Candlewood Suites New Iberia2.5 out of 5.0
Recent guest reviews
We checked in after a long road trip to visit family. We were unsure when we arrived but, it wasn't till we came back for the night we realized how filthy the room was. The carpet was disgusting, there was black mold by the window, old food and trash under the bed from past guest, the door frames and walls were gross. Even though it was midnight we checked out and went down the road to a cleaner hotel. This has apparently turned into a long term hotel, smokers galore hanging out by pool, no breakfast, plain grossness. Never again!
I stayed in this hotel before and did not mind to stay there again, when the company put me there. Unfortunately, not everything improves with age. Though they changed some machines in the gym, only treadmills are working. Cleaning is done once a week, what is a bit too random. After they cleaned my room on the 7th day of my 8-day stay, my brand new jeans grew legs and went away. I did not see much sense for someone to take them, then I remembered that I left the receipt in the same bag. Thus, anybody could I return them to the shop and get cash. I reported to the front desk, but no action was taken at all. That was disappointing. I believe that was my last stay in that hotel, that was enough.
I have stayed only one night in this hotel as it was much cheaper that the HIE. Usually I don t like candlewood chain but this hotel made me change my mind. It is really quiet (further away from the highway) and it is free to wash your clothes. The room comes with a fully equiped kitchen. Bathroom is ok. Room was really cleaned. Outside you will find a pool that I did not try and even some BBQs. I saw a few workers in this hotel which tends to say that the price/quality is good. Although Breakfirst is not offered， the price of the room is well lower that HIE which sits in front of the highway. I would have scored 5 but there was a strange smell mold in my room which I guess came from the bathroom.
Spent one night on business here after a very long day. Nice kitchen setups in the room but no breakfast buffet provided. In the lobby there is a fairly good selection of food for sale at the canteen. Loud people and funky smell in the hall on my floor. My coworker had to ask for a different room that didn't have a smoky smell. Not top shelf but it'll do for a short stay.
Nice big rooms with kitchens and a free laundry, this is a great place for longer stays. Nice pool area with TWO barbecue grills so you could enjoy your own cooking and stay on your healthy eating program (pretty hard to do in South Louisiana Resturants) There is a "loaner" area where you can borrow games, blenders, toaster ovens and have the comforts of home. Easy hospitality. We felt very welcomed!
The staff was so very nice and helpful to us! Would definitely stay there again! We were there for bariatric surgery and they went above and beyond for us. Also, the little store in the front was awesome and so very convenient.
The management and staff are always a welcoming site. They will always ask how you are.... Give you suggestions on places to eat... And anything you need! All thumbs up to New Iberia Candlewood suites!!!
On an extended stay and this hotel is comfortable with good sized rooms that have kitchen facilities. Staff are very friendly, they quickly get to know you and are so helpful, The free laundry is a bonus for longer stays in the area.
Overall a good experience, I was here for 3 days. Free laundry is a plus. Great place to stay if you are working in the area. It was quiet and restful. it was close tot he major highway and had restaurants in the area.
Overall nice place to stay , staff were very helpful and friendly.It would be nice if gym had free weights. The kitchen area was nice and room could use a new chair. Great location to downtown and freeway.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 81 reviews