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Dulcinea Hotel and Suites

3.0 star property
Art Deco Lapu-Lapu hotel connected to the convention center, steps from Gaisano Island Mall Mactan

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Photo gallery for Dulcinea Hotel and Suites

Exterior
Lobby
Staircase
Egyptian cotton sheets, memory foam beds, in-room safe, desk
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015
  • Gaisano Island Mall Mactan
    ‪1 min walk‬
  • Lapu-Lapu City Hall
    ‪5 min walk‬
  • SM City Cebu
    ‪8 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪5 min drive‬

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Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, memory foam beds, in-room safe, desk

Suite, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, No Windows

Egyptian cotton sheets, memory foam beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, No Windows

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, memory foam beds, in-room safe, desk

Superior Room, 1 King Bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lapu-Lapu

Dulcinea Hotel and Suites places you next to Gaisano Island Mall Mactan and within a 5-minute walk of other popular sights like Lapu-Lapu City Hall. This 18-room, 3-star hotel has free in-room WiFi along with free self parking and a free airport shuttle. It's connected to the convention center in central Lapu-Lapu and also close to SM City Cebu.

What's nearby

  • Gaisano Island Mall Mactan - 1 min walk - 0.0 miles
  • Lapu-Lapu City Hall - 5 min walk - 0.3 miles
  • Mactan Marina Mall - 3 min drive - 1.4 miles
  • Cebu Yacht Club - 4 min drive - 1.9 miles
  • SM City Cebu - 8 min drive - 3.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 11 min drive

Restaurants

  • ‪Sachi Authentic Japanese Ramen Okonomiyaki - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Banri Noodle House - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Sinangag Station - ‬7 min walk

About this property

Dulcinea Hotel and Suites

Art Deco Lapu-Lapu hotel connected to the convention center, steps from Gaisano Island Mall Mactan
Guests staying at Dulcinea Hotel and Suites enjoy free WiFi in public areas, laundry facilities, and a gift shop. There's free parking, as well as a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Memory foam beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, safes, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 2:00 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: PHP 150 for adults and PHP 150 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 750.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately PHP 150 for adults and PHP 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Dulcinea Hotel Lapu-Lapu
Dulcinea Lapu-Lapu
Dulcinea Hotel Suites
Dulcinea And Suites Lapu Lapu
Dulcinea Hotel and Suites Hotel
Dulcinea Hotel and Suites Lapu-Lapu
Dulcinea Hotel and Suites Hotel Lapu-Lapu

Frequently asked questions

Are free cancellation options available at Dulcinea Hotel and Suites?

Dulcinea Hotel and Suites provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around Dulcinea Hotel and Suites?

This hotel in Lapu-Lapu is within a 10-minute walk of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. You'll also find SM City Cebu and Mactan Marina Mall within a short drive.

Is there parking available at Dulcinea Hotel and Suites?

Yes, self parking is offered for free at the hotel.

Does Dulcinea Hotel and Suites feature a casino?

No, Dulcinea Hotel and Suites doesn't have a casino.

Will I find an indoor pool at Dulcinea Hotel and Suites?

No, there is no indoor pool at this hotel.

Is Dulcinea Hotel and Suites good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, around-the-clock room service, and a rainfall showerhead.

Does Dulcinea Hotel and Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Dulcinea Hotel and Suites feature a restaurant that includes a breakfast menu?

Yes, Dulcinea Hotel and Suites serves breakfast (local cuisine) each morning for a surcharge from its snack bar.

Will Dulcinea Hotel and Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Dulcinea Hotel and Suites.

Does Dulcinea Hotel and Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Dulcinea Hotel and Suites?

The closest major airport to Dulcinea Hotel and Suites is Mactan - Cebu Intl. Airport (CEB), which is 2.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Dulcinea Hotel and Suites?

No, you won't find guestrooms with balconies at Dulcinea Hotel and Suites.

Dulcinea Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 350 reviews
Rating 8 - Good. 164 out of 350 reviews
Rating 6 - Okay. 65 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 12 out of 350 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Traveled with group
Disliked: Staff & service

No wifi

Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency Stay.

It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
Stayed 4 nights in Jun 2020

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay here.

Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Stayed 1 night in Mar 2020

10/10 Excellent

NECITO JR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Close to all amenities like restaurants, malls, and entertainment areas.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevetor
Stayed 1 night in Jan 2020

8/10 Good

JSalvador, Maryland

Traveled with partner
It was not a perfect stay but I have nothing to complaint about. If there were any flows these are situations that you experience in any 5-star hotel. Staff were polite helpful and courteous. Even the shuttle driver was very helpful. Kudos to you guys.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Great place to stay. Clean, great service, friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Paul

Stayed 1 night in Nov 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay staff has always been great.only dislike is stairs walk but staff makes it worth walk
Stayed 1 night in Oct 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and convenient

Place was clean and very reasonably priced, but the service (especially at the front desk) was very nice and accommodating. Close to the airport with a free shuttle.
Stayed 3 nights in Oct 2019

6/10 Okay

Reign

Traveled with partner
Liked: Cleanliness, staff & service
Room was good nice and big. but it would be nice if they have simple things, simple but big help like a clock for their foeign costumers to see local time. It has a complementary drinks but if you want tea or coffee you have to ask for a kettle, it doesnt make sense why they didnt have it inside our room for easy access. also need a good toilet seat, it was wobbly, falling appart and too small for the toilet bowl itself. Nice breakfast but too bad we found a bug on our bacon. Overall it was a good stay we didnt take it too much of a deal because we we're just staying overnight.
Stayed 1 night in Sep 2019

10/10 Excellent

Kurkin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
The price was right and its a good place to sleep, however its not a very nice hotel, and the hotel is located above a gay club/bar. Location near a mall but far from everything else (including the airport).
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Jac

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and has free shuttle and breakfast
Stayed 1 night in Sep 2019