See all properties

Eurostars Universal Lisboa

5.0 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Lisbon
VIP Access

Choose dates to view prices

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Property amenity
Bar (on property)
Property amenity
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, desk

Double Room Single Use

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(108 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, River View

7.0 out of 10
Good
(6 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Seasonal outdoor pool

INATEL Oeiras

Oeiras
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 322 reviews
$114 nightly
The price is $123
Sep 1 - Sep 2
Total includes taxes and fees
INATEL Oeiras

About the neighborhood

Lisbon

Eurostars Universal Lisboa places you within a 5-minute walk of popular attractions such as Lisbon Casino and Vasco da Gama Shopping Centre. This 189-room, 5-star hotel has a restaurant, an outdoor pool, and a gym. Centrally located in Lisbon, the hotel is connected to a rail/subway station and also a short walk from Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.2 miles
  • Vasco da Gama Shopping Centre - 5 min walk - 0.3 miles
  • Lisbon Oceanarium - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles
  • Castle of São Jorge - 8 min drive - 4.4 miles

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel with a rooftop terrace connected to a rail/subway station in Lisbon
At Eurostars Universal Lisboa, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is EUR 20 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 35 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Bathrooms have hair dryers, slippers, and bathrobes. Minibars, phones, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, Portuguese, Spanish

Similar properties

Seasonal outdoor pool, pool umbrellas, sun loungers

Locke de Santa Joana

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,182 reviews
$144 nightly
The price is $162
Aug 14 - Aug 15
Total includes taxes and fees
Locke de Santa Joana

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 9908

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 31.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Eurostars Universal Lisboa?

Eurostars Universal Lisboa provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see within easy reach of Eurostars Universal Lisboa?

Guests positively rate the hotel's walkable location in Lisbon, just steps from Lisbon Casino, and within a 10-minute walk of Lisbon Oceanarium and Vasco da Gama Shopping Centre. You'll also find Campo Grande and Castle of São Jorge within a short drive.

Is there parking available at Eurostars Universal Lisboa?

Yes, covered parking is offered for EUR 20 per night.

Does Eurostars Universal Lisboa feature a casino on the premises?

No, Eurostars Universal Lisboa doesn't have a casino.

Is there an indoor pool at Eurostars Universal Lisboa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until October 31.

Is Eurostars Universal Lisboa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Eurostars Universal Lisboa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Eurostars Universal Lisboa feature a restaurant that includes a breakfast menu?

Yes, Eurostars Universal Lisboa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Universal Lisboa allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Universal Lisboa.

Are there connecting rooms at Eurostars Universal Lisboa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Eurostars Universal Lisboa?

The closest major airport to Eurostars Universal Lisboa is Humberto Delgado Airport (LIS), which is 2.2 mi away (10 minutes by car). Another top airport is Cascais (CAT), which is located 17.6 mi away (32-minute drive).

Are there rooms with balconies at Eurostars Universal Lisboa?

No, there aren't any guestrooms with balconies at Eurostars Universal Lisboa.

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 791 out of 1078 reviews
Rating 8 - Good. 161 out of 1078 reviews
Rating 6 - Okay. 63 out of 1078 reviews
Rating 4 - Poor. 28 out of 1078 reviews
Rating 2 - Terrible. 35 out of 1078 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hansy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful. Only one person was a bit rude the hostess at breakfast but I ignored her and everyone else was amazing . The hotel was clean and modern . The beds and pillows super comfortable .
Stayed 4 nights in Jul 2025

10/10 Excellent

Schneider

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again it is close to the airport train station and a mall but it is away from downtown
Stayed 3 nights in Jul 2025

10/10 Excellent

GLORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, room was nice size and clean And was close enough for shopping and restaurants. The one downside was bar drinks and restaurant was way overpriced priced. Maybe explains why there were only 2 other people eating. It also didn’t open until 7:30PM. Which may be the norm in Portugal but not in US. The breakfast buffet was great! Well worth the price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

I have stayed here several times since it opened a few years ago, very close to airport, lovely roof top pool. A little further away from downtown Lisbon, but the city is small every thing is relatively close (compared to London) metro nearby , large shopping Mall (Vasco da Gama), Oriente is a nice area, at night time plenty of places to eat and Bars, I recommend a stroll at Parque das nações.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

The hotel turned out as expected. Clean and comfortable room and beds. Daily cleaning service. Good breakfast. A few nice facilities such as fitness room and sauna etc. at the 15th floor. The only downside is that we feel it's a bit overpriced.
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Stayed 1 night in May 2025

8/10 Good

KEN

Traveled with group
Liked: Amenities
Very nice hotel, with very nice and helpful staff (Vivania and Antonio). Would definitely stay here again. The only disappointment is that the Rooftop was closed while we were here so no swimming nor rooftop bar. This was a disappointment as we booked this hotel to take advantage of this feature.
Stayed 1 night in May 2025

10/10 Excellent

Elzafir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees of the hotel was very knowledgeable and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Drake

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived the day of the power outage and amid all the chaos, the staff were patient, pleasant and had smiles on their faces even when guests were yelling at them for an event that was completely out of their control.
Stayed 3 nights in Apr 2025

10/10 Excellent

Regina CM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning stay with abundance of friendliness

A most memorable stay with staff being the friendliest and mist helpful we have ever experienced. My brother in law celebrated his birthday in Lisbon and by just a mention of this they had a surprise for him done in such a smart way. We cannot praise them enough. They were just fantastic!!! Thank you do much! ❤️
Stayed 3 nights in Apr 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel with amazing customer service!
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel was booked for roof pool, it is the photograph icon for the property but when we got there we were told it’s closed. But no discount was given. So for 2 nights we paid for opportunity to swim and could not. This really was let down and not good of hotel to not advertise or notify close to booking as i would have picked hotel with pool. Not happy for price paid.
Stayed 2 nights in Apr 2025

8/10 Good

Tariq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the Parque das Nações area.

Great hotel in the Parque das Nações area. The area has excellent restaurants, bars and cafes and close to attractions such as cable car, science museum and the oceanarium.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay a lovely hotel. Staff were very helpful. It is too bad the roof top area was closed due to construction but will take advantage of it the next time we travel to Lisbon.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber, BREMERTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While its a lovely hotel we were disappointed not to be notified that pool was closed till warmer weather even though some people just like to swim and if you have nothing indoors well out is next best ...compared to being told to go swim in the sea!!! Also smell out side of hotel was an awful sewage type smell just before you walked in and we felt that should be addressed. Staff were great but I thought menu needs to be better
Stayed 5 nights in Apr 2025

10/10 Excellent

Siobhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We specifically booked this hotel because it had a pool and there was nowhere stating that the pool was closed. The hotel was gorgeous though.
Stayed 3 nights in Apr 2025

4/10 Poor

Ashley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool not operational, tiny gym - equipment broken, not much to do in the area- no way this is a 5 star property!
Stayed 1 night in Apr 2025

10/10 Excellent

Chuen

Stayed 1 night in Apr 2025

6/10 Okay

Xunxuan

Traveled with partner
Disliked: Amenities
The room is below average.
Stayed 1 night in Apr 2025

10/10 Excellent

Inge Elli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic! A true 5 star hotel with everything one could want. The breakfast is outstanding and plentiful and all the staff is beyond helpful and friendly. A superb experience.
Stayed 1 night in Apr 2025

10/10 Excellent

CARLOS, REGO PARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Parisima

Traveled with partner
Liked: Cleanliness, staff & service
Clean hotel, great breakfast, Staff were overall friendly except new staff Melissa, she just wanted to brush you off if you have any questions. Pool was under maintenance and Ofcourse when you book your hotel you have no idea it’s going to happen! Heat wrack in the bathroom also was not working. But overall very pleasant experience with them.
Stayed 4 nights in Apr 2025