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Riad Elisa

5.0 star property

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Photo gallery for Riad Elisa

Indoor pool
Garden
Rooftop terrace
Interior
Turkish bath, body treatments, hot stone massages, deep-tissue massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Ksour Rue Sidi Lyamani nº 21, Marrakech, 40000
  • Place, Souk of the Medina
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Place, Koutoubia Mosque
    ‪7 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | View from room

Standard Double Room, 1 Bedroom

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, soundproofing

Luxury Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Marrakech

Located in Medina, Riad Elisa is within a 10-minute walk of popular sights such as Jemaa el-Fnaa and Koutoubia Mosque. This 13-room, 5-star riad has a restaurant along with conveniences like a full-service spa and an indoor pool. It's connected to a shopping center in central Marrakech and also close to Le Grand Casino de La Mamounia and Bahia Palace.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Dar el Bacha Palace - 1 min walk - 0.1 miles
  • Souk of the Medina - 5 min walk - 0.3 miles
  • Le Jardin Secret - 5 min walk - 0.3 miles
  • Jemaa el-Fnaa - 7 min walk - 0.4 miles
  • Koutoubia Mosque - 7 min walk - 0.4 miles

Getting around

  • Marrakech Central Station - 9 min drive
  • Menara Airport (RAK) - 12 min drive

Restaurants

  • ‪Argana - ‬7 min walk
  • ‪Safran By Koya - ‬4 min walk
  • ‪The Rooftop Terrace - ‬2 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪Bab Ftouh - ‬7 min walk

About this property

Riad Elisa

Guests staying at Riad Elisa enjoy access to a full-service spa, an indoor pool, and a steam room. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury riad include free WiFi in public areas, coffee/tea in a common area, and express check-in.
26-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sitting areas, ceiling fans, and safes are also standard.
Recreational amenities at the riad include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 100
  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 18 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Riad Elisa Marrakech
Elisa Marrakech
Riad Elisa Riad
Riad Elisa Marrakech
Riad Elisa Riad Marrakech

Frequently asked questions

Is a free cancellation option available at Riad Elisa?

Riad Elisa provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see around Riad Elisa?

This riad is situated in Medina within a short 7-minute walk of Jemaa el-Fnaa and also 15 minutes on foot from Le Grand Casino de La Mamounia. You'll also find Marrakech Plaza and Bahia Palace within a short drive.

Will I be able to park at Riad Elisa?

No, this riad doesn't offer parking.

Is there a spa available at Riad Elisa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and body wraps.

Are there luxury amenities available at Riad Elisa?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and deep-tissue massages at this riad.

Does Riad Elisa include a casino?

No, Riad Elisa doesn't have a casino.

Will I find an indoor pool at Riad Elisa?

Yes, this riad has an indoor pool.

What amenities will couples enjoy at Riad Elisa?

There are plenty of amenities for couples at this riad, including a restaurant, an indoor pool, and a bar/lounge.

Does Riad Elisa have a hot tub?

No, but this riad does have a steam room.

Does Riad Elisa feature a restaurant that includes a breakfast menu?

Yes, Riad Elisa serves continental breakfast each morning for a surcharge from its restaurant.

Will Riad Elisa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Riad Elisa.

Does Riad Elisa have connecting rooms available?

No, there aren't connecting guestrooms at this riad.

Where is the closest airport to Riad Elisa?

The closest major airport to Riad Elisa is Menara Airport (RAK), which is 3.7 mi away (12 minutes by car).

Can I book a room with a balcony at Riad Elisa?

No, you won't find guestrooms with balconies at Riad Elisa.

Riad Elisa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 120 reviews
Rating 8 - Good. 32 out of 120 reviews
Rating 6 - Okay. 14 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 10 out of 120 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and Historic, with Warm Welcome

When a hotel shares your name, you have high standards. Riad Elisa surpassed mine. The welcome when I arrived was very warm - with not only tea and cookies but the woman from customer service sitting down next to me and finding out when I wanted to do in Morocco so she could present specific ideas. The room is fab mix of modern and historic with huge bathroom. I've had breakfast at five riads and hotels in Marrakech and this was definitely the best. The hammam spa downstairs is AMAZING - absolutely magical with deep blue tile and splashes of gold. I loved it!
Verified

8/10 Good

ISAAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel très compétent et très accueillant.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad magnifique à la décoration subtile, idéalement situé dans la médina. Les suites juniors sont spacieuses et agréables, le Spa étant tout simplement splendide avec des soins au top. La restauration n'est pas en reste avec un petit déjeuner copieux et des plats délicieux. Enfin le personnel est d'une gentillesse et serviabilité parfaites. Merci pour ce magnifique séjour en famille !
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

mujahid

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice hotel love the area the hotel spa was amazing to
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

Anon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the hotel was closed without prior notice.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Mrs Mary swift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is just perfect! The riad is stunning and the staff are totally amazing! The rooftop is a must visit as it’s beautiful. A perfect riad and location for a Marrakesh trip
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property 2 months ahead of time. The day of my arrival they cancelled on me and said they did not have room for my reservation
Stayed 10 nights in Dec 2019
Verified

4/10 Poor

Lina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Für diesen Preis ist dieser Riad nicht empfehlenswert. Wir hatten als erstes ein Zimmer es hat nach Kanalisation gerochen, wir konnten anschliessend das Zimmer wechseln. Zudem hatten wir 1 Tag lang kein Wasser und 2 Tage kein W-LAN. Die Austattung vom Riad sieht schön aus jedoch ist es in jedem Zimmer sehr kalt. P
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe Riad au cœur de la médina

Très beau Riad avec de belle chambre et un SPA magnifique. Le Riad est proche de tous se qu’il y a à visiter.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unwelcoming to guest also be careful of the staff trying to pocket your cash instead of using the credit card machine when paying for breakfast Sketchy employees!!!!!! Extremely limited staff available. Spa is okay but massage therapist were probably trained in the Amazon jungle I could massage myself better
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente disponibilité du personnel. Je n'ai pas aimé la mauvaise communication entre le riad et expedia. La première nuit n'était pas confirmée par le riad alors qu'elle l'était par Expedia, conclusion : pas de chambre disponible !
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Zen Riad

Riad Elisa was our favorite in Marrakech! It’s very clean and has a more modern / zen vibe and look. The rooftop terrace was beautiful for drinks at sunset. The staff were all very nice and helpful and the location was ideal. Easy to find right on the edge of the Medina and near a part of the souk that was easier to navigate. We did not do breakfast there as it was overpriced when most places include it and there airport pickup is overpriced too. But those are the only downfalls. Everything else was awesome and would definitely stay there again.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très beau Riad confort avec un magnifique Spa

Riad très facile d'accès - très beau bien maintenu le Spa est réellement magnifique Très bon accueil mais service manquant de présence
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and couldn’t help us enough.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito, fresco in una zona comodissima! Personale impeccabile!
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loubna est une personne géniale, qui permet une intégration parfaite et sait résoudre tous les problèmes encore un rien de temps. Sa bonne humeur et ses conseils ont contribué à notre voyage qui s’est déroulé à la perfection ! Merci aussi aux équipes de nettoyage et au gardien de nuit pour leurs rapidité et leur efficacité ! Je conseille les yeux fermés !
Stayed 5 nights in Aug 2019
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

Not good bad staff, bad attitude, dirty rooms!
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

I went with my friend and the stay was amazing. The place is super clean. The dinner was nice. I would just suggest a change in breakfast cause it was the same everyday. Other than that i had an amazing time at Riad Elisa
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing road. Staff makes you feel like family.

It was amazing. Beautiful quaint stay. Right in middle of Luxor District of old marrakech. Great experience rather than a resort hotel.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in a very good place. Good services and people.
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Alys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location! Warm Service and Very Clean!

Choose the Deluxe rooms the Duplex are small and on the lower floor, and ask for a room away from the main door if you don't want to be woken in the night from other guest coming back. Overall perfect location and relax Riad for your visit to Marrakech. Good food with a relaxed Spa! all you need. Enjoy!
Stayed 6 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a suite duplex with downstairs patio. Was “upgraded” to a room with no patio and was unable to get our original room because they had given it away to someone else. Bathroom door handle was broken off on the inside, so you had to leave it open or have someone let you out when you were finished.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Building is impressive and has been nicely restored, but remains a work in process. - Air conditioning cut out during 2 of the nights at the Riad and room was sweltering without it - No keys are provided to Riad entrance door, which is locked overnight and attended by a night manager - we were woken up by repeated loud knocking in the early hours of one morning - Rooftop is still closed and apparently under renovation for another 3 months; had this been clearer at the time of booking, would likely have selected a different place to stay
Stayed 5 nights in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities
The reception room and courtyard were beautiful, however, I am quite disappointed in the rooms. There was a huge issue with the plumbing in both of the rooms I booked. I would find leaks/puddles of water outside of the bathroom in the morning, and there was also a pungent odor upon entering the room itself throughout the entire duration of our stay. It is important to note that the front desk/concierge closes at night so if you would like to contact someone regarding such issues, you must do so during the day.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Property

What an amazing property! First, the location, just inside the old city walls & a short walk from the main square, was on point!! The staff was welcoming & helpful, rooms super clean & comfortable. Don’t miss the traditional Haman offered by their spa. The spa was a lovely setting to relax after the chaos of the old city streets. Definitely plan to stay again, hopefully soon.
Stayed 6 nights in Mar 2019