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Hotel Luzernerhof

4.0 star property
Boardwalk/promenade hotel in Lucerne with a 24-hour front desk

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Photo gallery for Hotel Luzernerhof

Classic Penthouse | Balcony
Lounge
Double Room | In-room safe, free WiFi, bed sheets
Interior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(63 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(15 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Penthouse

Classic Penthouse | In-room safe, free WiFi, bed sheets

Classic Penthouse

  • 753 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Luzernerhof is within a 5-minute walk of popular attractions such as Bourbaki Panorama and Lion Monument. This 64-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Lion Monument - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 6 min walk - 0.4 miles
  • KKL Lucerne - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Max Chocolatier - ‬1 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬1 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel in Lucerne with a 24-hour front desk
At Hotel Luzernerhof, guests have access to free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
28-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Espresso makers and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $161
Jan 14 - Jan 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Hotel Luzernerhof?

Hotel Luzernerhof provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Luzernerhof?

As of Jan 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on Jan 11, 2026 start from $136.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Luzernerhof?

This hotel is situated in Old Town Lucerne, just steps from Lake Side Promenade and Hofkirche, and within a short walk of Glacier Garden. You'll also find Lion Monument and Grand Casino Lucerne less than a mile away.

Is parking available on site at Hotel Luzernerhof?

Yes, though parking is available on request.

Does Hotel Luzernerhof have a casino at the property?

No, Hotel Luzernerhof doesn't have a casino.

Is there an indoor pool at Hotel Luzernerhof?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Luzernerhof?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as concierge services and a terrace.

Does Hotel Luzernerhof have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Luzernerhof feature a restaurant that includes a breakfast menu?

Hotel Luzernerhof offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Luzernerhof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Luzernerhof for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Luzernerhof?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Luzernerhof?

The closest major airport to Hotel Luzernerhof is Zurich Airport (ZRH), which is about 29.8 mi away.

Are there rooms with balconies that I can book at Hotel Luzernerhof?

Yes, some guestrooms at Hotel Luzernerhof offer a deck and may feature lake views.

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 298 out of 738 reviews
Rating 8 - Good. 273 out of 738 reviews
Rating 6 - Okay. 102 out of 738 reviews
Rating 4 - Poor. 44 out of 738 reviews
Rating 2 - Terrible. 21 out of 738 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service
Room was good; however lacked both heating or air con. We stayed 2 nights and dor the first 24 hours there was no hot water. We did bring to the attention of reception who advised that was the normal temp. But on the 2nd day we were able to have hot shower instead of cool. Location of hotel was very central to train stations, restaurants and shopping
Stayed 2 nights in Oct 2025

8/10 Good

Tianjiang, Edina

Liked: Cleanliness, staff & service
Old hotel, but it is clean and staff are helpful
Stayed 1 night in Sep 2025

8/10 Good

Anum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Rostam

Liked: Cleanliness, staff & service
The bathroom sink drained very slowly, and the shower door leaked because it wasn’t sealed properly. Everything else was fine and the location of the hotel is great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Xi Xuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in Sep 2025

6/10 Okay

Charles

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Luzernerhof is located in the heart of Luzern within 5 min. to the lake, 10 min. to train station, and other attractions. PROs: Location, location, location. Excellent location within walking distance of all attractions. The price is reasonable considering hotels in Switzerland - probably because of off-season. Room is spark clean and well equipped with every necessities. Buffet breakfast and restaurant are available even though I didn't use the latter. Bathroom is equipped with Soeder's soap which to my much liking - Made in Zurich of herbal attracts. CONs: Room needs more central lightings. There're only small desk lamp and floor lamps that barely light up the room. Floor alley is dark unless activated by a push of a button - something that guests may not know and they'd fall and trip on something. One particular staff member who is very mean and rough to customers at the morning break. I'm surprised by her attitude. Coffee is not from the machine, so we needed to ASK for it. I didn't ask for a refill due to the unpleasantness of this particular hotel assistant. There's also a female front desk staff who was very COLD and less smiling.
Stayed 3 nights in Sep 2025

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would call this a “no frills”, convenient, clean hotel. The rooms were spacious enough. Loved that the windows open. I enjoy the city noise, but other traveling companions found it a bit loud. Did not take advantage of the breakfast offered or the coffee in the morning. Plenty of places in the area to go for European breakfast. Extremely convenient to Lake Lucerne, Chapel Bridge & train station. Would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Ioannis

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Bela

Disliked: Staff & service, property conditions & facilities
Over priced, only coz of good location , very small room. breakfast not good , quality of ingredients sub standard and the person in the charge of breakfast was also very indifferent and rude
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Odd smell in the room. Bed was comfortable. Some staff were friendly some no to much. For the price breakfast should be included. Every hotel we stayed in Europe had breakfast included except this one. Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

lorenzo

Disliked: Staff & service, property conditions & facilities

Good location, nice breakfast, poor service.

The location is great, and the breakfast was really good. However, there were continual service issues. Our room was not ready at the 3 pm check-in time. We were put in a different, dark room. Two of the five lights didn’t work. We asked, but no no one came to fix them. They said they would have to call an electrician. The light was not fixed during our three night stay. The first day, our room was never cleaned. We asked twice, no one came. That evening finally a cleaner knocked on our door and offered fresh towels. Presumably, the service staff was very short staffed. We did receive apologies.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station and old town. Walkable and shops around the corner. The bed was so comfortable !
Stayed 2 nights in Sep 2025

8/10 Good

Stanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny room but convenient location just 2 bus stops from train station and 1 short block to hotel . Breakfast was good with scrambled eggs but no pastries but one homemade cake squares . On edge of old town with predestine street very close.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Prashant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good location from train station.
Stayed 2 nights in Aug 2025

10/10 Excellent

John, BRIDGEMAN DOWNS

Stayed 3 nights in Sep 2025

8/10 Good

Marlene

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Good location in Lucerne

Great location in the centre. A busy hotel and although clean - - not spotlessly clean. Comfortable, quiet rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Business traveler, Traveled with partner
Liked: Amenities
Good Hotel in the City Center ! Price Value ist okay
Stayed 1 night in Aug 2025

8/10 Good

Sahar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was the main problem in this hotel. Everything else was great.
Stayed 1 night in Aug 2025

8/10 Good

Navid

Stayed 1 night in Aug 2025