area with a buffet setup, including various food stations and seating arrangements.
A modern hotel with a prominent entrance, a well-lit facade, and a landscaped garden area.
A rooftop pool with a tiled wall, surrounded by greenery and a building with multiple windows.
A conference room with a long table, black chairs, water bottles, and a large screen.
A hotel room with a wooden floor, a desk with a flat-screen TV, a sofa, a chair, and a dining table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Pejanggik No. 32, Selaparang, Nusa Tenggara Barat, Mataram, Lombok, 83126
  • Place, Mataram Immigration Office
    ‪11 min walk‬
  • Place, Islamic Center NTB
    ‪12 min walk‬
  • Place, Mataram Mall
    ‪1 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Superior Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Santika Suite Room

A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a wooden floor.

Santika Suite Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room King

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room King

  • Sleeps 2
  • Free WiFi

View all photos for Santika Suite

A hotel room with a wooden floor, a dining area with a table and chairs, a TV, and a large mirror.

Santika Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Mataram

Hotel Santika Mataram - Lombok is a short stroll from Mataram Immigration Office and Islamic Center NTB. This 3-star hotel has 123 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mataram Immigration Office - 11 min walk - 0.6 miles
  • Islamic Center NTB - 12 min walk - 0.7 miles
  • Mataram Mall - 1 min drive - 0.9 miles
  • Lombok Epicentrum Mall - 2 min drive - 0.9 miles
  • Senggigi Beach - 30 min drive - 11.2 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • ‪RM. Bebalung Kelebet - ‬5 min walk
  • ‪Eureka By Ibu Fenny G - ‬6 min walk
  • ‪Nasi Pecel Asli Nganjuk " Bu Ayu - ‬1 min walk
  • ‪Warung Kopi Kantor Walikota - ‬3 min walk
  • ‪Caramello - ‬6 min walk

About this property

Hotel Santika Mataram - Lombok

Hotel Santika Mataram - Lombok features an outdoor pool, a children's pool, and a gym. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and a meeting room.
Guests can enjoy LCD TVs and stay connected with free WiFi. Other standard amenities include electric kettles, safes, and phones.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

The charges below are included in your overall room price:

    These are all of the charges provided to us by the property.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Check-in: 2 PM
    • Check-out: noon
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • This property accepts credit cards. Cash is not accepted. 
    • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

    Additional information about polices, regulations, and more:

    • No cribs or infant beds are available.
    • No rollaway or extra beds are available.

    Property is also known as

    Hotel Mataram
    Hotel Santika Lombok
    Hotel Santika Lombok Mataram
    Hotel Santika Mataram
    Hotel Santika Mataram Lombok
    Santika Hotel Lombok Mataram
    Santika Hotel Mataram
    Santika Lombok
    Santika Mataram Hotel
    Santika Mataram Lombok

    Frequently asked questions

    Is free cancellation available at Hotel Santika Mataram - Lombok?

    Hotel Santika Mataram - Lombok provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

    What can I see within easy reach of Hotel Santika Mataram - Lombok?

    This hotel is located in Mataram, a short 12-minute walk from Islamic Center NTB and also 12 minutes on foot from Mataram Immigration Office. You'll also find Mataram Mall and Lombok Epicentrum Mall within a short drive.

    Will I be able to park at Hotel Santika Mataram - Lombok?

    Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

    Does Hotel Santika Mataram - Lombok have a casino on the premises?

    No, Hotel Santika Mataram - Lombok doesn't have a casino.

    Will I find an indoor pool at Hotel Santika Mataram - Lombok?

    No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

    Is Hotel Santika Mataram - Lombok good for couples?

    There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

    Does Hotel Santika Mataram - Lombok have a hot tub?

    No, there isn't a spa tub at this hotel.

    Does Hotel Santika Mataram - Lombok have a restaurant that serves breakfast?

    No, Hotel Santika Mataram - Lombok doesn't have a restaurant that serves breakfast.

    Will Hotel Santika Mataram - Lombok allow pets to stay free of charge?

    No, pets aren't allowed at Hotel Santika Mataram - Lombok.

    Does Hotel Santika Mataram - Lombok have connecting rooms available?

    No, there aren't connecting guestrooms at this hotel.

    Where is the closest airport to Hotel Santika Mataram - Lombok?

    The closest major airport to Hotel Santika Mataram - Lombok is Lombok (LOP-Lombok Intl.), which is 21.2 mi away (43 minutes by car).

    Can I book a room with a balcony at Hotel Santika Mataram - Lombok?

    No, there aren't any guestrooms with balconies at Hotel Santika Mataram - Lombok.

    Hotel Santika Mataram - Lombok Reviews

    Reviews

    8.0

    Very Good

    Rating 10 - Excellent. 7 out of 37 reviews
    Rating 8 - Good. 23 out of 37 reviews
    Rating 6 - Okay. 5 out of 37 reviews
    Rating 4 - Poor. 2 out of 37 reviews
    Rating 2 - Terrible. 0 out of 37 reviews

    8.0/10

    Cleanliness

    8.4/10

    Staff & service

    7.0/10

    Amenities

    8.0/10

    Property conditions & facilities

    Reviews

    Verified

    6/10 Okay

    Noval

    Liked: Cleanliness
    -
    Stayed 1 night in Dec 2024
    Verified

    8/10 Good

    VIAR

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Pleasant Stay and location is central

    We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili islands, our stay at the hotel was perfect. For our family (with kids) we stayed in 2 superior rooms. Overall it was a pleasant stay. The rooms are clean, the breakfast is also perfect with a lot of traditional foods. What is quite remarkable for us was the dinner with live accoustic music...very relaxing. Thank you , we would definetely come back again.
    Stayed 2 nights in Dec 2019
    Verified

    8/10 Good

    dionisius

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    puas

    sesuai dengan deskripsi hotel dan fasilitas ok punya. Terimakasih santika dan hotels.com
    Stayed 1 night in Mar 2019
    Verified

    4/10 Poor

    Sameh

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Not Satisfied

    Not like the pics nor was it good value for the money definitely wouldn’t recommend it it stay there again. Many of your properties are not what are advertised.
    Stayed 1 night in Oct 2018
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Recommended

    Overall bagus
    Stayed 1 night in Oct 2018
    Verified

    8/10 Good

    Eugene

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Comfortable stay.

    We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!
    Verified

    4/10 Poor

    Alice

    Disliked: Cleanliness, property conditions & facilities, room comfort

    The room feel dirty, esp the bed. I couldnt sleep.

    The bed uncomfortable, felt dirty and not clean. The room very average, i dont think the staff clean the room very well. The toilet smell. No minibar and refrigerator. But the location is good.
    Stayed 1 night in Jan 2018
    Verified

    8/10 Good

    eko budi

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    all service was good... will stay here next trip..:)
    Verified

    10/10 Excellent

    Boyke

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Exelent place to stay at Mataram...

    Breakfast was amazing....
    Verified

    6/10 Okay

    a.b.

    Liked: Staff & service, property conditions & facilities
    Disliked: Room comfort

    Good location, friendly staff, but very noisy

    We were given room 209 which is facing the street and the park opposite the hotel and we cant sleep, the noise of the motorbikes with very loud exhaust was the nightmare, the noise from all kinds of activities at the park is unbearable. Otherwise, staffs are friendly even though they are not knowledgeable about what surrounding shops are selling so we ended up doing "city tour" in a taxi to find it. Will we stay again? May be not just for the fact that it was too noisy for us.
    Verified

    10/10 Excellent

    Ronally

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    bermalam di Santika Mataram jelajahi Pulau Lombok

    saya berharap hiasan dalam kamar mampu mengajak tamu untuk mengenali proipinsi Nusa Tenggara Barat
    Verified

    6/10 Okay

    Verified traveler

    Disliked: Cleanliness, property conditions & facilities, room comfort

    standard room in the middle of 'dead' city.

    no fridge (ice upon request), no hair drier (need to ask for them)
    Verified

    8/10 Good

    LUI

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    good hotel with excellent breakfast

    got food poisoning after eating sate in a restaurant in city. must beware of unhygienic food outlet and their way of cooking.
    Verified

    8/10 Good

    giorgia

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Buon albergo in centro a Mataram

    Camera pulita, spaziosa, ma poco insonorizzata. Ottimo il ristorante interno, abbondante la colazione
    Verified

    10/10 Excellent

    Ray Thom

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good clean hotel

    Nice and clean hotel with full service from the staff. The breakfast was nice and the prices was good. The area around the hotel is not walking friendly and you have to drive around
    Verified

    10/10 Excellent

    s

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Go there!

    Fantastic staff, beautiful lobby, swimming pool yes, food, all good.
    Verified

    8/10 Good

    Marianne

    Liked: Cleanliness, property conditions & facilities

    Mixed feelings

    We first extended our stay because it was such a great place, and we loved our first day there. However, on the second night the dinner was of poor quality, and did not even get full on the pricey dish served. Unfortunantely did not manage to locate any alternative options in the area, even though we asked various staff for restaurant tips. Also recommend to wait with your dry-cleaning; sent my polyester/silk short for dry-cleaning; they did not remove the stain in the front but treated the back with too much heat, destroying the fabric. Location-wise not too bad, but the nice beaches, such as Mawun and Kuta is a two hour drive away. Same with other main turist attraction. Hotel offer drivers, expect to pay 600'-1000' for a day rental with driver.
    Verified

    8/10 Good

    Ahmad Johar

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fun family trip

    We stayed for five nights. Overall the hotel is worth the money. The breakfast menu could be better with regular menu rotation,other wise after three days, you are not looking forward for your breakfast. The swimming pool was good. Easy acces for those on wheelchair.
    Verified

    6/10 Okay

    Tone

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Not even a beer

    Nice business hotel, good service. Pool area and fitness room quite nice. Breakfast ok, but no milk available. Guests should be advised that this is a Muslim hotel with strict no alcohol policy.
    Verified

    8/10 Good

    Tjak

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fijn hotel

    Ik had er maar 1 nacht in het hotel doorgebracht, maar ik ervaar een prettige sfeer
    Verified

    8/10 Good

    Peter

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    This is a very nice "mini" luxury hotel

    Had a very nice 2 day stay at the Hotel Santika in Mataram. I'm going to mention the location first....it is 10 blocks every direction from anything but office and government buildings. So definitely not a place you walk out the door from looking for a restaurant or a store. I gave it 4 out 5 stars only because of the location. Otherwise it was a great hotel and excellent value. The room was definitely a great place to sleep, very comfortable. There is a small air conditioned weight room and a small outdoor pool which was nice. Lobby and common areas were good. And they also have an excellent breakfast buffet which I enjoyed very much. If you have a car or are taking taxis everywhere (nobody seems to walk in Indonesia anyways) this is an excellent choice if you need to stay in Mataram.
    Verified

    8/10 Good

    i

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Lokasi strategis

    Lobby hotel luas, makanan untuk sarapan enak, kamar dengan view pegunungan walaupun agak jauh dari lift.
    Verified

    8/10 Good

    バンバン

    値段も安く、快適でした。

    翌日の飛行機が早い為、1泊しました。 ４歳の子供を連れて宿泊しましたが、意外に快適でした。 部屋やシャワールームもきれいだし、ロビーフロアにあるレストランもリーズナブルで、味もまぁまぁです。 日本のビジネスホテルの様な感じですね（東急クラス位かな？）
    Verified

    8/10 Good

    sschew

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice Hotel.

    Nice Hotel. Good location, convenience access to beach front.
    Verified

    8/10 Good

    Edvin

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent service

    The staff are extremely helpful and friendly. You get a nice welcome drink on arrival. Definitely include breakfast as it is amazing - the choice of food exceeded expectations.