Berkshires Untold

3.5 star property
Lodge with free parking, in the vicinity of Shakespeare and Company
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Room options

View all photos for Standard King

Standard King | 1 bedroom, premium bedding, minibar, individually decorated

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | 1 bedroom, premium bedding, minibar, individually decorated

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Lenox

Berkshires Untold places you within a 10-minute drive of popular sights such as Shakespeare and Company and The Mount. This 64-room, 3.5-star lodge welcomes guests with a restaurant, free in-room WiFi, and free self parking.
View more Lodges in LenoxOpens in a new window

What's nearby

  • Ventfort Hall Mansion and Gilded Age Museum - 5 min drive - 2.9 miles
  • Shakespeare and Company - 5 min drive - 3.1 miles
  • The Mount - 7 min drive - 4.6 miles
  • Tanglewood Music Center - 7 min drive - 3.8 miles
  • Bousquet Ski Area - 10 min drive - 2.9 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬16 min walk
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Arizona Pizza Co. - ‬2 min drive
  • ‪Amazing Pho - ‬3 min drive

About this property

Berkshires Untold

Lodge with free parking, in the vicinity of Shakespeare and Company
Renovated in 2023, Berkshires Untold offers free WiFi in public areas, coffee in a common area, and express check-in. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a terrace, a fireplace in the lobby, and a water dispenser.
Guests can expect to find free WiFi and 39-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, ironing boards, and wardrobes or closets are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The Black Swan Lee - Lenox, an Ascend Collection Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 85 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

Are free cancellation options available at Berkshires Untold?

Berkshires Untold offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Berkshires Untold?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Berkshires Untold on Nov 4, 2025 start from $94.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Berkshires Untold?

This lodge is located in Lenox, a short 10-minute walk from Kennedy Park and also 13 minutes on foot from Pleasant Valley Wilderness Sanctuary. You'll also find Tanglewood Music Center and Ventfort Hall Mansion and Gilded Age Museum within a short drive.

Will I be able to park at Berkshires Untold?

Yes, uncovered self parking is offered for free at the lodge. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Berkshires Untold have a casino?

No, Berkshires Untold doesn't have a casino.

Is there an indoor pool at Berkshires Untold?

No, there is no indoor pool at this lodge.

What amenities will couples enjoy at Berkshires Untold?

There are many amenities for couples at this lodge, including Champagne service as well as a bar and a garden-view restaurant.

Are there hot tubs at Berkshires Untold?

No, this lodge doesn't have a spa tub.

Does Berkshires Untold feature a restaurant that includes a breakfast menu?

Yes, Berkshires Untold serves a full breakfast for a surcharge each morning at The Club Room.

Does Berkshires Untold allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Berkshires Untold for a fee of USD 85 per accommodation, per stay.

Does Berkshires Untold have connecting rooms?

No, there aren't connecting guestrooms at this lodge.

Where is the closest airport to Berkshires Untold?

The closest major airport to Berkshires Untold is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.1 mi away (8 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.3 mi away.

Are there rooms with balconies at Berkshires Untold?

No, there aren't any guestrooms with balconies at Berkshires Untold.

Reviews

Berkshires Untold Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 781 reviews
Rating 8 - Good. 159 out of 781 reviews
Rating 6 - Okay. 60 out of 781 reviews
Rating 4 - Poor. 19 out of 781 reviews
Rating 2 - Terrible. 19 out of 781 reviews

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Aug 2025

6/10 Okay

Mary Anne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms are very small and utilitarian. Clean, but not very comfortable. Chairs uncomfortable; desk chair so low that desk is unusable. Closet unit does not fit full dress or coat length. Lighting is impossibly dim. Bare floors. No elevator. No front desk service. Air conditioning units are very loud and poorly controlled. Beds and pillows uncomfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Needs Better Access & Eco-Friendly Bath Amenities

Access to the hotel is very bad. Hotel Entrance sign is tiny and unlit. The main sign comes up suddenly and is placed too far up from Route 7 to be seen clearly in daytime and especially at night. Coming from Lenox we often passed the Entrance. Left turn out of the hotel onto Route 7 (to Lenox/Tanglewood) is practically impossible. Crossing a 4 lane highway with a double line is very dangerous and makes no sense whatsoever. Signage for Check-In is not good. It should say "Main Entrance" (instead it says "Club Room"). Parking is good, but instructions in how to access parking for your particular room is not clear. Dinning/Breakfast area is good with Coffee always available. Room was quiet and comfortable. Bed comfortable and Bathroom good. The Soap, Shampoo, Conditioner and Body Lotion dispensers are not at all Eco-Friendly. They are full of chemicals, strongly perfumed and have a bad medicinal odor. We did not use them. We fortunately travel with our own Eco-Friendly soap and shampoo. Closet space is minimal and the Closet/Refrigerator unit is poorly designed. The 2 large, deep drawers underneath are very difficult to access. There was no chair in which to relax. The desk chair was far too low. Service was excellent and prompt. Why the fire pits outside were going full blast in 85 degree weather made no sense.
Stayed 2 nights in Jul 2025

8/10 Good

Sonali, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a clean, nice place. And easy to get to the surrounding towns.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel! Upscale, locally sourced food and beautifully crafted cocktails. Very comfortable beds!
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Don't be fooled; this is an old school motor lodge (motel) with some modern finishes. They tacked an atrium on the end as a bar/lounge and that's it. One person runs the show from check-in to bar tending. Breakfast is hilarious options that a 7 year old could make. There are much better options in the area, closer to town, at this price point.
Stayed 1 night in Jul 2025

10/10 Excellent

Christi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh, clean and convenient

Clean, modern and conveniently located. Club menu was great!
Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was an old motel that has been refurbished to mimic an old fashioned experience. The rooms have new furniture but with a vintage feel and a modern comfortable bed. A take on the “no tell motel”, the establishment values your privacy and only sends house keeping your room if you ask, and communicate with you by texting. The lobby and bar are small, very nice and classy, but have a limited offering in terms of food or snacks. The staff was excellent and knowledgeable. The hotel doesn’t offer much in terms of amenities- there is a patio for sitting outside but no pool or gym or anything really, so good for a home base when exploring the Berkshires, but not a place to do a lot of hanging out. TV offered Netflix, Prime Video and some other channels which was appreciated.
Stayed 3 nights in Jul 2025

8/10 Good

Magie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Traveled with family
Disliked: Amenities
It needs renovations
Stayed 1 night in Jul 2025

10/10 Excellent

Tamia

Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the unique character and flavor of the hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty Berkshire stay

This was one of my favorite hotels I have ever stayed in. The room and lounge/restaurant are beautiful. Rooms are super quiet, and the bed was incredibly comfortable. I am sure to return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is amazing, the only thing is it's right next to a highway, so the noise is not so cool, but from the inside you can't hear any traffic noise.
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service
It was ok for a one night

8/10 Good

Tim

Stayed 8 nights in Jul 2025

10/10 Excellent

Stewart

Liked: Amenities
I’ve stayed at this property several times including before it changed management. We have always enjoyed everything about it. My only strong suggestion is that there is better signage out by the highway. You do not see the hotel or the sign until you get very close to the turn and it is a very busy highway. Making a right hand turn is dangerous especially if you have not been there before.
Stayed 1 night in Jul 2025

6/10 Okay

Yumna

Traveled with family
Disliked: Cleanliness
Common areas are terrific!
Stayed 2 nights in Jun 2025

10/10 Excellent

leesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decorated beautifully. The outdoor space is excellent. Overall a great find. Ill stay again if i go to Tanglewood
Stayed 1 night in Jul 2025

6/10 Okay

holly

Traveled with family
Liked: Cleanliness, property conditions & facilities
So - the rooms are beautifully designed and well furnished, and I liked being able to drive right up to the door to park (since it’s a motel). But the service at the “front desk” was questionable. I regularly stay in boutique hotels as well as chains, but have never dealt with someone that seemed to care so little about what he was doing. In my booking with Expedia, I was told I’d have a VIP perk at check in and to ask about it. When I asked at the end of the check in process, I was told “no - there’s no VIP perks. But you may as well try..” I’m NOT a bargain hunter and would not normally ask for something above and beyond, but I was simply doing what was instructed by Expedia and made to feel that I was trying to scam the system somehow. I also overheard an interaction with another guest that I’ll always remember as just bad hospitality. She ordered breakfast and said she’d like to have it outside. Now, there’s no one else in the place except for me so nothing else going on, and the tiny common area/resto/bar/lobby is less than 10 steps away from the outdoor seating. She was told “we don’t normally do that”. She was taken aback and said that she’d just take it outside herself - she wasn’t asking for full service. Moral of the story: in hospitality, NO shouldn’t be the default answer. You can do better. And it’s awkward as hell.
Lobby area - free coffee from midnight to 11am while I overheard awkward conversations between staff and guests
Stayed 2 nights in Jun 2025

8/10 Good

virginia, Indianapolis

Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025