Made a reservation a month before my trip. When I arrived they did not have my room and tried to give me a smaller room with one bed, but I needed two for my kids. After arguing with me they finally gave me a different double queen, but the pull out bed was filthy and rusty and broken. The room smelled awful, like old cigarettes, despite it saying it was a non-smoking room. The door lock was broken and loose, and the key cards didn't work half the time, requiring me to have to keep coming back to the desk.