The property is very convent to the mall and restaurants, just walking distance. The most hated about this place is the communication. I contact them through Expedia and it says the property will email me. I waited by no email was received or any notification thru Expedia. We went there and just found out that thereās different towers, like 8 of them. There 2 towers along the street , the first tower told me that my name is not on their list and I should try the 2nd tower which I did. The 2nd tower guest specialist told me that Iām not on the list. Asked me if I contacted the person /phone number that is listed on Expedia. I told them I did but nobodyās answering and cannot even leave a message. Itās a non working number. I beg the lady to find us any room since itās Christmas Eve and cannot find any decent accommodation thatās within our budget. So she was able to accept us which I am so thankful with her and the security who helped us with our bags. When we get there, itās only one queen bed with no blanket, just a quilt. I did reserve for 4 people but thereās no way for us to fit in the bed. So thereās a futton bed bed thereās no bedsheet, no blanket. We asked the front desk and they said we can tell the host by calling the number on our reservation which is a non working number. Thereās no way for us to get or buy a bedsheet or towel since itās late at night and weāre so tired from a long 18 hours flight. Drain is clogged, no extra tissue paper and cockroaches.