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Hotel Retama Machupicchu

3.0 star property
Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs
VIP Access

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Photo gallery for Hotel Retama Machupicchu

Habitación Matrimonial Superior, 1 King bed | 1 bedroom, premium bedding, in-room safe, desk
Superior Triple Room, 3 Twin Beds, Mountain View | 1 bedroom, premium bedding, in-room safe, desk
Interior entrance
Front of property
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Aguas Calientes Hot Springs
    ‪7 min walk‬
  • Huayna Picchu
  • Inca Trail
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Room options

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds | 1 bedroom, premium bedding, in-room safe, desk

Habitación Doble Superior, 2 Twin beds

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed | 1 bedroom, premium bedding, in-room safe, desk

Habitación Familiar Superior, 1 King bed & 1 Twin bed

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room, 3 Twin Beds, Mountain View

Superior Triple Room, 3 Twin Beds, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Superior Triple Room, 3 Twin Beds, Mountain View

  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed | 1 bedroom, premium bedding, in-room safe, desk

Habitación Matrimonial Superior, 1 King bed

7.2 out of 10
Good
(5 reviews)
  • 129 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Machu Picchu

Hotel Retama Machupicchu places you next to Historic Sanctuary of Machu Picchu and within a 5-minute walk of Aguas Calientes Hot Springs. This 20-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and dry cleaning/laundry services.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 miles
  • Manco Capac Square - 4 min walk - 0.2 miles
  • Aguas Calientes Hot Springs - 7 min walk - 0.4 miles
  • Temple of the Condor - 12 min drive - 2.1 miles
  • Central Plaza - 12 min drive - 2.1 miles

Getting around

  • Machu Picchu Station - 3 min walk

Restaurants

  • ‪Coffee Trotter Peru - ‬1 min walk
  • ‪Inka Wasi - ‬3 min walk
  • ‪El Antojito Polleria - ‬2 min walk
  • ‪Cala - ‬3 min walk
  • ‪El Mapi - ‬3 min walk

About this property

Hotel Retama Machupicchu

Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs
Hotel Retama Machupicchu features free WiFi in public areas, free newspapers, and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has a garden.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include safes, phones, and desks.

Languages

English, Spanish

Similar properties

Front of property

Vilas Insight Hotel Machupicchu

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 92 reviews
Vilas Insight Hotel Machupicchu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 11:00 AM—-midnight
  • Check-out: 9:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20603725426

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • There are no elevators.

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

What's there to see around Hotel Retama Machupicchu?

This hotel is located in Machu Picchu, just steps from Historic Sanctuary of Machu Picchu and Manco Capac Square, and within a short walk of Aguas Calientes Hot Springs. You'll also find Cerro Machupicchu and Putucusi less than a mile away.

Is there parking available at Hotel Retama Machupicchu?

No, there isn't parking available at the hotel.

Does Hotel Retama Machupicchu feature a casino at the property?

No, Hotel Retama Machupicchu doesn't have a casino.

Will I find an indoor pool at Hotel Retama Machupicchu?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Retama Machupicchu?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a garden and a 24-hour front desk.

Are there hot tubs at Hotel Retama Machupicchu?

No, there isn't a spa tub at this hotel.

Does Hotel Retama Machupicchu feature a restaurant that includes a breakfast menu?

Hotel Retama Machupicchu offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Retama Machupicchu allow pets to stay free of charge?

No, pets aren't allowed at Hotel Retama Machupicchu.

Does Hotel Retama Machupicchu have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Retama Machupicchu?

No, there aren't any guestrooms with balconies at Hotel Retama Machupicchu.

Hotel Retama Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 375 reviews
Rating 8 - Good. 85 out of 375 reviews
Rating 6 - Okay. 32 out of 375 reviews
Rating 4 - Poor. 10 out of 375 reviews
Rating 2 - Terrible. 14 out of 375 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sharlyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Stayed 2 nights in Jun 2025

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The place is good but the staff - on the phone - was unhelpful and sometimes a bit rude. The staff onsite was very nice, not sure what was going on there. The hotel is very pretty.
Stayed 1 night in Jan 2025

10/10 Excellent

Maricielo

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was wonderful! Hotel was clean and cozy. Staff was friendly. Cloti made us feel at home.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel, APO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to ensure we had a great stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Xifan, Walnut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Anisley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff very friendly and nice , the bathroom was horrible 😩
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideally situated close to everything and away from the trains and busses.... they're loud
Stayed 4 nights in Dec 2024

10/10 Excellent

James, Rhyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area. Would recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Sergia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Armen

Disliked: Cleanliness, property conditions & facilities
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, San Antonio

Traveled with partner
Liked: Amenities, property conditions & facilities
The water was out at Ratama but they automatically transferred us to hotel Tara next door which was great, including 5am breakfasts for those getting an early start to MachuPichu
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

4/10 Poor

osvaldo

Traveled with group
Liked: Cleanliness, staff & service
WiFi did not work for entire visit It was hard to regulate the shower water each morning. The sink is designed in such a way that if you are not careful the faucet sprays right into you. It wet me Big time. There is no ventilation in room - except for a window that leads to hallway so you have to balance between keeping it open for some air and therefore hearing all the noise from the hallway/ street.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Business traveler
Disliked: Cleanliness

Dissapointed

I choosed ths hotel due to the Reviews and I am dissapointed, staff not friendly, room small, noisy, I was able to hear whatever happend in the building including my neightborh shower, see the lights. Breakfast was standart, nothing amazing, no eggs, etc
Stayed 1 night in Oct 2024

8/10 Good

Stephan, Berlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel with a very friendly team, clean and practical rooms right by the river. Perfect to concer Machu Picchu and surroundings.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a quiet part of town, and it was easy to get the bis to machu picchu from there, also all the reaturants around that part of town are great, the people are so friendly and helpful
Stayed 1 night in Oct 2024

8/10 Good

Anjali

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but it was a bit noisy and there were quite a few bugs in my room, especially at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

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