Enjoyed our stay! A lot of the reviews commented on the rooms, I personally thought the rooms were nice. However, we were missing some towels and robes, but it wasn’t really a problem for us. It’s not the most clean - we had some dirt and marks on the sheets and the towels were a little old. But again, we weren’t expecting anything crazy. The shower water would be cold around dinner time, probably because everyone else is also showering and getting ready for dinner. Just don’t be expecting a super luxurious stay!
The staff were very friendly, loved how helpful they were and the entertainment staff were great. Check-In process was a bit difficult because it oddly took a very long time in queue which is just a bit of a test of patience after a flight and two hour drive to the hotel. The dinner also starts a bit late (7pm) so if you have children, that’s something to consider. There are some odd downtime times between the two bars. Food is generally rice, beans, steamed veggies and some protein options. Pretty good! Enjoyed the fresh fruits.
The excursions lady didn’t really describe the excursions accurately but we weren’t disappointed with the trip. We ended up renting a car and doing our own excursions. The area is a bit far from hikes and main excursions, but still worth it if you can go. Tamarindo is beautiful for beach and surf vibes, this hotel is walkable or a short uber ride (approx $4 USD) away from the Main Street and beach.