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Lucca Relais

Tuscan-style guesthouse in Lucca with a coffee shop

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Photo gallery for Lucca Relais

Standard Double Room, Balcony | Terrace/patio
Terrace/patio
Lobby sitting area
Reception
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Castruccio Buonamici, 221, Lucca, LU, 55100
  • Cathedral of St Martin
    ‪14 min walk‬
  • Guinigi Tower
    ‪16 min walk‬
  • Piazza dell'Anfiteatro
    ‪16 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

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Room options

View all photos for Double Room

Double Room | Premium bedding, down comforters, memory foam beds, desk

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Lucca

Located in Lucca Historical Center within a short walk of Porta Sant'Anna, Lucca Relais is within a mile (2 km) of other popular sights such as Piazza dell'Anfiteatro. Each of the 6 rooms at this guesthouse includes a refrigerator, a coffee maker, and a flat-screen TV.
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What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 10 min walk - 0.5 miles
  • Cathedral of St Martin - 14 min walk - 0.8 miles
  • Guinigi Tower - 16 min walk - 0.9 miles
  • Piazza dell'Anfiteatro - 16 min walk - 0.9 miles

Getting around

  • Lucca Station - 18 min walk
  • Galileo Galilei Airport (PSA) - 34 min drive

Restaurants

  • ‪Dhea Bar - ‬4 min walk
  • ‪Osteria Bastian Contrario - ‬9 min walk
  • ‪Löwengrube - ‬3 min walk
  • ‪Pizzeria Itaco - ‬10 min walk
  • ‪Lucca In Tavola - ‬8 min walk

About this property

Lucca Relais

Tuscan-style guesthouse in Lucca with a coffee shop
Guests of Lucca Relais enjoy free WiFi in public areas, express check-out, and a terrace. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 80 per vehicle one-way. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a vending machine and wedding services.
Guests can expect free WiFi and flat-screen TVs. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Crib (surcharge)
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property prior to arrival to arrange check-in.

Access methods

Lockbox, private entrance

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:00 AM
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Lucca Relais.
  • There are no elevators.

Property is also known as

B&B Relais
Lucca Relais
Lucca Relais House
Relais San Lorenzo Lucca
B B Lucca Relais
Lucca Relais Guesthouse
Lucca Relais Lucca
Lucca Relais Guesthouse
Lucca Relais Guesthouse Lucca

Frequently asked questions

Are free cancellation options available at Lucca Relais?

Lucca Relais offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Lucca Relais?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Lucca Relais on Jun 16, 2025 start from $84.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Lucca Relais?

This guesthouse is situated in Lucca Historical Center within a 10-minute walk of Walls of Lucca, Museum of Comics and Imagery, and Porta San Donato. You'll also find City Wall and Piazza San Michele less than a mile away.

Is parking available on site at Lucca Relais?

Yes, uncovered parking is offered for EUR 20 per day with in/out privileges.

Is there a spa at Lucca Relais?

Spa services at the guesthouse include couples treatments and massages.

Does Lucca Relais feature a casino on the premises?

No, Lucca Relais doesn't have a casino.

Will I find an indoor pool at Lucca Relais?

No, there is no indoor pool at this guesthouse.

Is Lucca Relais good for couples?

Couples staying at this guesthouse will appreciate amenities like a memory foam mattress and a rainfall showerhead as well as a café.

Does Lucca Relais have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Lucca Relais have a restaurant with a breakfast menu?

No, Lucca Relais doesn't have a restaurant that serves breakfast.

Does Lucca Relais allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Lucca Relais for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Lucca Relais?

Yes, you can book connecting guestrooms at this guesthouse for your group or family vacation.

Where is the closest airport to Lucca Relais?

The closest major airport to Lucca Relais is Galileo Galilei Airport (PSA), which is 21.9 mi away (34 minutes by car).

Can I book a room with a balcony at Lucca Relais?

Yes, some accommodations at Lucca Relais offer a furnished balcony.

Does Lucca Relais host weddings?

There are wedding services available at Lucca Relais if that's in your vacation plans.

Lucca Relais Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 80 reviews
Rating 8 - Good. 29 out of 80 reviews
Rating 6 - Okay. 10 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paraskevi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with good location

Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great beautiful cozy place and very close to downtown and transportation station. Management have great guest service !
Stayed 1 night in Oct 2019

6/10 Okay

HenriDirlksons, Okatie SC

Traveled with family
Liked: Cleanliness, staff & service
Good location but bathroom small and no nightlight
Stayed 2 nights in Sep 2019

6/10 Okay

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Location was great

Great location for visiting Lucca old town. Parking can be a challenge here. Communication was clear allowing us access to the building and our rooms. The A/C was not working and it was very hot upon arrival. The weather cooled significantly over night and kept us from roasting but the non-working A/C is an issue. The room was clean and otherwise comfortable. The internet worked okay. We did not see or directly interact with any personnel on site.
Stayed 1 night in Sep 2019

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, room comfort

No air conditioning and attitude problem

We booked this hotel a year in advance for the Lucca Summer Festival concerts. On arrival we were told the air conditioning had 'just' stopped working. We were lead up to the attic room. We asked if there were any other rooms with working air conditioning as it was mid 30s and even hotter in the roof. No other rooms 'in fact I could have rented your room for 200 euros, there's a concert on tonight', so I assume we should be grateful to be cooked in the attic at least we have a room? Charming! We were very lucky, there was a storm in the night so we felt the roof cool down, clay roof tiles one metre above your sleeping face give out quite a lot of heat. When we checked out the next day we asked if the air conditioning was going to be fixed, and the same chap pleaded ignorance, 'oh is it not working?'
Stayed 1 night in Jul 2019

10/10 Excellent

Alexandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a delightful family run property located perfectly in Lucca. The rooms are charming and the general atmosphere lovely. We stayed there last year to attend the Lucca Summer Festival and the same again this year - actually on two separate occasions. There is no doubt we will do the same next year!!
Stayed 1 night in Jul 2019

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value close to old city wall

Great hotel very close to city walls. Very accommodating on check in, friendly staff and lovely rooms full of character
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Beautiful property, clean, and well organised. Good value for money.
Stayed 1 night in Apr 2019

10/10 Excellent

j a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful character property just off the main ro

Vincenzo was very helpful with check in and emailed us details on how to check in after hours. However we arrived just in time and got to meet him and he sorted us out with a car spot in the garden. Accommodation was great, toiletries provided, good shower and the coffee was lovely. Map given with directions to town and places to visit. Very near to city gate. Recommend walking the city walls at sunrise. Would definitely recommend.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city. Wonderful experience Great bed and breakfast. Definitely worth a visit.
Stayed 1 night in Aug 2018

2/10 Terrible

Dan, NH

Disliked: Cleanliness, property conditions & facilities, room comfort
So we got a great deal however...... it turned out to be an attic room with slanted ceilings and beams low enough to hit your head, I have the bruises and bumps to prove it! A small room to begin with however it had NO WINDOWS!!! It did have a skylight in the bedroom ceiling that opened an inch or two only. The bathroom was tiny with a skylight and no window and a coffin sized shower. In US standards it would not be a legal room. No fire exit or ladder to escape. A/C did not cool the room until half way through the second day. On arrival the property looked nice and we are sure the lower floor rooms were far nicer but the upper floor should stay as an attic or storage. They did allow us parking in the private lot which was nice and not part of the booking but sadly we can not recommend a stay there based on our room.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jemma, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, excellent location. Lovely staff.

Excellent location for exploring Lucca. 20 minutes from the train station, 10 minutes to the centre. Clean & comfy rooms and friendly helpful staff. would recommend.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful location for my family, just a short distance from the Lucca Wall.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Small guest house close to city centre. We found it hard to use the strange little machine in the bedroom for breakfast provision. As the guest house is named B&B we were rather disappointed. But for the price it was quite ok.
Stayed 1 night in May 2018

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, within walking distance of Lucca

Brilliant 6 night stay in a superb Hotel just outside the City walls of Lucca.
Stayed 6 nights in Apr 2018

10/10 Excellent

Reka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Fantastic location. Clean, and very friendly

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little trip to Lucca

Wonderful stay in Lucca and made all the more better for staying at Lucca Relais. Vincent was very attentive and helpful. A visit to Lucca is a must!
Stayed 4 nights in Oct 2017

6/10 Okay

Ricardo, Florida

Very good location.

Excellent location, walking distance (one block) from the city walls
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic

Excellent place for a base when you're spending time in the walled city as it's just a few minutes walk from the entrance. Staff are lovely and the place is very clean. Loved the wee balcony. Couldn't quite figure out how to make the most of the coffee machine tho!
Stayed 2 nights in Sep 2017

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service

Not as described

Booked two garden view rooms, only got one the other was in the attic, no view other than sky No breakfast which in a B&B was annoying but great pastry shop close by. No aircon in either room No water in fridge, told to go to local shop Man on reception seemed annoyed to be disturbed from his phone. Coffee machine in room was handy but the pods were a lucky dip as no indication of what contained what. No blinds over skylight in attic room so early wake up at first light, you won't get a lay in even with a face mask as pigeons peck the roof incessantly Bed comfortable
Stayed 1 night in Sep 2017

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location

A traditiona building that will always be my preference over a sterile chain hotel, the location is perfect, a stone's throw outside the city walls. Easy access to/from Pisa airport by road. We had access from our room to a terrace that leant itself to early evening drinks. Lucca is a wonderful place and if you want auhenticity and value for money then you will find it here.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Great stay in Lucca

We really appreciated the accommodating and relaxing vibe of the Lucca Relais after over a week spent in more touristy areas of Italy. The staff were very friendly, especially considering our poor Italian skills. Room was cozy and very quiet. We're unsure about the "breakfast" aspect of the b&b (previous reviews seem to say it's been discontinued?) but we were happy to walk around Lucca to find breakfast anyway. Would highly recommend! PS: Only major con was a large beam near one side of the bed. I think I hit my head on it a grand total of 3 times, with increasing force. Ouch.
Stayed 2 nights in Jul 2017