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Hyatt Centric Gran Via Madrid

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Photo gallery for Hyatt Centric Gran Via Madrid

A rooftop terrace with outdoor seating, a statue, and a view of the cityscape.
Property video
Exterior
A restaurant with indoor seating, a bar area, and a view of the cityscape.
A restaurant with round tables, chairs, and a cactus decoration.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for 1 KING TERRACE

A hotel room with a bed, a round table, a sofa, a desk, and a view of buildings through large windows.

1 KING TERRACE

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

Exterior detail

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Gran Via View)

Room, 1 King Bed, Non Smoking (Gran Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking (Gran Via View)

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

A hotel room with a bed, a sofa, a small round table, and a chair. There is a view of a building through the window.

Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, Non Smoking

A modern hotel room with a large bed, a sofa, a small table, a bookshelf, and a window with curtains.

Executive Suite, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Grand Via View)

A hotel room with a large bed, two chairs, a small table, and large windows offering city views.

Junior Suite, Non Smoking (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a wall-mounted artwork, and a wooden floor.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for King Terrace Gran Via View

A hotel room with a bed, a round table, a sofa, a desk, and a view of buildings through large windows.

King Terrace Gran Via View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking, Terrace

Suite, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a separate sitting area, a bathroom with a vanity, and a large mirror.

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Gran Via)

A modern living room with a wooden dining table, grey sofas, and a balcony with a view.

Suite, Non Smoking (Gran Via)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Fenix)

A modern living room with a sofa, a chair, a coffee table, a TV, and a large window with curtains.

Suite, Non Smoking (Fenix)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Hyatt Centric Gran Via Madrid is adjacent to Gran Via and within a 5-minute walk of other popular sights like Puerta del Sol. This 159-room, 5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de Callao - 3 min walk - 0.2 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Tapa Tapa - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk

About this property

Hyatt Centric Gran Via Madrid

Guests of Hyatt Centric Gran Via Madrid enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a terrace.
55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 29 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hyatt Centric Gran Via Madrid?

Hyatt Centric Gran Via Madrid offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Aug 24, 2026 start from $270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hyatt Centric Gran Via Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find El Retiro Park and Plaza de España less than a mile away.

Is parking available on site at Hyatt Centric Gran Via Madrid?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Are there luxury amenities available at Hyatt Centric Gran Via Madrid?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and 2 bars/lounges.

Does Hyatt Centric Gran Via Madrid feature a casino on the premises?

No, Hyatt Centric Gran Via Madrid doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Gran Via Madrid?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Centric Gran Via Madrid?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a minibar.

Does Hyatt Centric Gran Via Madrid have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Centric Gran Via Madrid feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Gran Via Madrid serves buffet breakfast for a surcharge each morning at Hielo y Carbon.

Will Hyatt Centric Gran Via Madrid allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Gran Via Madrid for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.

Does Hyatt Centric Gran Via Madrid have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hyatt Centric Gran Via Madrid?

The closest major airport to Hyatt Centric Gran Via Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hyatt Centric Gran Via Madrid?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a terrace where guests can enjoy city views.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1005 reviews
Rating 8 - Good. 127 out of 1005 reviews
Rating 6 - Okay. 35 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

TANER KORAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and spacious room !
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

boutros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wa nice place ,staff was friendly
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

steen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally very nice hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located. Hotel staff went out of the way to be hospitable and ensure we enjoyed our stay. Breakfast was also great with great service. Highly recommend!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been there multiple times and will back for sure.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Friendly and helpful
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, the room was spacious for Spain, and it was very clean. The staff ws all very helpfull.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Everthing was perfect !!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

RAFAEL

Liked: Cleanliness, property conditions & facilities
Best location, rooftop a plus.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was incredible! The room was so beautiful and very well stocked. The room was very clean and really appreciate the layout and decorations. Truly an amazing experience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
Suite was impeccable
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was so kind and attentive. The hotel was very clean and well appointed. The location was amazing for being right in the heart of the city. You can walk out the door & the vibrant city is right there with great shopping & restaurants nearby. We will definitely stay here again!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Marko

Liked: Cleanliness, property conditions & facilities
Fantastic staff, location and overall feel. The minor issue we had was corrected promptly and accordingly. Would stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is the shower floor is very slippery, recommend putting treads on floor.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Madrid. Staff very attentive, professional, and friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Satyanarayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff and location. Would definitely come back again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Amazing stuff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly all about the experience—and it absolutely delivers. From the moment you arrive, everything feels elevated. The views overlooking the city center. The location is perfect, just steps away from great shopping and everything you need. Breakfast was a true 5-star experience with a wide variety of high-quality options. A beautiful stay from start to finish—I would definitely come back!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic place to stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean , very nice staff
Stayed 1 night in Oct 2025