From the moment I arrived, the experience was unacceptable. The staff immediately charged me an additional fee simply for checking in late, something that should have been handled with basic professionalism and courtesy. During my stay, while I was away attending my course, I received a call accusing me of not checking out, even though my reservation clearly extended until the following day. This demonstrates either gross incompetence or a complete disregard for guests. The staff were not only unapologetic but also consistently rude throughout the interaction. Their behavior reflects a lack of integrity and respect for customers. I would strongly advise against staying here, as this establishment seems more interested in exploiting guests than providing even the most basic standard of hospitality.