4/10 Poor
Yael
Traveled with family
Jul 2, 2025
Let’s start with the good: Service was great, and views are gorgeous! My daughters (7 &4) truly enjoyed the 4 swimming pools and the beach is amazing! I would say 98% of guests at the hotel were local (from Costa Rica), which I enjoyed! AC in both rooms worked great, but other than that, rooms are dated. Beds were a bit hard and pillows too thick for my taste. (I asked for thinner pillows, but I was told they only have that kind). The worst part of our stay was the food. Every morning they served the same (which I wouldn’t necessarily mind if it was actually tasty). One morning not even the pancakes taste good. Afternoon snacks were also the same every day. Burgers made to request were not good. We ended up eating most of our meals outside the hotel. I would strongly encourage you to not pay for the all inclusive option. Either get a room with a kitchen, or eat at all the other local restaurants by the beach, which were great!
Yael
Stayed 4 nights in Jun 2025