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Arkana Motel Maryborough, SureStay Collection by BW

Property class: 3

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Photo gallery for Arkana Motel Maryborough, SureStay Collection by BW

Bicycling
A compact kitchen with white cabinets, a black refrigerator, a microwave, and a flat-screen TV. There is a dining area with a round table and chairs, and a bed with a gray blanket.
A modern living room with a glass-top table, black chairs, a grey sofa, and a flat-screen TV mounted on the wall.
A hotel room with two beds, a window with curtains, a wooden panel wall, and a white door.
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
46 Ferry Street, Maryborough, QLD, 4650
  • Place, Brennan And Geraghtys Store Museum
    ‪10 min walk‬
  • Place, Mary Poppins Statue
    ‪2 min drive‬
  • Place, Brolga Theatre and Convention Centre
    ‪2 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪35 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking, Microwave

A modern hotel room with a desk, two beds, a TV, and a window with curtains.

Family Room, 2 Queen Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Microwave

A modern hotel room with two beds, a wooden slat wall, a large window, and a bathroom with a glass shower.

Family Room, Multiple Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a nightstand, a chair, a window with curtains, and a view of parked cars outside.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

A hotel room with two beds, a window with curtains, a wooden panel wall, and a white door.

Standard Room, Multiple Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of greenery.

Standard Room, 3 Twin Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Apartment, 1 Twin Bed, Non Smoking, Kitchenette (Living Room)

A bedroom with a bed, a window with blinds, a bedside table, and a headboard.

Standard Apartment, 1 Twin Bed, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Apartment, 1 Twin Bed, Non Smoking, Kitchen (Living Room)

A modern living room with a glass-top table, black chairs, a grey sofa, and a flat-screen TV mounted on the wall.

Standard Apartment, 1 Twin Bed, Non Smoking, Kitchen (Living Room)

  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed

About the neighborhood

Maryborough

Located in Central Maryborough, Arkana Motel Maryborough, SureStay Collection by BW is a leisurely stroll from sights such as Brennan And Geraghtys Store Museum and Station Square Shopping Centre. The 33 rooms at this 3-star motel include microwaves, electric kettles, and flat-screen TVs.
View more Motels in MaryboroughOpens in a new window

What's nearby

  • Brennan And Geraghtys Store Museum - 10 min walk - 0.6 miles
  • Gallipoli to Armistice Memorial - 2 min drive - 1.2 miles
  • Mary Poppins Statue - 2 min drive - 1.0 mile
  • Customs House Interpretive Centre - 2 min drive - 1.0 mile
  • Brolga Theatre and Convention Centre - 2 min drive - 1.5 miles

Getting around

  • Maryborough Station - 16 min walk
  • Hervey Bay, QLD (HVB) - 38 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Guzman Y Gomez - ‬11 min walk
  • ‪Westside Tavern - ‬3 min drive
  • ‪Red Rooster - ‬1 min walk
  • ‪Sandy's Fish Shop - ‬1 min drive

About this property

Arkana Motel Maryborough, SureStay Collection by BW

Guests staying at Arkana Motel Maryborough, SureStay Collection by BW enjoy an outdoor pool, express check-in, and express check-out. Self parking is available for AUD 1 per week. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include laundry facilities, barbecue grills, and a vending machine.
45-inch flat-screen TVs come with digital channels. Beds sport premium bedding and bathrooms offer free toiletries. Microwaves, electric kettles, and desks are also standard.
Recreational amenities at the motel include an outdoor pool.

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  • Air conditioning
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Property amenities

Parking and transportation

  • Uncovered self parking on site (AUD 1 per week)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the riverwalk
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • 3 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: AUD 1 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 7:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arkana Maryborough
Arkana Motel
Arkana Motel Maryborough
Arkana Motel Motel
Arkana Motel Maryborough
Arkana Motel Motel Maryborough

Frequently asked questions

What can I see within easy reach of Arkana Motel Maryborough, SureStay Collection by BW?

This motel is situated in Central Maryborough within a short 10-minute walk of Brennan And Geraghtys Store Museum and also 11 minutes on foot from Station Square Shopping Centre. You'll also find Elizabeth Park Rose Gardens and Anzac Park and Ululah Lagoon less than a mile away.

How much does it cost to stay at Arkana Motel Maryborough, SureStay Collection by BW?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Arkana Motel Maryborough, SureStay Collection by BW on Oct 13, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arkana Motel Maryborough, SureStay Collection by BW feature a casino at the property?

No, Arkana Motel Maryborough, SureStay Collection by BW doesn't have a casino.

Is there an indoor pool at Arkana Motel Maryborough, SureStay Collection by BW?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 7:00 PM.

Does Arkana Motel Maryborough, SureStay Collection by BW have a restaurant with a breakfast menu?

No, Arkana Motel Maryborough, SureStay Collection by BW doesn't have a restaurant that serves breakfast.

Does Arkana Motel Maryborough, SureStay Collection by BW allow pets to stay free of charge?

No, pets aren't allowed at Arkana Motel Maryborough, SureStay Collection by BW though service animals are welcome.

How close is the airport from Arkana Motel Maryborough, SureStay Collection by BW?

The closest major airport to Arkana Motel Maryborough, SureStay Collection by BW is Hervey Bay, QLD (HVB), which is 24.3 mi away (38 minutes by car).

Arkana Motel Maryborough, SureStay Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 224 reviews
Rating 8 - Good. 88 out of 224 reviews
Rating 6 - Okay. 45 out of 224 reviews
Rating 4 - Poor. 17 out of 224 reviews
Rating 2 - Terrible. 26 out of 224 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean,parking too as we had 2 cars with my partner.shops were also near by
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
It was a Great Stay the Bed was really comfy Staff were very accommodating overall it was a pleasant experience .
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for my plans. Staff were friendly and helpful with check in (using the keypad to enter room). Room was neat and tidy, the main room has been updated with fresh paint, modern light fittings, new floor coverings etc but the bathroom is quite outdated. Plenty of parking. Even though the hotel was on the Main Street, you could not hear the traffic noise. Within walking distance to shopping centre and food outlets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable Staff were welcoming and friendly 😊
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Very basic, two single beds, management was great though.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not believe the photos, in a desperate need of renovations, definitely very outdated and awful stench of mould. Staff were very friendly and welcoming though we will not stay here again 😞
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good bed and shower
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Room was clean. Towels were clean. Okay for a night
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly service
Verified review

8/10 Good

Liked: Cleanliness
Check-in was by emailed code as there was no one at reception. Having said that, the staff we met later were friendly and helpful.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well loved property and the staff look after it. The staff are very approachable and made the stay great. Parking and secure. Close to town. Not noisy even tho it’s just off the highway.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The place was very very clean. They are making alot of improvements by refurbing which is excellent to see. Check in is simple and efficient. Honestly can't understand some of the reviews on here - Paying $140 a night and expecting the a 5 star hotel. The beds are fine, sheets are freshly laundered, free tea and coffee and biscuits
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Catfish. Nice people running it but it is awful. They do the best they can.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Liked the self service BBQ. Recommended highly. Very quiet and comfortable
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The motel is showing its age. Our room did have new refrigerator, air conditioner and TV but the shower and toilet needs a make over.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities

Never stay there

The place was an absolute mess, people sitting on the ground in the car park, todlers running around the car park
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The prostitute working next door to our room ..all night
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud. Dirty. Old.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Couldn't stay there. No privacy. Couldn't even watch tv without anyone seeing what you're doing
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelly,very noisy not worth half the money i paid,i do not recommend this place
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired

It was run down and the bathroom wasn’t clean with hairs on the sink, mould on shower grouting and unclean bench in bathroom. The bed was comfortable and clean though.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was extremely uncomfortable, bathroom had not been cleaned. Window luvers missing in the bathroom. Did not feel safe and slept with a chair pushed against the door.
Stayed 2 nights in Sep 2025

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