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Gateways Inn & Restaurant

3.0 star property
Hotel with free parking, near Tanglewood Music Center

Choose dates to view prices

Photo gallery for Gateways Inn & Restaurant

Room (King Room) | Iron/ironing board, free WiFi, bed sheets
Staircase
Front of property - evening/night
Lobby
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
51 Walker St, Lenox, MA, 01240
  • Shakespeare and Company
    ‪8 min walk‬
  • Tanglewood Music Center
    ‪3 min drive‬
  • The Mount
    ‪3 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

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Room options

View all photos for Room (King Room)

Room (King Room) | Iron/ironing board, free WiFi, bed sheets

Room (King Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Queen Room)

Room (Queen Room) | Iron/ironing board, free WiFi, bed sheets

Room (Queen Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Deluxe King Room)

Room (Deluxe King Room) | Iron/ironing board, free WiFi, bed sheets

Room (Deluxe King Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Suite)

Iron/ironing board, free WiFi, bed sheets

Room (Suite)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lenox

Gateways Inn & Restaurant places you within a 5-minute walk of Lenox Library and The Bookstore. This 11-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.

What's nearby

  • Lenox Library - 3 min walk - 0.2 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 5 min walk - 0.3 miles
  • Shakespeare and Company - 8 min walk - 0.5 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles
  • The Mount - 3 min drive - 1.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Bradley Intl. Airport (BDL) - 73 min drive

Restaurants

  • ‪Burger King - ‬7 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬6 min drive
  • ‪Joe's Diner - ‬6 min drive
  • ‪Arizona Pizza Co. - ‬6 min drive

About this property

Gateways Inn & Restaurant

Hotel with free parking, near Tanglewood Music Center
Gateways Inn & Restaurant features free WiFi in public areas, conference space, and a business center. If you drive, put free parking to good use. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include an arcade/game room, a library, and a terrace.
Guests can expect free WiFi and 30-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Ironing boards are also included. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Lobby

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  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 598 reviews
$169 nightly
The price is $189
Jun 12 - Jun 13
Total includes taxes and fees
Berkshires Untold

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash
  • Check-in: 3:30 PM—-5:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0012071520.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox

Frequently asked questions

Are free cancellation options available at Gateways Inn & Restaurant?

Gateways Inn & Restaurant offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Gateways Inn & Restaurant?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Gateways Inn & Restaurant on Jun 9, 2025 start from $307.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gateways Inn & Restaurant?

This hotel is located in Lenox, just steps from Lenox Library and The Bookstore, and within a short walk of Ventfort Hall Mansion and Gilded Age Museum. You'll also find Shakespeare and Company and Wyndhurst Golf & Club less than a mile away.

Is parking available on site at Gateways Inn & Restaurant?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Gateways Inn & Restaurant feature a casino?

No, Gateways Inn & Restaurant doesn't have a casino.

Will I find an indoor pool at Gateways Inn & Restaurant?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Gateways Inn & Restaurant?

Amenities that appeal to couples at this hotel include a rainfall showerhead, streaming services, and bathrobes.

Are there hot tubs at Gateways Inn & Restaurant?

No, there isn't a spa tub at this hotel.

Does Gateways Inn & Restaurant feature a restaurant that includes a breakfast menu?

No, Gateways Inn & Restaurant doesn't have a restaurant that serves breakfast.

Will Gateways Inn & Restaurant allow pets to stay for free?

No, pets aren't allowed at Gateways Inn & Restaurant.

Are there connecting rooms at Gateways Inn & Restaurant?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Gateways Inn & Restaurant?

The closest major airport to Gateways Inn & Restaurant is Pittsfield, MA (PSF-Pittsfield Municipal), which is 6.3 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is located 29.7 mi away (48-minute drive).

Are there rooms with balconies that I can book at Gateways Inn & Restaurant?

No, at Gateways Inn & Restaurant, there aren't any guestrooms that list a balcony.

Does Gateways Inn & Restaurant host weddings?

Take advantage of the wedding venue at Gateways Inn & Restaurant if you plan to say "I do" during your trip.

Gateways Inn & Restaurant Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 186 reviews
Rating 8 - Good. 61 out of 186 reviews
Rating 6 - Okay. 33 out of 186 reviews
Rating 4 - Poor. 15 out of 186 reviews
Rating 2 - Terrible. 9 out of 186 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Stayed 1 night in Jan 2025

10/10 Excellent

Hiroshi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and pleasant hotel.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Stayed 1 night in Oct 2024

8/10 Good

James, Westhampton

Stayed 1 night in Sep 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was a lovely place but not up to B&B standards in my opinion.
Stayed 1 night in Sep 2024

6/10 Okay

Clara

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Nancy

Disliked: Staff & service
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Stayed 2 nights in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James, Westhampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

elyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious
Stayed 3 nights in Jul 2023

10/10 Excellent

Sybil

Stayed 1 night in Jun 2023

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Full Breakfast. Live Music. Very Hospitable Staff.
Stayed 2 nights in May 2023

6/10 Okay

Mark

Business traveler
Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022

10/10 Excellent

Paul C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021

4/10 Poor

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021

2/10 Terrible

Robert

Traveled with group
Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Stayed 2 nights in May 2021

10/10 Excellent

Richard, Owls Head, Maine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special and very convenient place

Owners were on-site , friendly and went out of their way to make our visit comfortable and special
Stayed 1 night in Jul 2019

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