2/10 Terrible
Danielle
Traveled with family and small children
Jul 14, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a lot of cleaning, maintenance, and updates. Our room was on the third floor. There is not an elevator, and the staircase and landing leading to the rooms on the third floor are not air conditioned. It was very hot during our stay, and our room was warm upon entering. Everything felt dirty, with several stains on the walls. There was an open, used bar of soap on the counter. We turned up the a/c, and left for the evening. Upon returning late in the evening, my son flushed the toilet and it did not work. We removed the tank lid, and there was no chain attached to flush the toilet. We had to manually flush the toilet; the inside of the tank was black with dirt and/or mold.
The next morning we let the front desk know and they said someone would be out to fix it. When we returned late that evening it was fixed, however, they did not do anything in regards to cleaning the tank. The water from the bathroom vanity sink was discolored, very noticeable as the sink was white.
Breakfast was good on the first day, but after a full house on July 4th, options were limited on the 5th.
The room definitely looked more outdated and less clean than the online photos portray. Thankfully were only in the room to sleep, but it n full transparency, we were looking for a different property after the first night as it was very uncomfortable.
Danielle
Stayed 2 nights in Jul 2025