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Pullman Liverpool

4.0 star property
Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Interior
Shower, rainfall showerhead, designer toiletries, hair dryer
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Monarchs Quay, Liverpool, England, L3 4FP
  • M&S Bank Arena
    ‪2 min walk‬
  • Royal Albert Dock
    ‪5 min walk‬
  • The Beatles Story Museum
    ‪5 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, River View

  • River view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Pullman Liverpool is next to popular attractions like ACC Liverpool and M&S Bank Arena. This 216-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. Centrally located in Liverpool, the hotel is connected to the convention center and also a short walk from Royal Albert Dock and The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.0 miles
  • M&S Bank Arena - 2 min walk - 0.1 miles
  • Royal Albert Dock - 5 min walk - 0.3 miles
  • The Beatles Story Museum - 5 min walk - 0.3 miles
  • Liverpool ONE - 11 min walk - 0.6 miles

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Albert Dock - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Baltic Fleet - ‬9 min walk
  • ‪Black Lodge Brewery - ‬8 min walk
  • ‪What's Cooking - ‬5 min walk

About this property

Pullman Liverpool

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Pullman Liverpool features a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Are free cancellation options available at Pullman Liverpool?

Pullman Liverpool offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Liverpool?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Pullman Liverpool on Jun 29, 2025 start from $88.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Pullman Liverpool?

This hotel is situated in The Docks within a 10-minute walk of Royal Albert Dock and The Beatles Story Museum. You'll also find Liverpool ONE and Liverpool Pier Head Ferry Terminal less than a mile away.

Is parking available on site at Pullman Liverpool?

Yes, there is electric car charging available.

Does Pullman Liverpool feature a casino at the property?

No, Pullman Liverpool doesn't have a casino.

Will I find an indoor pool at Pullman Liverpool?

No, there is no indoor pool at this hotel.

Is Pullman Liverpool good for couples?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service and a rainfall showerhead in each guestroom with some featuring river views.

Does Pullman Liverpool have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pullman Liverpool have a restaurant with a breakfast menu?

Yes, Pullman Liverpool serves buffet breakfast each morning for a surcharge from its restaurant.

Will Pullman Liverpool allow pets to stay for free?

No, pets aren't allowed at Pullman Liverpool.

Are there connecting rooms at Pullman Liverpool?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pullman Liverpool?

The closest major airport to Pullman Liverpool is John Lennon Airport (LPL), which is 9 mi away (30 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.5 mi away.

Can I book a room with a balcony at Pullman Liverpool?

No, at Pullman Liverpool, there aren't any guestrooms that list a balcony.

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Perfect, location close to the busy Albert dock area but also a really quiet hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

A lovely hotel close to to the city centre
Stayed 2 nights in Feb 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good location, would try another hotel next time

The hotel is really convenient for the M&S Arena and Auditorium. We were attending an event so stayed just Saturday night. Check in was uneventful, I wouldn’t say the gentleman who greeted us was overly friendly. Room was ok, 2 single beds pushed together which I’m not a fan of as they seem to separate during the night. Shower and toiletries were really lovely. The bar and restaurant staff weren’t overly attentive. Breakfast was the main reason I would probably try another hotel in the surrounding area. We got there at 1030 and breakfast ends at 11 on a Sunday. There were no bowls for fruit etc and only one butter left. We had to ask twice for a cappuccino which took 15 minutes to arrive after the second request. Just young guys and girls running the breakfast, didn’t look like there was a management presence. The cheeses were hard as left out too long. Replenishment didn’t seem to be a priority which is a shame because it is a beautiful hotel. We have stayed in the titanic hotel previously and would rate it over the Pullman.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and efficient.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and superb location!
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, amenities
Excellent and enjoyable stay, great location and views across the Merseyside
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Superb stay in a fantastic hotel, spotlessly clean, very friendly staff, food and drink excellent. Location was superb. Our room on the 8th floor had a great view over the Mersey and city. Room was lovely… overall definitely staying here again. Massive thanks to everybody at the Pullman hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Ken, East Molesey

Traveled with family
Stayed for 1 night and found it clean, friendly, spacious rooms and efficient checking in and checking out. Relaxed in comfortable bar after a long drive, background pianist was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay, with excellent service

Great location just a few minutes walk from the waterfront. Easy parking nearby at Kings Dock car park, with concessionary rates when staying at the Pullman. Excellent staff and service, especially from the front desk who were exceptionally helpful and friendly. Dining room staff also very helpful. Excellent twin room (#819) with very comfortable beds. Good ensuite with plenty of hot water but, as there's no window in the bathroom, it needs a working extractor fan to deal with the steam. Breakfast was good but there wasn't a lot of choice with the cold cuts.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, quiet, nice sitting area at bar with pianist playing when we arrived on Friday evening.
Stayed 2 nights in Feb 2025

10/10 Excellent

Niall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Smart hotel, good location. Excellent reception staff. Comfy bed. Shower was faulty but they handled the problem well.
Stayed 1 night in Feb 2025

10/10 Excellent

Rabea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking disrance ro the Riyal Albert Docks and City Centre. Parking is conveniently nearby and reduced for hotel guests. Friendly and helpful staff. Breakfast was very varied and great choice of food. Room spacious and choice of different pillows. Great view over the city and the Mersey. Minor thing is that for a 4 star hotel the coffee in the room is unfortunately instant Nescafe. So many better oprions available, maybe something to look into. Other than that no issue reported, will gladly book again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines night stay

Hotel was lovely and the bed was so comfortable. Best nights sleep in a while . Wine was a little pricey . Loved the coffee machichine innthe room
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, good space,friendly and efficient staff. Reasonable room rate (but it was off-season).
Stayed 5 nights in Feb 2025

10/10 Excellent

Brenden

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2025