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Best Western Urban Hotel

3.0 star property

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Photo gallery for Best Western Urban Hotel

A luxurious dining area with ornate decor, clear chairs, and tables set for a meal.
Property amenity
A hotel entrance with a staircase leading to a reception area.
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Bar

Explore the area

View in a map
48 Bis Rue De Valenciennes, Lille, Nord, 59000
  • Place, Lille Grand Palais
    ‪13 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪15 min walk‬
  • Place, Euralille
    ‪20 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪11 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

A modern hotel room with a large bed, bedside tables, a mirror, and a window with curtains.

Classic Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large mirror.

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted mirror, and a window with curtains.

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large mirror.

Comfort Room, Multiple Beds, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a bed, two chairs, a desk with a coffee maker, a TV, and a large window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a headboard, and a window with curtains.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Blackout drapes, soundproofing, iron/ironing board (on request)

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a television, and a large window with curtains.

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Lille

Located in Lille-Moulins, Best Western Urban Hotel is within a 10-minute stroll of sights such as Jean-Baptiste Lebas Square and La Gare Saint Sauveur. This 40-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Lille Grand Palais - 13 min walk - 0.7 miles
  • Porte de Paris - 15 min walk - 0.8 miles
  • Zenith Arena Concert Hall - 15 min walk - 0.8 miles
  • Euralille - 20 min walk - 1.1 miles
  • Casino Barriere Lille - 5 min drive - 1.3 miles

Getting around

  • Porte-de-Douai Station - 4 min drive
  • Porte de Valenciennes Station - 5 min walk
  • Lille (LIL-Lesquin) - 12 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬12 min walk
  • ‪Mother - ‬7 min walk
  • ‪Sushi Boutik - ‬10 min walk
  • ‪Sikaru - ‬11 min walk
  • ‪Le Berceau D’afrique - ‬8 min walk

About this property

Best Western Urban Hotel

Guests of Best Western Urban Hotel enjoy free WiFi in public areas, coffee in a common area, and a terrace. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall and a garden.
80-cm flat-screen TVs come with satellite channels. Espresso makers, hair dryers, and phones are also standard.

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Jul 26 - Jul 27
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ROCOCO BAR & RESTO

Family friendly

  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille

Frequently asked questions

What's there to do within easy reach of Best Western Urban Hotel ?

This hotel is situated in Lille-Moulins within a 10-minute walk of Jean-Baptiste Lebas Square and La Gare Saint Sauveur. You'll also find Zenith Arena Concert Hall and Le Palais des Beaux Arts de Lille less than a mile away.

How much does it cost to stay at Best Western Urban Hotel ?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Urban Hotel on Jul 26, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Urban Hotel ?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking is also available.

Does Best Western Urban Hotel have a casino on the premises?

No, Best Western Urban Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Urban Hotel ?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Urban Hotel ?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as a restaurant and a bar/lounge.

Are there hot tubs at Best Western Urban Hotel ?

No, there isn't a spa tub at this hotel.

Does Best Western Urban Hotel have a restaurant that serves breakfast?

Yes, Best Western Urban Hotel serves buffet breakfast for a surcharge each morning at ROCOCO BAR & RESTO.

Does Best Western Urban Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Urban Hotel for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Urban Hotel ?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Urban Hotel ?

The closest major airport to Best Western Urban Hotel is Lille (LIL-Lesquin), which is 5.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Best Western Urban Hotel ?

No, there aren't any guestrooms with balconies at Best Western Urban Hotel .

Best Western Urban Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 208 out of 601 reviews
Rating 8 - Good. 253 out of 601 reviews
Rating 6 - Okay. 92 out of 601 reviews
Rating 4 - Poor. 36 out of 601 reviews
Rating 2 - Terrible. 12 out of 601 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very safe parking. Lovely outside space and nice restaurant. (Book in advance at WE) Staff were great changing outr room when a problem was found with the shower.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place!

Great stay at an affordable price!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ewan

Liked: Cleanliness, property conditions & facilities
Great location, quiet but central. Staff really friendly and great choice for brekki.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chokri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, great for the money ;)
Stayed 1 night in Dec 2019
Verified

8/10 Good

NADAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is very confortable and quiet
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff location great and free parking
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious bedrooms,nice outdoor drinking area, restaurant, on site parking with coded entry, excellent staff.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Vicko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Hotel

Enjoyed my stay in Lille, this is my favourite hotel in the city.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building, friendly staff, big parking, standard rooms
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, friendly
Stayed 1 night in Jul 2024
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service
Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, very clean, helpful staff and close to the station which is 3 stops from Lille centre..
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice decorated and the personal was very friendly. The restaurant was also good. The breakfast was not very good, but for 12 Euro was ok.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fabulous food lovely atmosphere staffs
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good for city tour.

Free parking, good breakfast, walking distance to the city center, generally fine. Only the room was a little cozy and narrow.
Stayed 3 nights in May 2019
Verified

8/10 Good

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classic style hotel. If you skip room cleaning while your stay, they will give you a free drink with a snack.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
Very small room but functional. Good restaurant and excellent meal. Very good breakfast.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel. Quite good location. Parking outside free. Nice outside bar area.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff were very friendly and helpful. Breakfast was good and tasty. Our room was a little small but since we stayed only for one night it was fine.
Stayed 1 night in Feb 2020
Verified

8/10 Good

YuLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Staff are friendly, breakfast is good. Dinner is ok. Room is good but a little bit old.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service
This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irish business traveller

One night in Lille, in late and up early, all good and the restaurant is really really good but book as it is very small and quaint.
Stayed 1 night in May 2019