Eurostars Universal Lisboa

5.0 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Lisbon
VIP Access

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Exterior
1 bedroom, hypo-allergenic bedding, minibar, desk
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬
VIP Access
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Room options

Double Room Single Use

8.8 out of 10
Excellent
(16 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(94 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, City View

8.0 out of 10
Very good
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, River View

7.0 out of 10
Good
(6 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lisbon

Eurostars Universal Lisboa places you within a 5-minute walk of popular attractions such as Lisbon Casino and Vasco da Gama Shopping Centre. This 189-room, 5-star hotel has a restaurant, an outdoor pool, and a gym. Centrally located in Lisbon, the hotel is connected to a rail/subway station and also a short walk from Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.2 miles
  • Vasco da Gama Shopping Centre - 5 min walk - 0.3 miles
  • MEO Arena - 7 min walk - 0.4 miles
  • Lisbon Oceanarium - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel with a rooftop terrace connected to a rail/subway station in Lisbon
At Eurostars Universal Lisboa, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is EUR 20 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 35 per vehicle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Bathrooms have hair dryers, slippers, and bathrobes. Minibars, phones, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 9908

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 31.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Eurostars Universal Lisboa?

Eurostars Universal Lisboa provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Eurostars Universal Lisboa?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on Jul 24, 2025 start from $196.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Eurostars Universal Lisboa?

Guests positively rate the hotel's walkable location in Lisbon, just steps from Lisbon Casino, and within a 10-minute walk of Lisbon Oceanarium and Vasco da Gama Shopping Centre. You'll also find Campo Grande and Castle of São Jorge within a short drive.

Will I be able to park at Eurostars Universal Lisboa?

Yes, covered parking is offered for EUR 20 per night.

Does Eurostars Universal Lisboa feature a casino on the premises?

No, Eurostars Universal Lisboa doesn't have a casino.

Is there an indoor pool at Eurostars Universal Lisboa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until October 31.

What will couples enjoy most about a stay at Eurostars Universal Lisboa?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Eurostars Universal Lisboa?

No, this hotel doesn't have a spa tub.

Does Eurostars Universal Lisboa feature a restaurant that includes a breakfast menu?

Yes, Eurostars Universal Lisboa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Universal Lisboa allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Universal Lisboa.

Are there connecting rooms at Eurostars Universal Lisboa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Eurostars Universal Lisboa?

The closest major airport to Eurostars Universal Lisboa is Humberto Delgado Airport (LIS), which is 2.2 mi away (10 minutes by car). Another top airport is Cascais (CAT), which is located 17.6 mi away (32-minute drive).

Are there rooms with balconies at Eurostars Universal Lisboa?

No, there aren't any guestrooms with balconies at Eurostars Universal Lisboa.

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 768 out of 1073 reviews
Rating 8 - Good. 164 out of 1073 reviews
Rating 6 - Okay. 69 out of 1073 reviews
Rating 4 - Poor. 33 out of 1073 reviews
Rating 2 - Terrible. 39 out of 1073 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 6 nights in Mar 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Mar 2025

10/10 Excellent

Peg, Perkasie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with modern finishes.
Stayed 1 night in Mar 2025

4/10 Poor

Danilo

The room provided was smelly, noisy, and was not ready until late in the afternoon.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Review

Modern hotel small rooms far away from historical center is its main disadvantage. Service and breakfast was excellent although takes a long time to get a coffee
Stayed 3 nights in Mar 2025

2/10 Terrible

nathalie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No access to the Rooftop . It was the reason of my choie. Wanted to see the iew of the city have a gless of wine relax in the spa . Really upset. .really Too expensive for not having all the feature
Stayed 1 night in Mar 2025

10/10 Excellent

Rashida

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly and we got an early check in
Stayed 2 nights in Mar 2025

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent place to stay staff very helpful and friendly. The buffet is awesome and I can’t say enough how good the staff is and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andre and his team were fantastic
Stayed 6 nights in Mar 2025

10/10 Excellent

Salli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay

The staff were so helpful and friendly. Housekeeping service was top notch. We only ate in the restaurant on one occasion. The meal was exemplary and our waiter, Daniel, was very knowledgeable about the wines. The rooftop pool looked amazing, but it was too cold, wet and windy to enjoy on this visit.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience.

Excellent. Highlight was the Bartender David. He educated us soo much in his drink making skills, history and his love of drinks. Engaging with all.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Lucia

Stayed 1 night in Mar 2025

10/10 Excellent

Vedo

Traveled with family
Liked: Amenities
Excellent in every way 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Edward, SALMON ARM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

CARLOS, CORAL SPRINGS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome
Stayed 1 night in Feb 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness
It served its purpose but was put off that they wanted to charge 50 euros for a shuttle to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very classy hotel. Staff was exceptional! Great location for shopping and train.
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness
Very nice hotel, but front desk never answered phone.
Stayed 5 nights in Dec 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfort and great service

Great nights sleep here every time!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

Beautiful hotel with lovely ambiance, outstanding service and great views!
Stayed 1 night in Feb 2025

10/10 Excellent

Nazeeh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere Spacious rooms Excellent food Clean property
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with exceptionally friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Jeffery

Stayed 1 night in Feb 2025