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San Luca Palace Hotel

4.0 star property
Beaux Arts hotel with free breakfast connected to a rail/subway station in Lucca

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Photo gallery for San Luca Palace Hotel

Reception
Outdoor dining
Bar (on property)
Front of property - evening/night
Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

View in a map
Via San Paolino, 103, Lucca, LU, 55100
  • Walls of Lucca
    ‪2 min walk‬
  • Piazza Napoleone
    ‪5 min walk‬
  • Piazza dell'Anfiteatro
    ‪10 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Lucca

Located in Lucca Historical Center, San Luca Palace Hotel is next to Porta Sant'Anna and Porta San Donato. This 26-room, 4-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi. Centrally located in Lucca, the hotel is connected to a rail/subway station, and a short walk from Palazzo Mansi National Museum and Walls of Lucca.

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 5 min walk - 0.3 miles
  • Lucca City Hall - 5 min walk - 0.3 miles
  • Guinigi Tower - 10 min walk - 0.6 miles
  • Piazza dell'Anfiteatro - 10 min walk - 0.6 miles

Getting around

  • Lucca Station - 15 min walk
  • Galileo Galilei Airport (PSA) - 45 min drive

Restaurants

  • ‪Caffe Casali - ‬6 min walk
  • ‪Bastian Contrario - ‬2 min walk
  • ‪Bar San Michele - ‬6 min walk
  • ‪Pasticceria Pinelli - ‬7 min walk
  • ‪Gigliola - ‬7 min walk

About this property

San Luca Palace Hotel

Beaux Arts hotel with free breakfast connected to a rail/subway station in Lucca
Guests of San Luca Palace Hotel enjoy free WiFi in public areas, conference space, and free use of bicycles. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 70 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60 per night
  • Cribs/infant beds are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

Frequently asked questions

Is free cancellation available at San Luca Palace Hotel?

San Luca Palace Hotel provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of San Luca Palace Hotel?

This hotel is situated in Lucca Historical Center, just steps from Walls of Lucca and Palazzo Mansi National Museum, and within a short walk of Piazza San Michele. You'll also find Lucca City Hall and Piazza Napoleone less than a mile away.

Will I be able to park at San Luca Palace Hotel?

Yes, parking is offered for EUR 20 per day.

Does San Luca Palace Hotel have a casino on the premises?

No, San Luca Palace Hotel doesn't have a casino.

Will I find an indoor pool at San Luca Palace Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about San Luca Palace Hotel?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and free Internet access.

Does San Luca Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does San Luca Palace Hotel feature a restaurant that includes a breakfast menu?

Yes, San Luca Palace Hotel serves free full breakfasts each morning from its cafe.

Will San Luca Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at San Luca Palace Hotel for a fee of EUR 20 per accommodation, per stay. The property also provides food and water bowls.

Does San Luca Palace Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from San Luca Palace Hotel?

The closest major airport to San Luca Palace Hotel is Galileo Galilei Airport (PSA), which is 23.1 mi away (45 minutes by car).

Are there rooms with balconies at San Luca Palace Hotel?

No, there aren't any guestrooms with balconies at San Luca Palace Hotel.

Reviews

San Luca Palace Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 412 reviews
Rating 8 - Good. 74 out of 412 reviews
Rating 6 - Okay. 12 out of 412 reviews
Rating 4 - Poor. 3 out of 412 reviews
Rating 2 - Terrible. 3 out of 412 reviews

Reviews

6/10 Okay

Allan

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing

For what was supposed to be a 4 star hotel, it was very disappointing. The first morning when we went to have a shower the water was cold. We contacted reception and they said they would have to check that it was switched on. The internet was problematic. Every time we got back to the room and tried to access the internet we had to go through the login process again. The breakfast offering was good with a large range to choose from but sadly, if you weren't there in the first hour, it was not replenished and as a result the offer became quite small. We stayed in a hotel in Viareggio which ticked every box. This one did not.
Stayed 3 nights in Jun 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
A lovely place just inside the city walls. Could do with a refresh of the decor, but otherwise, it is hard to complain about this well managed hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with large rooms and very comfortable. It is very walkable and also it is easy for taxis / shuttles to get to since it is not too far into the pedestrian area (still within the old city and very close to lots of shopping and restaurants).
Stayed 3 nights in Apr 2025

8/10 Good

Don

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Palace Hotel. I walked the wall around Lucca my first day. Went to the Opera performance, took a guided tour of the town. Plenty of small interesting shops. Enjoy your travels. Ray.
Stayed 1 night in Apr 2025

2/10 Terrible

hector

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an extremely easy property to find. The location is very close to the old city wall which is a walkable path. The staff was helpful, when we needed some food stored in a refrigerator. The kitchen staff provided a very nice breakfast daily with many options that suited both American and European tastes. Breakfast cappuccinos were delicious each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d gladly return

The staff was very helpful and personable. My room was spacious, the bed was firm and the pillows were too flat and firm, and I like flat pillows. The breakfast was wonderful, a large variety of baked goods, hot/cold proteins ,and fruits.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall
Stayed 1 night in Mar 2025

10/10 Excellent

Guy

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and Lovely Property.

A smiling friendly welcome, spotlessly clean large room with a super comfy bed and a spacious bathroom with excellent big shower. What more do you need. Lovely property in the old town only a short walk from the railways station. Ideal for exploring or relaxing. Nice little bar on site to with a good selection of drinks including local artisan beers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Inci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful weekend in Lucca and I was very happy with San Luca Palace. I work online and for me the quality of wifi is the top importance and unfortunately quite often although the hotel website indicates they have wifi the quality would be very poor and I would not be able to do my work properly and would get anxious about it. Wifi was working very well, staff was helpful and the room was spacious. I look forward to being back to Lucca and staying in San Luca Palace. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter, Marlow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Roman

Traveled with family

Excellent Hotel

Lovely hotel friendly staff,hotel situated in good location for all amenities. We were visiting to see family and was central for us.
Stayed 4 nights in Dec 2024

10/10 Excellent

greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca

This was a great find. The hotel was wonderful ( but i didn't like my pillow) and Lucca is just marvelous. I want to give the hotel and location great raves though i would prefer it to be the best kept secret. Wonderful medieval village and concierge Simon could not be more helpful. What a gentleman! Also. the breakfast was absolutely awesome!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a quaint city

San Luca Palace Hotel was very nice. The best part of it was that it had Disabled Accessible bathroom in my room. There was ample room for me to maneuver wheelchair safely. I really appreciated that I had my own accessible bathroom, and my husband had his own bathroom. The only downside about the bathroom is that it lacked safety grab bars. Luca was a lovely town to visit and wander. It's proximity to Florence and Pisa or ideal. I would definitely stay at that hotel and come back to visit Luca. (I may bring safety grab bars to gift the hotel when I visit again.)
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good at the hotel, and they had probably the best breakfast I’ve seen in Italy
Stayed 1 night in Nov 2024