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Hotel Luzernerhof

Property class: 4

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Photo gallery for Hotel Luzernerhof

Classic Penthouse | Balcony
Interior
Lounge
Double Room | In-room safe, free WiFi, bed sheets
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room

In-room safe, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(63 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(16 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Luzernerhof is within a 5-minute walk of popular attractions such as Bourbaki Panorama and Lion Monument. This 64-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Lion Monument - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 6 min walk - 0.4 miles
  • KKL Lucerne - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Tchibo - ‬5 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬4 min walk

About this property

Hotel Luzernerhof

At Hotel Luzernerhof, guests have access to free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
28-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Espresso makers and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $115
Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Hotel Luzernerhof?

Hotel Luzernerhof provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Luzernerhof?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on Apr 26, 2026 start from $240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Luzernerhof?

This hotel is situated in Old Town Lucerne, just steps from Lake Side Promenade and Loewenplatz, and within a short walk of Chapel Bridge. You'll also find Glacier Garden and Lion Monument less than a mile away.

Will I be able to park at Hotel Luzernerhof?

No, there isn't parking available at the hotel.

Does Hotel Luzernerhof have a casino at the property?

No, Hotel Luzernerhof doesn't have a casino.

Is there an indoor pool at Hotel Luzernerhof?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Luzernerhof?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as concierge services and a terrace.

Does Hotel Luzernerhof have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Luzernerhof feature a restaurant that includes a breakfast menu?

Hotel Luzernerhof offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Luzernerhof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Luzernerhof for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Does Hotel Luzernerhof have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Luzernerhof?

The closest major airport to Hotel Luzernerhof is Zurich Airport (ZRH), which is about 29.8 mi away.

Can I book a room with a balcony at Hotel Luzernerhof?

Yes, some guestrooms at Hotel Luzernerhof offer a deck/patio and may feature lake views.

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 752 reviews
Rating 8 - Good. 278 out of 752 reviews
Rating 6 - Okay. 105 out of 752 reviews
Rating 4 - Poor. 44 out of 752 reviews
Rating 2 - Terrible. 21 out of 752 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Felix

Business traveler
Liked: Cleanliness, staff & service, amenities
It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Bhumi

Stayed 2 nights in Dec 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
The location was good but the outstanding thing was the size of the 3-person room we booked. “Palatial” is not an understatement! And whilst some repairs are needed, the penthouse feel and size of the master bedroom cannot be beaten.
View from room
View from room
View from bridge
View towards hotel across lake (hotel not visible)
Stayed 1 night in Dec 2025

10/10 Excellent

merkurjev

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 1 night in Nov 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.
Stayed 2 nights in Oct 2025

8/10 Good

Simone

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice room. Decent simple breakfast. Great location
Stayed 6 nights in Oct 2025

6/10 Okay

Xiao, Elkridge

Stayed 1 night in Oct 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Convenient location and reasonable price. Breakfast was good. Room did not have temperature control. Good space for clothes and toiletries. Not fancy but served the purpose
Stayed 3 nights in Oct 2025

6/10 Okay

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service
Room was good; however lacked both heating or air con. We stayed 2 nights and dor the first 24 hours there was no hot water. We did bring to the attention of reception who advised that was the normal temp. But on the 2nd day we were able to have hot shower instead of cool. Location of hotel was very central to train stations, restaurants and shopping
Stayed 2 nights in Oct 2025

8/10 Good

Tianjiang, Edina

Liked: Cleanliness, staff & service
Old hotel, but it is clean and staff are helpful
Stayed 1 night in Sep 2025

8/10 Good

Anum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Rostam

Liked: Cleanliness, staff & service
The bathroom sink drained very slowly, and the shower door leaked because it wasn’t sealed properly. Everything else was fine and the location of the hotel is great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Xi Xuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in Sep 2025

6/10 Okay

Charles

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Luzernerhof is located in the heart of Luzern within 5 min. to the lake, 10 min. to train station, and other attractions. PROs: Location, location, location. Excellent location within walking distance of all attractions. The price is reasonable considering hotels in Switzerland - probably because of off-season. Room is spark clean and well equipped with every necessities. Buffet breakfast and restaurant are available even though I didn't use the latter. Bathroom is equipped with Soeder's soap which to my much liking - Made in Zurich of herbal attracts. CONs: Room needs more central lightings. There're only small desk lamp and floor lamps that barely light up the room. Floor alley is dark unless activated by a push of a button - something that guests may not know and they'd fall and trip on something. One particular staff member who is very mean and rough to customers at the morning break. I'm surprised by her attitude. Coffee is not from the machine, so we needed to ASK for it. I didn't ask for a refill due to the unpleasantness of this particular hotel assistant. There's also a female front desk staff who was very COLD and less smiling.
Stayed 3 nights in Sep 2025

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would call this a “no frills”, convenient, clean hotel. The rooms were spacious enough. Loved that the windows open. I enjoy the city noise, but other traveling companions found it a bit loud. Did not take advantage of the breakfast offered or the coffee in the morning. Plenty of places in the area to go for European breakfast. Extremely convenient to Lake Lucerne, Chapel Bridge & train station. Would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Ioannis

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Bela

Disliked: Staff & service, property conditions & facilities
Over priced, only coz of good location , very small room. breakfast not good , quality of ingredients sub standard and the person in the charge of breakfast was also very indifferent and rude
Stayed 2 nights in Aug 2025