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Crystal Hotel - Pacha Marrakech

5.0 star property
Luxury hotel with free breakfast and airport shuttle service

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Photo gallery for Crystal Hotel - Pacha Marrakech

Lounge
Interior
Hallway
Exterior
Sundeck

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000
  • Avenue Mohamed VI
    ‪7 min walk‬
  • Agdal Gardens
    ‪12 min walk‬
  • Jemaa el-Fnaa
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

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Room options

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Marrakech

Located in Mechouar-Kasbah within a short walk of Avenue Mohamed VI, Crystal Hotel - Pacha Marrakech is within a few miles (5 km) of other popular sights such as Jemaa el-Fnaa. This 11-room, 5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Avenue Mohamed VI - 7 min walk - 0.4 miles
  • Agdal Gardens - 12 min walk - 0.6 miles
  • Oasiria Water Park - 4 min drive - 1.9 miles
  • Jemaa el-Fnaa - 5 min drive - 3.2 miles
  • Bahia Palace - 6 min drive - 3.2 miles

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪Nouba - ‬19 min walk
  • ‪Boucherie Hammoud - ‬6 min drive
  • ‪Adam Park Hotel - ‬12 min walk
  • ‪Dar Soukkar - ‬3 min drive

About this property

Crystal Hotel - Pacha Marrakech

Luxury hotel with free breakfast and airport shuttle service
At Crystal Hotel - Pacha Marrakech, guests enjoy a nightclub, an outdoor pool, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, express check-in, and express check-out.
Guests can expect to find free WiFi and 42-inch plasma TVs with satellite channels and DVD players. Bathrooms offer designer toiletries and bathrobes, and pillowtop beds with premium bedding ensure a restful night. Balconies, sitting areas, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar

Things to do

  • Nightclub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 13,003 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available on request). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Hotel Marrakech
Crystal Hotel Pacha
Crystal Hotel Pacha Marrakech
Crystal Pacha
Crystal Pacha Marrakech
Hotel Crystal Marrakech
Hotel Pacha Marrakech
Pacha Hotel Marrakech
Pacha Marrakech
Crystal Pacha Marrakech
Crystal Hotel - Pacha Marrakech Hotel
Crystal Hotel - Pacha Marrakech Marrakech
Crystal Hotel - Pacha Marrakech Hotel Marrakech

Frequently asked questions

What is there to do close to Crystal Hotel - Pacha Marrakech?

This hotel is situated in Mechouar-Kasbah within a short 6-minute walk of Avenue Mohamed VI and also 12 minutes on foot from Cinema Megarama. You'll also find Jemaa el-Fnaa and Bahia Palace within a short drive.

Is there parking available at Crystal Hotel - Pacha Marrakech?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crystal Hotel - Pacha Marrakech feature a casino at the property?

No, Crystal Hotel - Pacha Marrakech doesn't have a casino.

Is there an indoor pool at Crystal Hotel - Pacha Marrakech?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crystal Hotel - Pacha Marrakech good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a nightclub.

Are there hot tubs at Crystal Hotel - Pacha Marrakech?

No, there isn't a spa tub at this hotel.

Does Crystal Hotel - Pacha Marrakech have a restaurant with a breakfast menu?

Crystal Hotel - Pacha Marrakech offers free breakfast though there is no restaurant.

Does Crystal Hotel - Pacha Marrakech allow pets to stay for free?

No, pets and service animals aren't allowed at Crystal Hotel - Pacha Marrakech.

Are there connecting rooms at Crystal Hotel - Pacha Marrakech?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crystal Hotel - Pacha Marrakech?

The closest major airport to Crystal Hotel - Pacha Marrakech is Menara Airport (RAK), which is 3.3 mi away (10 minutes by car).

Are there rooms with balconies at Crystal Hotel - Pacha Marrakech?

Yes, every guestroom at Crystal Hotel - Pacha Marrakech comes with a balcony.

Crystal Hotel - Pacha Marrakech Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

8.0/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Em, E

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great decor/food, large rooms, but sub par service

Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.

2/10 Terrible

Roy, The Netherlands

Disliked: Cleanliness, staff & service, property conditions & facilities

very ver bad, poor service and maintenance

Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal

8/10 Good

Gilles, France

Liked: Cleanliness, property conditions & facilities, room comfort

À very good place but service need be improved

The hotel is good and facilities also nice pool the service has to be improved staff need be better trained

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not worth the effort

Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way

10/10 Excellent

Souhila, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Séjour inoubliable magique

4/10 Poor

Bouchra, Paris

Disliked: Staff & service, property conditions & facilities, room comfort
Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.

8/10 Good

nico, marrakech

Liked: Cleanliness, staff & service, room comfort

Hotel genial

Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christophe DAMLENCOUR, FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolute Katastrophe..!!!

Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen

8/10 Good

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour s amuser!

Hotel idéal pour se distraire avec une très belle discotheque! Personnel de l hotel très agréable avec la volonté de rendre service. Seul bémol le restaurant de l hotel: très cher, personnel pas très serviable et nourriture passable... Il en reste un avis global très positif pour se distraire!!!

6/10 Okay

¨Patrick, france

Disliked: Cleanliness, property conditions & facilities, room comfort
Bel établissement qui mériterait d'être mieux entretenu.

4/10 Poor

sand et lolo, dijon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hôtel vraiment en dessous de nos attentes!!!

Musique du bar très forte jusqu a 2h du mat..on nous a replacé dans une autre chambre .bel effort du personnel mais le bruit était toujours présent.absence de wifi dans les chambre(ok à l accueil seulement )..bref!nous connaissions déjà le Crystal pour sa piscine et son restaurant mais cela a du coup perdu de son charme surtout pour un 5*!le jardin et la piscine restent malgrès tout un vrai havre de paix....personnel très agréable .

10/10 Excellent

Chantal, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel à l'écoute et qui fait de son mieux

Hôtel un peu bruyant, mais connaissant déjà l'endroit, j'étais au courant de ce petit désagrément. Par contre, le matin, c'est vraiment très calme. A signaler, un petit-déjeuner excellent.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

2/10 Terrible

LL, PARIS

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Une catastrophe !!!!

cet hotel est une cata!!! il fut construit pour avoir la possibilité d'avoir le droit d'ouvrir une boite de nuit le pacha ! Les clients de l'hotel ne sont pas priviligié du tout . Les chambres donnent sur le Rose Bar , Musique a fond jusqu'a 2h du Matin , impossible de Dormir avant . On a du changer de Chambre , ensuite plus d'une heure le matin pour avoir un petit dejeuner dont la qualité est a revoir ( 1 seule boisson , viennoiserie trop cuite , il manque toujours un truc ) , ensuite sommier de la nouvelle chambre dont les les lattes sont cassées ( a desolé on ne peut rien faire ) . Quel dommage de gacher un tel endroit aussi beau

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget hyggelig personale Samt meget fint hotell

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPLENDIDE

Quel séjour splendide !!!! Du rêve à chaque instant. Le personnel très serviable, un véhicule à notre disposition en permanence. Des chambres très confortables, une literie très haut de gamme. J'espère vite y retourner.

2/10 Terrible

Jean-Pierre, LE CASTELLET , var , FRANCE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Loin de tout l'hôtel Crystal Pacha Marrakech ne respecte pas les engagements pris , ni ses clients

loin de tout . L'hôtel a été privatisé pour un mariage . Restaurants inaccessibles pour bénéficier de la demi pension . Pas de salons d'accueil alors que le bar est fermé le jour , piscine fermée , sans compter le bruit toute la nuit du dimanche au lundi empêchant de dormir . Pas de petit déjeuner buffet . Le matin du départ dossier égaré ! On a essayé de me faire payer tout le séjour une seconde fois avant de me demander de prouver mon contrat avec Expédia ! Résultat : Plus le temps de prendre le petit-déjeuner continental servi dans la chambre . Les suites junior sont spacieuses et confortables mais très mal éclairées . La pénombre est permanente .Mal aménagées , les terrasses sur le toît sont inutilisables , sauf à vouloir cuire . au total un séjour catastrophe où LES PRESTATIONS PAYEES NE M4ONT PAS ETE DELIVREES .

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