Hotels in Matapalo

"Clean room, friendly staff, drinks not strong enough"

"Clean room and property was landscaped and maintained daily. Service around pool area was good. Overall food was good nothing outstanding We ate at steak restaurant where lobster was chewy and steak fatty. Coffee bar on main floor was great. This resort lacked entertainment on the property compared to other RIU We did attend the neon party next door but even that was so so. Overall would rate this trip a 7"

"We had an absolutely wonderful stay here and are already planning to come back next year! The resort exceeded our expectations in so many ways. Everything was extremely clean, neat, and very well maintained. The rooms were spacious, conveniently located, and comfortable, which made traveling with kids so much easier. We traveled as three families with children ages 6, 7, and 8, and we always felt extremely safe and comfortable throughout the entire stay. The kiddie pool area was fantastic, especially the shaded covered section where parents could comfortably sit and watch the kids even during the hottest parts of the day. The main pool was also beautiful and relaxing. Another pleasant surprise was the food. We genuinely enjoyed everything we ate. Yes, there is a buffet, which naturally repeats some dishes throughout the week, but they also have menu options that were excellent. The Eggs Benedict were wonderful, and the cheeseburgers were honestly incredible. The location is amazing - literally right across the small dirt road from the beach. The waves were stronger than we expected, so we watched the kids carefully, but they still had an amazing time. The service was outstanding. Scott, the regional director, was constantly checking on guests and making sure everyone was comfortable and having fun. Overall, we truly had an amazing experience and highly recommend this resort for families! "