Things were ok here through 1 stay and half of another, when wifi suddenly went out. I sucked it up a few hours, noting it once to staff and getting brushed off. When nothing changed, and falling behind on work, I reported it again -- and was met with literally shrieking, hysterical insane abuse. They also simply denied the outage, saying it was working, which was *obvious*ly false -- but they refused more than a dozen times, while shrieking, to even look at my laptop with me, so I could show them the disconnect. They had to be well aware of it -- and has no interest in admitting it let alone doing anything about it.
So, partly to verify that the problem was the wifi not my machine, and partly to get some work done -- and feeling physically unsafe from the insanely hostile behavior -- I went out (despite *also* feeling unsafe for my stuff in the room, while away), on my bike in wet weather, to 3 diverse public places, getting online normally in all. Returning to the motel and finding still no change, I reported the outage yet again, this time as verified, and got even more abuse.
I had no Net there for my last 21 hr there. I'm in work with my MasterCard to remove at least 1 of my 2-night stay -- for the abuse even more than the lack of a critical basic advertised service. Part of the abuse was their insistence they'd sue if I removed any charge. Well, from the card's stance, it's as likely to be the *whole* charge as 1 night. And I can't wait to meet their lawyers.